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“Good stay, will go again”

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Red Roof Inn Galveston - Beachfront/Convention Center
Ranked #41 of 52 Hotels in Galveston
Bengaluru, India
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good stay, will go again”
Reviewed March 12, 2014

Decent accommodation for a decent price. It met my expectation based on the price I paid. Staff is good, facility is clean which is important when you are going to spend some time in the hotel. Overall, good location, clean facility, good service.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arnabis2good
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review, March 15, 2014
Thank you for taking the time to review our hotel. I will be sure to share the review with the staff. Red Roof Inn prides itself on providing a nice stay at a nice price. I am happy to hear that we succeeded. I hope you will choose Red Roof Inns for your future travels, especially to Galveston.

Kathleen Trindade
General Manager
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346 reviews from our community

Traveler rating
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    88
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Houston, Texas
1 review
Reviewed March 5, 2014

I enjoyed staying at this Hotel for Madi Gra weekend. Expextations were more than met. Nice rooms clean and smelled fresh. Hot Showers too. I have read prior reviews and i was not what others have wrote unless it changed for the best. If you had a bad stay try it again. And they allow pets.

Room Tip: Pool View is nice to look at
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank james l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review, March 7, 2014
Thank you for taking the time to review the hotel. We are constantly working to improve and great reviews tell us that we are on the correct path.

Red Roof Inns are very pet friendly and allow one well-behaved household pet per room with no extra fees. It is always nice to travel with your whole family, including the four-legged members.

I look forward to your future visits to Galveston, which is just a quick getaway from Houston.

-Kathleen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 2, 2014

Stayed here last night to be nearby for Mardi Gras festivities. I had to be moved from my first room because the shower curtain was covered in mold. Also the bath tub drain was clogged and backed up. The rooms could have been much cleaner and I expected more being that I paid $200 that night.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimberlynn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review, March 6, 2014
I apologize for a stay that was "not what you had hoped for." I appreciate the time you have given to provide feedback. I will be using this information to improve our procedures to find these issues when they occur and proactively fix items like this. Red Roof Inn is a great place to stay close to the beach and all of the restaurants along the Seawall, and I apologize that we failed to make that first good impression with you.

I hope you will give us the opportunity in the future to demonstrate that this hotel is good choice for any future travels to Galveston.
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Glenwood, Minnesota
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 20, 2014

We stayed 4 nights at this hotel. Enjoyed the clean and efficient room. If you are looking for a mid- ranged hotel on the seawall, here it is. Staff is friendly and helpful. As with anywhere, improvements can be helpful (they were painting the days we stayed) but if you are looking for a nice hotel to stay at for a reasonable price, here it is. We will be back to the island some day and will probably be staying at this hotel again. Staff was as good as I have seen in any hotel.

Room Tip: Choose a room farthest from the seawall as possible. There will be no gulf view but the quality rest...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charles N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review, February 22, 2014
Thank you for taking the time to review our hotel and the restaurant, Tortugas, next door. Our rates are very competitive with hotels on the seawall. We offer a continental breakfast, spacious rooms, and, of course, a warm and friendly staff.

We hope you will come back to Galveston and visit us and our remodeled lobby.
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Madisonville, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 13, 2014 via mobile

This motel has exterior entry, an old property changed name three times recently....stayed here multiple times, but this will be the last. Elevator is old, mildewed, scary, trashy, and hard to access. Service is not very friendly. Rooms have been updated but non smoking rooms smell like smoke. Smoke detector is not connected to wall. A large bag of garbage greeted us at our door. Half of the outlets in the room do not work. There was no table in our room, but visible in all other rooms. Locked front office after hours, not welcoming. Difficult to find rooms, signage needs to be updated.

Convenient location, but far from resort status.

Stayed February 2014, traveled solo
Helpful?
1 Thank Melissa I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review, February 15, 2014
Thank you for staying with us. Yes, the hotel has changed brands a couple of times now. We are working quickly to correct all of the items you have listed in the month that we have been Red Roof Inn. This hotel will be a great hotel in the near future. All of our rooms offer microwave, fridge, iron, ironing board, hair dryer, and coffee maker. We are on the beach in beautiful Galveston, Texas.

As to the service not being friendly, I would appreciate speaking to you to find out where we went wrong. Red Roof Inn strives to provide superior service to all of our guests.

I hope you will change your mind and gives us another chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Racine, Wisconsin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 24, 2014

Stayed at this new Red Roof location for business. The staff, including the maintenance techs onsite, front desk receptionist and the General Manager were extremely friendly and courteous. The heated pool and courtyard are beautiful, as is the scenery of the coast just across the street. Free breakfast was very convenient. This will be one of the newest hot spots to stay on the strip in the peak season. Make your reservations before they're gone!

Room Tip: request a pool side room
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Deanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review, February 1, 2014
Thank you for the warm welcome. We are excited to come to Galveston and provide a great room with great service at a reasonable price. Located across the street from the beach, all of our rooms have microwaves and refrigerators.

I look forward to your next trip to Galveston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Galveston - Beachfront/Convention Center

Property: Red Roof Inn Galveston - Beachfront/Convention Center
Address: 5914 Seawall Blvd, Galveston, Galveston Island, TX 77551-5888 (Formerly Beachfront Palms Hotel)
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#21 On the Beach Hotel in Galveston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Galveston - Beachfront/Convention Center 2*
Number of rooms: 151
Official Description (provided by the hotel):
The Red Roof Inn Galveston - Beachfront/Convention Ctr. is conveniently located within walking distance of the Convention Center, restaurants and the Texas Gulf Coast. Many of the area's most popular attractions like Galveston Island Historic Pleasure Pier, Moody Gardens, the historic Grand 1894 Opera House, Schlitterbahn Waterpark, the Elissa sailing ship and the Strand National Historic Landmark District are quickly accessible. Whether for meetings, weddings, a Galveston vacation with the family or a romantic getaway weekend for two, the Red Roof Inn Galveston-Beachfront/Convention Ctr. will accommodate your needs efficiently, graciously and completely. Our hotel offers business services and conference center that will make it easy to hold a meeting or a memorable social event. All rooms are non-smoking and offer free WiFi, microwave & refrigerator, hair dryer, iron & ironing board and flat screen TV. Enjoy our continental breakfast in the lobby or relax in the sun by our outdoor pool. One well behaved family pet is welcome. ... more   less 
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Also Known As:
Best Western Beachfront Hotel Galveston
Best Western Galveston
Galveston Best Western

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