AWFUL - STAY AWAY! Upon checking in we had SERIOUS issues with the front desk. Most of the staff members were accommodating. However, we had to leave because the damp, mildew stench was unbearable. The wall had pieces falling off and the sliding glass door was not very secure. I the door hurt my hand called the front desk they even don't care to care,We had an ocean view room (but, mainly saw the hideous roof). The floors were not clean. They had a glade plug in right outside the elevator, but trust me they need something more than that all throughout that place. I could not sleep b/c I felt damp and sticky all night. I washed my hair and was going to let it air dry, however after 3 hours it was still soaking wet..... The room was soooo humid! For what we paid I was shocked by what I saw/felt/smelled in that place. We left early and were NOT able to get a refund for our remaining days, I called the management so at least they can pay my medical bill for hurting my hand they blame it on me, I can't believe the claim lady for this hotel work as a waitress next door restaurant!
SO I DO NOT RECOMOND THIS HOTEL ONE BIT!!!
- Official Description (provided by the hotel):
- Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hilton Hotels Direct, Hotels.com, Travelocity, Priceline, HotelsforEveryone, Cancelon, Evoline ltd, getaroom.com, HotelQuickly and HRS so you can book your Hilton Galveston Island Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Galveston Island Hotel Galveston
- Galveston Hilton