We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What a nasty front desk”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Candlewood Suites Galveston
Ranked #24 of 51 Hotels in Galveston
Certificate of Excellence
ft. worth, tx
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“What a nasty front desk”
Reviewed June 24, 2011

I won't be staying here again. The front desk was surly and did not advise me of anything offered by the hotel upon checkin. My friend was sitting in the vehicle with the engine running waiting on me and the front desk made me go out in 100 degrees and move the truck away from the entrance. Ugly check-in and a really bad mattress in the room. Charge $75.00 for one night for my 15 pound dog. Check-out early the following morning and a different check-out person at the front desk but not any better than the night before. If you want to feel comfortable, go someplace else.

  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
16 Thank dfwtx55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

148 reviews from our community

Traveler rating
    72
    42
    15
    6
    13
See reviews for
53
39
11
24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Finnish first
  • French first
  • Any
English first
Dallas, Texas
Level 4 Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 20, 2011

I'm a Galveston native and was thrilled to get to take my husband to see my hometown. We're on a budget so we decided to stay off the beach and use the savings for sightseeing and shopping. The price at Candlewood was great, and we certainly got what we paid for. The room was immaculate - no small feat to keep a bathroom clean in that humidity, as I well know - with great A/C and a nice kitchenette with full refrigerator.

Some people have commented that they didn't like the weekly housekeeping. Doesn't bother me at all. I don't change towels and sheets daily at my own house and don't need it when I travel, either. I liked being able to leave for the day without worrying about putting everything away to make housekeeping easier.

Free parking! Free wireless that was faster than I've had at some pricier hotels! They even had DVDs and books at the front desk that you could borrow. We didn't use the pool or fitness center but I did peek in and everything was quite nice.

My one complaint is that the connecting doors between rooms mean you can hear the other room's tv and sometimes even conversations almost as if they were in your room. Fortunately, our neighbors must've realized that if they could hear us, we could hear them, and everyone kept it down after the first few minutes.

It was the perfect place for our little getaway and I'll definitely stay here again.

Room Tip: Ask for a room that's not connected.
See more room tips
  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jcello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 18, 2010

This was the best deal on the island for extended stay. The full kitchen saved us a ton of money for the whole week. Rooms were spacious, clean, comfortable a/c. The in room DVD player was great for the kids and for my yoga. Pool was great, clean and upkept. Staff was wonderful, always greeted us, loaned us the toaster oven to make pizza, so accomidating. Only $99/night through www.Galveston.com, saved &20 per night. and still got the priority points. Would definatley stay there again.

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotpink17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level 6 Contributor
160 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed August 8, 2010

The room accommodations were fine EXCEPT for the location. We were placed in the room on first (ground) floor right next to the elevator, which was also across the way from the laundry room/fitness center (in which the door closed loudly). It was a weeknight stay but people still came in to use the elevator during late hours. If you stay here, ask for a room not near the elevators. Otherwise, it was clean and acceptable.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank challengefish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 12, 2009

This is a fairly new hotel so the rooms are clean. Nice flat screen TV in the room, which also has a mini-kitchen, stocked with utensils. Also free wireless and laundry. Location is not close to the beach so you will need a car.

My only problem with this otherwise decent hotel is that there is no daily housekeeping which was a surprise to me. It didnt matter too much for me since I was here solo for two days but I'm sure if I was here with my family I'd have moved out.

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pannam1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, TX
Level 6 Contributor
545 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed July 26, 2009

Hubby and I were at Candlewood Suites this past Friday night before moving to a friend's beach house on Saturday.

We had a queen room with a kitchenette-full sized fridge, 2 burners, microwave. Fair sized room, nice and cool and very clean. Nice bathroom. The small gym has nice equipment and they have free washers and dryers if you need them. They had a grill for their guests as well.

This hotel is not near the Seawall and is too far to walk to the Seawall for a day at the beach. That's probably why we got a reasonable rate when everything on or near the Seawall-even dumps had crazy prices!

I'd readily recommend this hotel to others.

  • Stayed July 2009, traveled as a couple
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BeachbumAggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plantation, Florida
Level 3 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 30, 2009

When I had to re-book my hotel at the last minute due to an administrative error, I was forced to downgrade my choices because of the change in rates. I normally stay at the hotel Galvez when I am in Galveston and as such enjoy the city a great deal. When I had to book at the Candlewood Suites I was dissapointed because of the location, however when I arrived I was pleasantly surprised with all the other amenities.
upon check-in I was greeted by friendly staff who promptly got me through the check-in process and to my room. now I have stayed in CWS hotels in the past and was not prepared for the renovations that this location had: hardwood floors, flat screen TV, stainless steel appliances and a great assortment of kitchen utensils and diningware. The room was also immaculate (cleaner than a lot of higher end hotels) which made relaxing after a long flight.
I do reccomend that if you stay here you should have a rental car, as I mentioned earlier, the location is not in any way near the beach so if you plan on partaking in the usual tourist fare you would be better off driving there. On the flip side, the hotel does find itself next to a large strip mall complete with a Target store which would be great for picking up any toiletries, beach stuff etc. I am sure their prices would be a LOT lower than the usual 'WINGS' stores nearer to the beach.
All in all I was pleasantly surprised, and as long as you don't expect to walk to the beach you will be too..

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank fuzzypossum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Galveston hotels
3.1 mi away
TownePlace Suites by Marriott Galveston Island
1.7 mi away
Hampton Inn & Suites Galveston
0.2 mi away
SpringHill Suites Galveston Island
Show Prices
Show Prices
Show Prices
2.7 mi away
Comfort Suites Galveston
Comfort Suites Galveston
#23 of 51 in Galveston
259 reviews
1.7 mi away
Comfort Inn & Suites Beachfront
1.7 mi away
Quality Inn & Suites Beachfront
Show Prices
Show Prices
Show Prices

Been to Candlewood Suites Galveston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Galveston

Property: Candlewood Suites Galveston
Address: 808 61st St, Galveston, Galveston Island, TX 77551-1099
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Galveston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Galveston 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Our hotel in Galveston offers ideal lodging! Why stay in one of the cheap hotels in Galveston when you can enjoy the premium amenities of the Candlewood Suites - Galveston extended stay hotel? Stay with us and you'll see why our guests' surveys praise the excellent service of our hotel. Galveston is a mix of historic settings and modern culture, as evidenced by the unique shops and stops along The Strand. Galveston County Historical Museum offers a look at local history, and you can explore world history, science and the rainforest at the pyramids in Moody Gardens. Our hotel in Galveston is just a short drive from Schlitterbahn Island Waterpark. Corporate travelers lodging in our Galveston hotel are minutes from Galveston Convention Center, University of Texas Medical Center, the Port of Galveston, Halliburton and other businesses in Galveston. Our hotel's business center, along with each suite's over-sized desk with free high-speed Internet access and a speakerphone with free local calls, help you work efficiently. During your stay in Galveston, our extended stay hotel's amenities will make you feel right at home. You can cook meals in your suite's fully equipped kitchen, relax in the recliner while watching movies from the free movie library and unwind in the fitness center and outdoor pool. From a free laundry facility to the Candlewood Cupboard, our extended stay hotel in Galveston will take care of your needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, IHG, Travelocity, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Candlewood Suites Galveston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Galveston Hotel Galveston

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing