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“Clean rooms, friendly staff, amazing price.”

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Four Points By Sheraton Galveston
Ranked #29 of 51 Hotels in Galveston
GreenLeadersSilver level
Dalls
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Clean rooms, friendly staff, amazing price.”
Reviewed May 20, 2011

We booked this hotel after reading many great reviews and were very happy with our experience. We have a baby that is crawling and wanted to find somewhere clean with clean carpet so that we wouldn't have to worry about him crawling all over the floor. The room was nice and very clean. The staff was very friendly and helpful. Overall we had a great experience and if we travel to Galveston again we would definitely stay at this hotel. The only thing that could have been better was that while we were there the internet was down, or we could only get it on our phones not computer. But other than that it was a perfect trip.

  • Stayed May 2011, traveled with family
    • Value
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Helpful?
2 Thank msleeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aleshia H, Manager at Four Points By Sheraton Galveston, responded to this review, August 29, 2011
Dear msleeman,

Thank you so much for your positive review. We are glad to hear that you will consider us for your next trip and appreciate the time you took to let others know about our hotel. Hope to see you soon!

Best Wishes,

Aleshia H - Operations Manager
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621 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Manhattan, Kansas
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 26, 2011

Great spot for families visiting Galveston. Completely remodeled after Ike. Right across the street from the beach.

  • Stayed March 2011, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank GoStateGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aleshia H, Manager at Four Points By Sheraton Galveston, responded to this review, August 29, 2011
Dear GoStateGo,

Thank you for your review. I'm glad to hear that you enjoyed your stay and we hope to see you again soon.

Sincerely,

Aleshia H - Operations Manager
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Austin TX
Level 4 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 18, 2011

Poor Galveston is wrecked but this small clean hotel sits right on the seawall across from the ocean. We spent the night before our cruise and found the location to be perfect. S4P is only about a half mile to a mile away from the cruise ship port. There is also a huge souvineer shop called Merdocks across the street from the hotel. Breakfast in the lounge was very tasty.

Only neg - our room faced the parking lot and we had two huge street lights blasting in our room which lit it up like a christmas tree. There is a pull down shade to help block the light.

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Mosk215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aleshia H, Manager at Four Points By Sheraton Galveston, responded to this review, August 29, 2011
Dear Mosk215,

We are glad to hear you enjoyed your stay with us and hope to see you again on your next trip! Thank you for your positive feedback.

Warm Regards,

Aleshia H. - Operations Manager
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Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 5, 2011

If you are staying in Galveston for a vacation or business trip, you would be well served to check out this quaint hotel on Seaward. Al helped me book a 3 night stay for Mardi Gras where all of our needs were met. Highly recommended compared to some of the other spots on the beach.

  • Stayed March 2011, traveled solo
    • Service
Helpful?
1 Thank mcolomb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheinlein, Manager at Four Points By Sheraton Galveston, responded to this review, March 9, 2011
Dear mcolumb,

Thanks very much for your review and for recognizing Al, it made his day! We’re all glad to know you enjoyed your stay and hope you had a great time at Mardi Gras!

Best,

Joe Jones, General Manager
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Texas
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 11, 2011

Stayed here prior to our cruise--can see cruise ships from hotel. Good location across street from Murdocks--great place to let kids play in water & sand. Until at least 3/31/11, have great AAA rates.

  • Stayed January 2011, traveled as a couple
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Helpful?
1 Thank MadSyd2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheinlein, Manager at Four Points By Sheraton Galveston, responded to this review, February 14, 2011
Thanks for the great review MadSyd2, hope you and your family had a fantastic time on the cruise!

Best,

Joe Jones, General Manager
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Mystras, Greece
Level 6 Contributor
99 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed February 4, 2011

Very clean but immensely stuffy rooms with no opening windows. Air-conditioning essential therefore even in January and leaves you with the impression you are sleeping at the end of a runway!

The so called free morning coffee is put away at 9.30am and the flask does not seem to be re filled when empty even when you ask the marginally helpful waiter to do so.

The Hotel serves very slow, moderate breakfasts which are to order even though we were told it was buffet style and we noted most residents chose to find somewhere else to eat.

I would not stay here again because of the tomb like rooms, few facilities and it is not particularly near any amenities. The staff are polite but show little enthusiasm in helping guest enquiries. It is however inexpensive.

  • Stayed January 2011, traveled with friends
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Helpful?
1 Thank Rusureitsme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheinlein, Manager at Four Points By Sheraton Galveston, responded to this review, February 14, 2011
Dear darlington1,

Thank you staying with us and taking the time to share your experience at our hotel. I regret that you did not enjoy your stay with us, and apologize for the confusion with breakfast, but hope you enjoyed your time here in beautiful Galveston.

Best regards,

Joe Jones, General Manager
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Houston
Level 3 Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 31, 2011

I must disagree with the prior review indicating this hotel was "overpriced." If you do your homework you will generally not find a better rate than Four Points for the location that it is in; being on the SeaWall. Hampton Inn, Hilton, San Luis, and even Holiday Inn were more expensive at least for the weekend we were looking for. Also, if you pay up front you can get 25% off; if its available.

Also, we wanted to bring out pet as well. However, we understand this is a brand new hotel with new carpet etc. So I can understand why pets are not allowed. Maybe in the future they will allow them.

The hotel still smells new and the fitness center has plenty of equipment and is very nice.

The rooms are a little small but very cozy.

From the feedback I got from family members, the breakfast that had the omelet on Sat. was excellent but the Sunday breakfast of rolls was not that great. The value of the meal at around $8 was very good though.

The staff was excellent; Especially Alicia.

This is definitely the place to stay in Galveston if you want to be on the SeaWall and Four Points Galveston provides the best value in our opinion.

We will be back in the future!

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheShadow32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dheinlein, Manager at Four Points By Sheraton Galveston, responded to this review, February 14, 2011
Dear TheShadow32,

Thanks very much for your wonderful review and recommendation, and thanks especially for recognizing Alicia, it made her day! We all look forward to seeing you and your family next time!

Best,

Joe Jones, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton Galveston

Property: Four Points By Sheraton Galveston
Address: 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550-7940
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#10 Business Hotel in Galveston
#12 On the Beach Hotel in Galveston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points By Sheraton Galveston 3*
Number of rooms: 118
Official Description (provided by the hotel):
Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House Free parking only applies for guest. (none parking facility) If vehicle is left for cruise parking the charge is $40.00 for 5 days. ... more   less 
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Also Known As:
Four Points By Sheraton Galveston Hotel Galveston
4 Points By Sheraton Galveston

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