At almost 400 per night per room, and I had 2 rooms, I would have expected a dresser with drawers in the room to put my clothes in for the 3 night stay. Instead my clothes had to stay in the suit cases.....and wrinkled! Then came along In Room Dining..... food was typical, tasty and plentiful, if you did not mind eating on the FLOOR!!! Room Service refused to provide a rolling table for my wife and I to eat on.....and there was NO TABLE in the room! So we sat on pillows and ate our dinner off of the tray on the floor. And finally, this was a no smoking hotel....only place designated was a little cove behind the swimming pool, dank and wet, for us to smoke. At least there was a table and chairs. Maybe I should have had room service deliver our dinner there!!! No....wait, the wind and damp would have blown the candles out.
Overall, I was extremely disappointed. When I complained to the staff, her only reply was "I am sorry sir, this is a Wyndam Hotel, it is their policy". Your policy has lost one customer.....and I promise to spread the word to ALL of my influential friends. DONT STAY AT A WYNDAM HOTEL!!!
- Official Description (provided by the hotel):
- Hotel Galvez & Spa, A Wyndham Grand® Hotel and National Trust Historic Hotel of America, is the only historic beachfront hotel on the Texas Gulf Coast. This 224-room, century-old hotel offers 13,000 square feet of meeting space, a 9,763-square-foot spa, fitness center, full-service restaurant, lobby bar and pool with a swim-up bar. The hotel is rated four diamonds by AAA and is owned by Galveston preservationist George Mitchell as part of Mitchell Historic Properties. ... more less
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- Also Known As:
- Hotel Galvez And Spa, a Wyndham Grand Hotel
- Hotel Galvez Wyndham Historic
- Wyndham Galveston
- Galveston Wyndham
- Galvez Hotel Galveston