Best Western reservation E-mail confirmed rate using AAA discounts for 2 nights (which included $10 rate increase on Friday) but hotel did not give AAA discount for Fri. so rate increased almost $10 over written confirmed rate.Was not informed of AAA discount refusal for Friday upon check-in.After inquiring about the rate change at checkout, clerk stated it was still a discounted rate.Best Western Reservation Supervisor said hotel manager should get in touch within 7 days never heard from him. Otherwise room was clean, most of staff helpful and courteous. Stayed the month before with no problems but did not have a reservation.
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- Also Known As:
- Best Western Inn By The Bay Hotel Rockport
- Best Western Fulton
- Fulton Best Western