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“Home Away from Home”

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Homewood Suites by Hilton, Dallas-Frisco
Ranked #1 of 17 Hotels in Frisco
Certificate of Excellence
Little Elm, United States
1 review
“Home Away from Home”
Reviewed November 3, 2013

We stayed here while repairs were being made to our home. The quality of the facilities and service were excellent. The staff was very attentive to every need. They serve a full, hot breakfast which was different everyday, as well as an evening reception and meal. No detail was too small for the staff. They even provided swim goggles for my grandson when he came to visit! It really was like home away from home.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, November 4, 2013
We are so glad you enjoyed your stay with us, and that you enjoyed our service and accommodations. Home repairs can indeed be trying, so I'm glad you were able to relax with us, including a visit with your grandson! I've forwarded your comments to everyone, as I know they will enjoy reading them.

It was truly our pleasure serving you, and we look forward to welcoming you back.

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Award-Winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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680 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
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English first
chicago, United States
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 1, 2013

My stay couldn't have been better. The front desk staff did an amazing job. They were always more than happy to help with anything and the communication was excellent. i will DEFINITELY stay at this hotel when I have to return. The lobby and the entire hotel itself was immaculate!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank jetlife e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, November 4, 2013
On behalf of my entire team, thank you very much for the outstanding feedback, and we all appreciate you choosing our hotel. Very glad that the front desk was warm and welcoming, and that your stay was a pleasant one.

It was truly our pleasure serving you, and we look forward to welcoming you back soon!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frisco, Texas
1 review
Reviewed October 31, 2013

What an amazing Staff!!!! That starts with the General Manager and flows through the entire staff. Above and beyond in all aspects of service!! There is nothing that they will not do for you. Your every need and want are taken care of with warmth and smiles- no matter what time of the day or night. The entire hotel is sparkling clean. Great food made fresh in the onsite kitchen served with love. You could not find a better place to spend the night or six weeks!!! Thank you for you outstanding customer service!!

  • Stayed October 2013, traveled on business
    • Value
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Helpful?
Thank Lynn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, November 1, 2013
Wow! My team and I both appreciate you posting such a glowing review, and we're delighted that you enjoyed your stay with us. I'm especially glad that it was our service that made your stay a memorable one, as we all work hard to ensure our guests feel right at home.

It was our pleasure serving you, and we look forward to welcoming you back.

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pearland, tx, United States
1 review
Reviewed October 31, 2013

The hotel staff, accomendations, and location were great. However there were no accomendation for pets. The walk path and area was great to walk our dog and he stayed in the truck in his kettle. The mall is a short distance away, a good walk and exercise.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Danny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, November 1, 2013
Thank you very much for the great review, and we're glad you enjoyed your stay with us. The next time you visit the area, our sister property, the Home2 Suites (located one mile away from us on Parkwood Blvd. adjacent to the Stonebriar Centre) is pet-friendly, and includes accommodations for furry guests.

Thank you again, and we appreciate you choosing our hotel.

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 31, 2013

I had an emergency and stayed here for 7 nights and the service was great. I would recommended this hotel for any day of the week. The GM by the first name of Gayle or Gale was awesome. The breakfast and the dinners were very good. The staff was awesome too. They all smiled and ask if there was anything else they could help your with.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank slippery100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, November 1, 2013
While I'm sorry you were staying with us due to an emergency, my team and I are so glad you enjoyed your stay and appreciate you choosing our hotel. We want all of our guests to enjoy their stay, and I'm glad our accommodations and services met your needs.

It was our pleasure serving you, and we look forward to welcoming you back.

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schertz, United States
2 reviews
Reviewed October 31, 2013

Looking for a place to stay in the Frisco/McKinney TX area?...Look no further...This is a great hotel facility with a friendly, courteous, professional, customer-focused staff...absolutely the BEST Homewood Suite's that I've stayed in.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, November 1, 2013
So glad you enjoyed your stay with us, and even better that we're the best Homewood Suites you've visited! Now that's a compliment!

It was our pleasure serving you, and we so appreciate you choosing our hotel. Thanks for the great comments, and we look forward to welcoming you back.

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pendleton, United States
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 29, 2013

If you're in the area and need a hotel -- THIS IS THE ONE! Spectacular breakfast and dinner -- incredible staff who look to every detail of your stay to make it the best one possible! No request is too difficult or unusual for this staff -- if they can help you they LOOK for ways to do it!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Amy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, October 30, 2013
What a great review, and we're delighted you enjoyed your stay with us! I'm especially glad that my team went above and beyond to ensure your stay was a good one, as that is something we all strive to do. We want every guest to check out with the intent to return, and reviews such as yours let us know we're on the right track.

It was our pleasure to serve you, and we look forward to welcoming you back!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Award-winning Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton, Dallas-Frisco

Property: Homewood Suites by Hilton, Dallas-Frisco
Address: 3240 Parkwood Blvd, Frisco, TX 75034-1917
Phone Number:
Location: United States > Texas > Frisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Frisco
#1 Family Hotel in Frisco
#1 Business Hotel in Frisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton, Dallas-Frisco 3*
Number of rooms: 117
Official Description (provided by the hotel):
Situated just 2 miles from the Dallas North Tollway, the Homewood Suites by Hilton Dallas/Frisco hotel is close to a number of international corporations such as JC Penney, PepsiCo and McAfee. The hotel features 117 suites featuring a fully equipped kitchen and separate living area. Keep fit in the 24-hour fitness center or stay active in the outdoor exercise garden. Enjoy the hotel's outdoor pool or admire the waterfall features from poolside lounge chairs. Enjoy all the support you'll need in the hotel's business center and enjoy complimentary WiFi throughout the hotel. Host a business meeting for up to 14 people in the Executive Board Room or celebrate your special event in the Gallery Room with up to 50 guests. Complimentary amenities include a Suite Start hot breakfast daily, a Welcome Home Reception (Mon - Thur evenings), and shuttle service within a 5 mile radius. ... more   less 
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Also Known As:
Homewood Suites By Hilton, Dallas-Frisco Hotel Frisco
Homewood Suites Frisco
Homewood Frisco
Hilton Frisco
Frisco Homewood Suites
Frisco Hilton

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