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“Excellent Stay” 5 of 5 stars
Review of Homewood Suites by Hilton, Dallas-Frisco

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Homewood Suites by Hilton, Dallas-Frisco
3.0 of 5 Hotel   |   3240 Parkwood Boulevard, Frisco, TX 75034   |  
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Ranked #1 of 14 Hotels in Frisco
Certificate of Excellence
Katy, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent Stay”
5 of 5 stars Reviewed June 20, 2013

My stay was very pleasant even though the weather was bad with a tornado warning in the area, the hotel hospitality was second to none. My wife and I enjoyed the breakfast. I normally like to stay in hotels that offer continental breakfast but the breakfast at this hotel even though not free but was well worth the quality. I will recommend this hotel to my friends and family. Even the bartender was very courteous. I had a margarita on ice while watching the basketball playoff between the Spurs my Texas team and the Heat. The drink was well prepared. Only one thing that I did not like was the $3.00 for a 12oz. of sprite. The bartender was nice to give me 2 for the price of one, and because he did that I ordered a margarita on ice that I highly enjoyed.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dwight B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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447 reviews from our community

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United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2013

Great hotel...very spacious and well designed....internet worked well and employees went out of their way to be helpful. Full breakfast was especially good....can't wait to go back to this OUTSTANDING HOTEL

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, June 24, 2013
What a great review! Thanks so much for choosing our hotel, and we're delighted you enjoyed your stay. I've passed along your comments to my team, as they'll enjoy reading them.

Thanks again, and we look forward to seeing you soon!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
2012 Homewood Suites Top Ten Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sherman, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2013

we called at 9 pm to book a room and found all the staff to be very friendly and helpful .It was just what we needed after such a busy and extremely tiring day traveling . We found our Room & bathroom to be very clean , the bed and the pillows were nice clean and comfortable . Will definitely stay again if need arises .

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Michelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, June 21, 2013
Many thanks for the great review, and we're so glad you enjoyed your stay with us. We know how tiring - and trying - traveling can be, so I'm delighted to hear that our accommodations and service were 'just what you needed' after a long day on the road.

Thanks again, and we look forward to welcoming you back.

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
2012 Top Ten Homewood Suites Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wake Forest, North Carolina
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2013

Stayed here June 2013 for business. Very clean. Nice pool, even though I didnt use it. Friendly staff. 4 floors. Good breakfast. Free beer wine in the evening. Typical Homewood. Comfy beds. Do wish they would have some foam pillows, though I didnt check

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, June 17, 2013
Thank you very much for the great review, and my team and I are so glad you enjoyed your stay with us. I've passed along your comments regarding foam pillows to my housekeeping team to look into the possibility of adding more options for our guests; we will always do our best to accommodate you whenever possible. Please let us know if there is anything else we can do to future stays more enjoyable.

Thanks very much again, and we look forward to welcoming you back soon!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
2012 Connie Pride Homewood Suites Pride of Merit Award Winner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai, India
1 review
5 of 5 stars Reviewed June 12, 2013

Am from India and during my month long trip in USA, had a wonderful month at Homewood Suites at Frisco. Stayed in a twin queen bed one-bedroom suite with family. Rooms were maintained clean with daily service from housekeepers. Staff at the reception were extremely courteous and ensured shuttle service whenever requested. Good variety in breakfast (am Vegetarian and still had lots of options) and also evening dinner. Myself and my family had an extremely satisfactory month's stay at Homewood Suites Frisco and for sure intend to stay at the same place again during the next trip to Frisco/Plano.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Suresh Anand R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, June 14, 2013
Thank you for the wonderful review, and welcome to Texas! So glad you and your family enjoyed your month-long stay with us, and that our accommodations and services met your needs. I'm glad you were able to enjoy adequate vegetarian options during the breakfast service, and please let my team know if you have any additional dietary requests - we will always do our best to accommodate you whenever possible.

Many thanks again, and we look forward to welcoming you back!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
2012 Connie Pride Homewood Suites Award of Merit Winner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
League City, Texas, USA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2013

Great place to stay. Facility was super clean and has good road appeal. Close to shopping, food, and near Dallas. Excellent staff who were friendly and provided excellent service. Rooms were extremely clean and comfortable. We would stay in this location again when visiting the Dallas area.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, June 14, 2013
Thanks very much for the great review, and my team and I are so glad you enjoyed your stay with us! I hope you were able to take advantage of some of the great shopping and dining that's within walking distance of the hotel; we're fortunate to be located in an area with so much to do. Also glad to hear you enjoyed our accommodations and services - next time, be sure to spend some time at our pool. With the warmer weather finally here, our pool and spa are popular spots and very refreshing!

Thanks again, and we hope to see you soon.

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
2012 Connie Pride Homewood Suites Award of Merit Winner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keithville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 11, 2013

I have always stayed at this hotel when visiting the Dallas area and have never had problems, but this visit was a little disappointing. The sleeper sofa was filthy and I was afraid to even sit on it. We needed to use it, but did not because of the outside appearance.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Sandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, June 20, 2013
Thank you very much for your review, and we appreciate you choosing our hotel when visiting the Dallas/Frisco area. On behalf of my team, I do apologize this last visit was not up to par.

Per our conversation and inspection of your suite, I have followed up with my housekeeping team to ensure we are always providing a clean, comfortable environment for our guests. As an award-winning hotel, we all work hard to make sure every guest checks out with the intention to return. Guest feedback let's us know how we're doing, and highlights areas where we can improve our service.

Thank you again, and we look forward to seeing you again later this year.

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
2012 Homewood Suites Award of Merit Winner - Top 10 percent in the brand
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton, Dallas-Frisco

Address: 3240 Parkwood Boulevard, Frisco, TX 75034
Phone Number:
Location: United States > Texas > Frisco
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Frisco
#1 Romantic Hotel in Frisco
#1 Business Hotel in Frisco
Price Range (Based on Average Rates):
Hotel Class:3 star — Homewood Suites by Hilton, Dallas-Frisco 3*
Number of rooms: 117
Official Description (provided by the hotel):
Situated just 2 miles from the Dallas North Tollway, the Homewood Suites by Hilton Dallas/Frisco hotel is close to a number of international corporations such as JC Penney, PepsiCo and McAfee. The hotel features 117 suites featuring a fully equipped kitchen and separate living area. Keep fit in the 24-hour fitness center or stay active in the outdoor exercise garden. Enjoy the hotel's outdoor pool or admire the waterfall features from poolside lounge chairs. Enjoy all the support you'll need in the hotel's business center and enjoy complimentary WiFi throughout the hotel. Host a business meeting for up to 14 people in the Executive Board Room or celebrate your special event in the Gallery Room with up to 50 guests. Complimentary amenities include a Suite Start hot breakfast daily, a Welcome Home Reception (Mon - Thur evenings), and shuttle service within a 5 mile radius. ... more   less 
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Also Known As:
Homewood Suites By Hilton, Dallas-Frisco Hotel Frisco
Homewood Suites Frisco
Hilton Frisco
Homewood Frisco
Frisco Hilton
Frisco Homewood Suites

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