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“Excellent facility, excellent service!”

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Homewood Suites by Hilton, Dallas-Frisco
Ranked #1 of 17 Hotels in Frisco
Certificate of Excellence
Buford, Georgia
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent facility, excellent service!”
Reviewed March 11, 2013

This hotel is beautiful and sparkling clean! The staff are courteous and provide excellent service. The meals are fantastic, especially considering they are included in the room rate. If you are staying in the Frisco/Plano area, I highly recommend this hotel!

  • Stayed March 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank JanaKayaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, March 13, 2013
What a fantastic review! Thanks so much for sharing with us, and we're delighted you enjoyed your stay at our hotel. I've forwarded your comments to my team, as they will all enjoy the great feedback.

Thanks again, and we look forward to seeing you again soon!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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669 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
cedar springs
1 review
Reviewed March 9, 2013

Was training for a new job and had to travel to the Dallas area. My stay at the Homewood Suites in Frisco was great! They were very accommodating when I had to check in early at the last minute. Rooms are spacious and the kitchen is nice if you just want to stay in your room and relax. The staff is very helpful and courteous. I was very surprised that they will even buy groceries for you! The breakfasts and nightly receptions are a nice addition. The location is ideal as there is a shopping center right behind the hotel. I would definitely stay again!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank copplb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, March 12, 2013
My team and I are so glad you enjoyed your stay with us, and hope we made being away from home a little easier. And yes, our complimentary grocery shopping service is an easy way to get the shopping done without having to go to the store. We always appreciate guest feedback, and reviews like yours let us know we're on the right track!

Thanks again, and we look forward to welcoming you back!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level 5 Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 4, 2013

Stayed almost 2 weeks at the Homewood. Arturo and Mario change up the best breakfast ever, lots of variety, quality, and choices. Especially love the homemade salsas. You can walk out the front door and have a choice of at least 100 places to shop in a 30 second to 5 minute walk. Front desk staff is very helpfull and friendly, especially Meri. I enjoyed sitting by the fire and watching the large screen tv after breakfast for awhile vs going back to my room right away. Rooms are clean, spacious, and well appointed. Cleaning staff very kind. Did notice an obvious cut back of the dinner menu since my last visit 7 months ago.

Room Tip: Prefer not to have a room facing the Steinmart wall. That's your view.
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  • Stayed February 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Ttime222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, March 8, 2013
So glad to hear you enjoyed your stay with us, and I'll be sure to pass along your comments to Arturo, Mario, Meri and the rest of my team. We do appreciate your loyalty as a returning guest, and thank you for taking the time to post your feedback on TripAdvisor. I agree that sitting in front of the fire in our Lodge is a wonderful, relaxing way to wind down after a long day; with the warmer weather approaching, our pool and patio area will be just the place for a quiet moment or refreshing dip!

Many thanks again, and we look forward to welcoming you back!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guthrie, Oklahoma
Level 1 Contributor
3 reviews
Reviewed February 14, 2013

My husband and I were in the area for relaxation and shopping. This is our second visit to this location and we will return. Rooms were clean, breakfast was fresh with a larger than normal variety. Staff was friendly and always greeted us very warmly. we enjoyed our stay!.

  • Stayed February 2013, traveled as a couple
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Helpful?
Thank Ellen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, February 16, 2013
Thank you very much for the review, and we're so glad to hear you've enjoyed both of your visits to our hotel! We agree that the area is a perfect spot for some relaxation and retail therapy, and glad you enjoyed your suite, and our services. We all work hard to provide the same for all of our guests, so it's always nice to learn when we've hit the mark.

Many thanks again, and we look forward to seeing you again soon!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 31, 2013

This is our favorite North Dallas hotel - moderate, comfortable and relaxing.

The peaceful environment, excellent room lighting, well-appointed guest rooms, much-better-than-you-would-expect breakfast choices all contribute to an excellent stay.

We have stayed at this hotel at least 6 times and it is reliable.

The staff are all friendly and accommodating. You can walk to dozens of stores like SteinMart, DSW, etc. Great location in Frisco.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank SKU-Architect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, February 4, 2013
Thanks for the great feedback, and we're so glad we are your "favorite North Dallas hotel"! We so appreciate guest reviews, and always enjoy hearing from repeat guests. I am delighted that you've enjoyed all of your stays with us.

Many thanks again, and we all look forward to welcoming you back soon!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas, United States
1 review
Reviewed January 28, 2013

We were in Frisco for my son's wedding. We arrived earlier than we expected and the staff was very nice and let us check in much earlier than their normal check in time. Our room was very clean and had plenty of room. We enjoyed the breakfast each morning. The location is great. Everything you could possible want either in shopping or restaurants within a short distance. Some places you could even walk to.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DKBr0wn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, January 30, 2013
Thank you very much for the great review, and congratulations on your son's recent nuptials! We're so glad you enjoyed your stay, and appreciate you choosing our hotel for such a special weekend. I've forwarded your comments to my team, as they'll enjoy the feedback.

Many thanks again, and we look forward to seeing you again soon!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmond, Oklahoma
Level 4 Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 24, 2013

Loved this hotel. The pictures online show a more dated hotel but furnishings were modern and clean. I am a little neurotic about cleanliness (the first thing I do is wipe down every handle and knob with bleach wipes and check the mattress for bed bugs!) so believe me when I say the room was clean. Nothing stained or sticky at all and the shower was spotless! The LR seemed small due to lots of furniture but the kitchen was nice with a full size fridge, small stove top, DW and microwave. The note left by hotel staff with a free bag of microwave popcorn and a full size chocolate bar upon check-in was a nice treat. The pool was outside but surrounded by the hotel like an atrium. It was gorgeous with 3 giant pillars creating a waterfall. Many rooms have a nice view of the pool. The pool area is definitely small but felt very relaxing and intimate with lots of greenery and a nice seating area with a gril. Lots to choose from at breakfast, bacon, eggs, sausage, potatoes and typical breads, bagels, cereals, etc. The food was good, better than a Hampton Inn but just under the quality of an Embassy Suites hotel. The lobby area has a nice bookcase with several books and magazines to choose from and there is a small shop to buy snacks (cans of coke $1 each) and toiletries. The hotel is in a nice location surrounded by several hotels, shopping just around the corner and several restaurants...and close to IKEA! The ONLY complaint is that the walls were extra thin...I woke up in the middle of the night and could hear the man in the room next door snoring! But, I turned up the ceiling fan (also an unexpected bonus in a hotel room) and went right back to sleep. Would definitely stay here again.

Room Tip: The walls are thin and many rooms overlook the pool so you might ask for a higher floor or specifica...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sharon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MagnoliaLodging, General Manager at Homewood Suites by Hilton, Dallas-Frisco, responded to this review, January 29, 2013
Many thanks for the wonderful review, and my team and I are so glad you enjoyed your stay. We are also very conscientious about cleanliness, and work very hard to make sure all of our guests find our hotel clean and comfortable.

I'm so glad you enjoyed the pool area - it's one of our most popular features, especially during those oppressive Texas summers. I do apologize you had a noisy neighbor, and should you prefer a room in a specific area of the hotel for future stays, please do not hesitate to ask. We will always do our best to accommodate you.

Thank you again, and we hope see you again soon!

Sincerely,
Gayle Wilkinson
General Manager, Homewood Suites Dallas/Frisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton, Dallas-Frisco

Property: Homewood Suites by Hilton, Dallas-Frisco
Address: 3240 Parkwood Blvd, Frisco, TX 75034-1917
Phone Number:
Location: United States > Texas > Frisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Frisco
#1 Romantic Hotel in Frisco
#1 Family Hotel in Frisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton, Dallas-Frisco 3*
Number of rooms: 117
Official Description (provided by the hotel):
Situated just 2 miles from the Dallas North Tollway, the Homewood Suites by Hilton Dallas/Frisco hotel is close to a number of international corporations such as JC Penney, PepsiCo and McAfee. The hotel features 117 suites featuring a fully equipped kitchen and separate living area. Keep fit in the 24-hour fitness center or stay active in the outdoor exercise garden. Enjoy the hotel's outdoor pool or admire the waterfall features from poolside lounge chairs. Enjoy all the support you'll need in the hotel's business center and enjoy complimentary WiFi throughout the hotel. Host a business meeting for up to 14 people in the Executive Board Room or celebrate your special event in the Gallery Room with up to 50 guests. Complimentary amenities include a Suite Start hot breakfast daily, a Welcome Home Reception (Mon - Thur evenings), and shuttle service within a 5 mile radius. ... more   less 
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Also Known As:
Homewood Suites By Hilton, Dallas-Frisco Hotel Frisco
Homewood Suites Frisco
Homewood Frisco
Hilton Frisco
Frisco Homewood Suites
Frisco Hilton

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