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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
Ranked #4 of 14 Hotels in Frisco
Certificate of Excellence
Shreveport, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Clean and Friendly”
5 of 5 bubbles Reviewed May 14, 2014

Great hotel, I traveled to Frisco to visit family for the weekend. Upon arrival to the hotel I was greeted by friendly staff, Embassy Suites has a great breakfast buffet and their evening cocktail reception is great. I will definitely being staying at this hotel the next time I'm in town.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sandra J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review, May 19, 2014
Thank you so much for your wonderful comments! Our team always does a great job with our complimentary breakfast and the evening reception. It is always nice to hear when my staff takes such good care of our guests! Thank you again for staying with us and we hope to see you soon!
Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,063 reviews from our community

Traveler rating
    581
    273
    113
    56
    40
See reviews for
290
115
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556
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
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  • English first
  • French first
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  • Any
English first
Frisco, United States
1 review
3 of 5 bubbles Reviewed May 12, 2014

Average facility - but way overpriced. Complimentary breakfast was average - omelets were way too greasy. No real juice - coffee was terrible. Internet service spotty at best. If the rate was 1/2 of what they were charging - it would have been fair and I'd be much more willing to return.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review, May 19, 2014
Please accept my apology for your unsatisfactory experience during your recent stay. Your feedback is very important to me. I am forwarding your information regarding the noise and sliding door to my engineer to correct and minimize. My Food and Beverage manager is addressing the restaurant comments. Again I am sorry that this was not a great experience for you. My hope is that you will consider staying with us the next time you are in the area.

Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Minnesota
Level Contributor
102 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed May 8, 2014 via mobile

We held several large meetings and found this hotel to be just right for our needs. The complimentary breakfast is very good and the rooms are spacious and clean. The staff was available, friendly and well trained. I recommend this hotel for you vacation or business needs.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kmurtz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review, May 19, 2014
Thank you so much for the very nice review of our hotel. Your detail gives a great description that can be so helpful to other guests who travel to Frisco for meetings. Thank you for also mentioning our superior service Thank you again for your review and we hope to see you again!
Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Commerce, United States
1 review
5 of 5 bubbles Reviewed May 5, 2014

Loved the hotel, could get spoiled. Very nice, will def come back. Very quiet. Didn't hear doors open and slam like most hotel rooms or the showers run the next morning. Staff excellent. Close and convenient to eating and shopping.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Patty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review, May 19, 2014
Thank you for your kind words and we are glad that you enjoyed your stay with us. We appreciate you taking the time to write a review. We hope to see you again the next time you are visiting the Frisco, TX area. Safe Travels!
Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
d
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 28, 2014

Modern conference hotel with large comfortable suites, lost in a wilderness of malls and parking lots. Perfect if your conference is there; can't imagine why anyone would stay there otherwise. Nicely run, clean, friendly staff. Strangely the wifi connections were virtually useless during my stay.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank r m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review, May 27, 2014
Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and wonderful service. Our team takes pride in caring for our guests and appreciates your comments. I am sorry the internet service did not work as well as it should have. I can assure you, we will address this issue. We hope to see you again soon!
Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, United States
1 review
5 of 5 bubbles Reviewed April 23, 2014

This hotel went far beyond the initial expectation and made my stay very nice. The staff was more than accommodating and the rooms very very clean. This hotel staff has been very well trained and were extremely polite and welcoming. From the wait staff to the front desk, no disappointment here.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kimberly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review, May 27, 2014
Thank you so much for the very nice review of our hotel. Your detail gives a great description that can be so helpful to other travelers. We are always looking for ways to add an extra touch to make our guest's stay a little more special. Thank you again for your review and we hope to see you again!
Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frisco, United States
1 review
4 of 5 bubbles Reviewed April 22, 2014

I really enjoyed my stay at this Embassy Suites. The location is wonderful, as it is in the middle of a shopping mall, convention center, and minor league baseball stadium. The hotel staff is extremely nice and helpful. The only complaint I have is that the internet was too slow. If you are looking to stream video, you might want to look for a different hotel.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Justin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review, May 27, 2014
Thank you so much for your wonderful comments! It is always gratifying to hear when my staff takes such good care of our guests! Thank you again for staying with us and we hope to see you soon!
Rich Lundt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Property: Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
Address: 7600 John Q Hammons Dr, Frisco, TX 75034-1916
Phone Number:
Location: United States > Texas > Frisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Frisco
#3 Business Hotel in Frisco
#5 Family Hotel in Frisco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa 3.5*
Number of rooms: 330
Official Description (provided by the hotel):
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites

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