We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pathetic”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn & Suites Legacy Park-Frisco
Ranked #8 of 17 Hotels in Frisco
Certificate of Excellence
Reviewed October 23, 2011

Although I can truly understand an hotel must be sensitive to their guests' needs, I know the solution exercise used by management at this location was insanely under-thought.

We stayed here because our "usual", Embassy Suites, was booked tight and charging double during our visit to Frisco and were told this was a "sister" property. Being tired from our pre-wedding month of busy appointments, we decided to stay an extra day just to rest and relax. After renting a movie from their media service, we learned a governor of sorts was placed on all hotel televisions. We had to turn our A/C OFF to be able to HEAR the movie!! We also had to MOVE THE TV up to the foot of the bed to be able to hear it.

Now, I'm thinking that I hope I don't get any bruises tripping over wires and furniture just to potty. Oh, how is love to have bruises on my legs when my groom raises my gown to remove my garter! Maybe my amazing photographer won't charge me too much to PhotoShop bruises out of my photos.

The Hampton Inn doesn't hire very perceptive management. I'm telling you, it isn't too difficult to find a solution to this. And besides..... because Hampton Inn chinced on their expenses for insulation, we should all suffer? People... gather a cot near the TV if you actually want to USE that immenity!!

Save your money. Either go to Motel 6 or stay at Hotel W.

Room Tip: Don't stay here.
  • Stayed: October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank michelle c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (469)
There are newer reviews for Hampton Inn & Suites Legacy Park-Frisco
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

424 - 430 of 469 reviews

Reviewed October 22, 2011

This Hampton is relatively new and it shows - spacious rooms good condition furniture, nice entry, etc. The real weak spot is breakfast which seems to demonstrate mgmt trying to cut corners. The eggs were clearly the powdered variety, the waffle iron really needed some no stick spray, and the apple juice was basically water with coloring. I asked about the juice and was told that its because of the blend they chose. Call me crazy but if that's the case they should change the blend.

  • Stayed: October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2011

Having to travel to our corporate headquarters, I requested to stay at the nearest Hampton Inn. Hamptons have a standard of cleanliness and order that I have come to appreciate in all my years in business travel. This Hampton was disappointing. Yes, they had their special comfortable bedding, yes the checkin was quick and easy. Most of the staff was friendly. And yet the breakfast was meager, fruit was spoiled or on the verge of being spoiled. Hospitality was not up to what is usually standard. No coffee refills in the room on the first day. No toiletry refills on the second. Laundry room next door was rather active on the last night, I had to turn up the volume of the TV.

Sorry to say on the next trip, I will be at a different property. I will continue staying at Hamptons, but not this one.

Stayed: October 2011, traveled on business
Thank avignon52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2011

Stayed for 1 week on a business trip to the area. I found the hotel to be very quite and comfortable. Spotlessly clean, good shower, comfortable bed, free wifi etc. I don't need much more on a business trip. I must add that the staff were excellent.

  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kbpop123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2011

Stayed at the Hampton Inn & Suites Frisco for a convention held at the Embassy Suites close by. The hotel was wonderful! Very comfortable beds, generally quite, although we could hear conversation occasionally from next door. Free breakfast was great and the coffee was good (always a plus for me). Very clean and well cared for and all staff was very helpful and friendly. We did not use the pool, but it looked very clean as well. We had a rental car but they offered to shuttle us to the convention when we checked in, so we did not need the shuttle.

Highly recommend Texas Land and Cattle restaurant! It was fantastic!

  • Stayed: September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dshouse4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2011

This 5-story Hampton was a grade above a typical Hampton. King room was nice and quiet, bed was comfortable. All hotel staff was accomodative and pleasant. Great price for a weekend getaway. Didn't eat free breakfast since there were so many alternatives in surrounding neighborhood.

Room Tip: Plan to have a car unless you don't mind walking a 2-mile radius for shopping / eating. If you...
  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Charles988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

Arrived after a five hour drive to do some shopping - in a perfect location, with IKEA down the street, a huge mall across the street, and a even huger (?) outlet mall within a few miles. Becky checked me in and saw that my king room was next to the elevator so she upgraded me to a queen suite automatically with no charge. The room was spotless, beautiful decor, huge bathroom with lots of light. Free breakfast in the morning and there was a "social" going on when we arrived - didn't partake, but complimentary pulled pork and wine. Please don't miss this one if you are going to the North Dallas area. It certainly lives up to it's grade here....

Room Tip: Booked online, automatic upgrade because of the location - not because I asked but because they care...
  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank 7,539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Frisco hotels
0.2 mi away
Homewood Suites by Hilton, Dallas-Frisco
0.4 mi away
Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
0.2 mi away
Hilton Garden Inn Frisco
Show Prices
Show Prices
Show Prices
0.7 mi away
Home2 Suites by Hilton Dallas-Frisco
0.1 mi away
Aloft Frisco
Aloft Frisco
#12 of 17 in Frisco
292 reviews
3.9 mi away
Comfort Suites Frisco
Comfort Suites Frisco
#10 of 17 in Frisco
204 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites Legacy Park-Frisco? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Legacy Park-Frisco

Address: 3199 Parkwood Blvd, Frisco, TX 75034-9465
Phone Number:
Location: United States > Texas > Frisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Frisco
#6 Business Hotel in Frisco
#6 Romantic Hotel in Frisco
Price Range: $119 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Legacy Park-Frisco 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Hampton Inn & Suites Legacy Park/Frisco is close to shopping, sports venues and corporations. Situated in the upscale Legacy Park/ Frisco area, our hotel is within walking distance of Stonebriar Centre, one of the premier malls in North Texas and only four miles away from Pizza Hut Park one block away from Rough Rider Stadium. Many corporations are located within a five-mile radius and drive into Dallas for more exciting attractions. Feel at home in a 105-room hotel offering guest rooms, suites and accessible rooms with your choice of king-sized or double queen-sized beds. Our guest rooms feature a study and sofa bed, while our suites offer a kitchenette. Appreciate amenities in each of our rooms and suites such as a television with cable, pay per view, a work desk with an adjustable lamp, microwave, mini-refrigerator, lap desk and free high-speed internet access. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, TripOnline SA, Priceline, Cancelon, Hotwire, Agoda, Cheap Tickets and getaroom.com so you can book your Hampton Inn & Suites Legacy Park-Frisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites North Dallas - Frisco Hotel Frisco
Hampton Inn And Suites North Dallas - Frisco
Hampton Inn Frisco
Frisco Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing