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vickicp
Brentwood, California

Consistently excellent

5.0 of 5 bubblesReviewed Oct 17, 2016
Wonderful hotel. We have stayed there several times and always enjoyed our visit. Our daughter and her family live in Plano, so we have visited many times. The rooms are very spacious with beautiful bathrooms. The staff always greet us on our way in or out. There is fresh fruit in the lobby and the eateries have very good food and lovely ambiance. We highly recommend this Westin hotel.
Date of stay: November 2015
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stonebriar, Executive Administrative Assistant at The Westin Dallas Stonebriar Golf Resort & Spa, responded to this review
Responded Oct 28, 2016
Thank you for your loyalty to The Westin Stonebriar Hotel & Golf Club. We appreciate you taking the time to share your experience. Thank you for your positive feedback about our great staff and hotel. We value your business and I trust we will have the pleasure in welcoming you back soon.

Be well
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed October 17, 2016

The room was spacious; all the facilities were excellent and the staff was corteous and helpful. Parking was free and Wifi was complimentary. The scenery overlooking golf course was wonderful. All facilities were more than adequate.
The only issue I had was that the Legacy Grill was closed; on Friday night! The only dinner service was either in-room or at the bar. So, I ended up walking to a nearby restaurant for a good sit down dinner. Breakfast service was ok.

Room tip: I would guess, the ones overlooking Golf course at the back may have better views??
Date of stay: October 2016
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank pg1943
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stonebriar, Executive Administrative Assistant at The Westin Dallas Stonebriar Golf Resort & Spa, responded to this reviewResponded October 28, 2016

Thank you for staying with us at The Westin Stonebriar Hotel & Golf Club. We appreciate you taking the time to share your feedback about our excellent facilities and staff. We value your business and look forward to welcoming you back soon.

All the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2016

Spent 3 nights at this facility. Room was clean and well appointed. Safe in the room for valuables. Was there for a conference, conference food was above average for a large gathering. Staff was very courteous and helpful. Never did touch the lobby door as someone always rushed to open it for you. Bar was busy every night. I would stay here again when in the area.

Date of stay: October 2016
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank MidwestJA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stonebriar, Executive Administrative Assistant at The Westin Dallas Stonebriar Golf Resort & Spa, responded to this reviewResponded October 26, 2016

Thank you for staying with us at The Westin Stonebriar Hotel & Golf Club. We appreciate you taking the time to share your feedback about our great staff and hotel. Thank you for your business and we look forward to your return.
Be well

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2016

This is a beautiful hotel with great service from the time that you arrive until the time you leave. It is very quiet and in a beautiful area of the city.
Our room was fabulous and very large. I did say that I was happy to pay for an upgrade to a garden view, but there was a bit of a mix up and I didn't get it, but it really didn't matter because I was in the room for such little time anyway.
If you are from out of town please be careful driving here as you will more than likely be directed to take a toll road and then once on it you have no means of paying it at the time and if in a rental car you will be faced with a hefty admin fee in addition to the cost of the toll. This is a hazard that lots of people have problems with. It isn't the hotels fault though!
I went swimming in the pool which was lovely after a hard day sightseeing. There were plenty of large fluffy towels poolside. No drinks service though. While we were there anyway.
I could have done with a slightly larger shop to buy forgotten essentials but I think that this was being renovated.
Overall a great stay and very friendly staff.

Room tip: Choose a garden view.
Date of stay: September 2016
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Carolyn U
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stonebriar, Executive Administrative Assistant at The Westin Dallas Stonebriar Golf Resort & Spa, responded to this reviewResponded October 26, 2016

Thank you for staying with us at The Westin Stonebriar Hotel & Golf Club and for your awesome review. We appreciate you taking the time to share your valuable feedback. We are grateful for your business and look forward to your return.

All the best

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2016

This review for Ernie's Bar only. Ideal for business lunch.
* Good service
* Tables spaced apart for quiet conversation
* Little dark, but otherwise okay
* Many brewskies on tap.

Chose the Caesar Salad with Shrimp, and a perfectly made Bulleit Rye Manhattan

Overall, lunch was a good value for a Westin property.

I was also at the property for a group event, and the catered food and service was very good.

Date of stay: September 2016
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank AisleSeat01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stonebriar, Executive Administrative Assistant at The Westin Dallas Stonebriar Golf Resort & Spa, responded to this reviewResponded October 25, 2016

Thank you for your awesome review on Ernie's Bar. We value your business and look forward to your return.

All the best

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2016 via mobile

We came to Dallas to go to the Cowboys' game w/ friends and family & to celebrate my FIL's b-day.
Our BIL recommended this hotel in Frisco, as it's very close to his home and not far from the airport (20min.)
We found the hotel to be very nice, the staff friendly and helpful, the front door staff are always there to help with the stairs, doors, luggage etc. The rooms were comfortable- we were upgraded to the 5th floor w/ a view of the golf course due to being SPG members (sign up!)
There's a nice bar, restaurant, and a Starbucks coffee shop on sight. There's not a complimentary breakfast but they did offer a buffet for $19 that included an omelet station and lots of other things as well. There was a wedding going on while we were there, outside - seemed very nicely done - cocktails on the terrace overlooking the course- they seemed pleased. On Monday, the crowd seemed to shift to mostly business people. The lobby is nicely set up to provide lots of different little seating areas for people to work, hang out, whatever.
The hotel is also walking distance to some other restaurants etc. We would definitely stay there again!

Date of stay: September 2016
Trip type: Traveled with friends
Thank Lucy33761
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stonebriar, Executive Administrative Assistant at The Westin Dallas Stonebriar Golf Resort & Spa, responded to this reviewResponded October 26, 2016

Thank you for your recent stay with us and for taking the time to share your memorable experience at The Westin Stonebriar Hotel & Golf Club. I am thrilled to hear that you enjoyed your stay. Thank you for being a loyal SPG member. We value your business and look forward to welcoming you back soon.

All the best

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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