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“hot visit”

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Hilton Garden Inn Frisco
Ranked #5 of 14 Hotels in Frisco
Certificate of Excellence
A TripAdvisor Member
“hot visit”
4 of 5 bubbles Reviewed July 30, 2013

was sooo hot in TEXAS,but my hotel was quite comfortable, clean and helpful staff.the breakfast was good and the bar was so convenient.we did have a false fire alarm , but it was handled promptly. nice place to stay .

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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405 reviews from our community

Traveler rating
    229
    103
    44
    17
    12
See reviews for
106
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185
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Boca Raton, United States
1 review
5 of 5 bubbles Reviewed July 16, 2013

I have stayed twice at this location. I was quite satisfied with the front desk staff and bar staff. They only downfall was that I could not get any of the 4 beds between the 2 rooms to adjust to my comfort level. I will consider that greatly in my options for my next hotel choice

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alisande A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGrapevine, General Manager at Hilton Garden Inn Frisco, responded to this review, July 18, 2013
Hello and thank you for taking the time to submit a review! I am so happy to hear that the staff took great care of you during your stay with us! Please rest assured that our engineering team will investigate and make repairs to the beds that you mentioned. Thank you again and we hope you will give us another opportunity to serve you during your next visit to Frisco!


Kellie Adams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Michigan
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 10, 2013

We stayed at this hotel 4 nights. The staff was courteous and pleasant. The restaurant was closed July 3 to July 5, which was the entire time of our stay. This was a bit of an inconvenience. Otherwise it was adequate for our purposes.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank drckn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leander, United States
1 review
5 of 5 bubbles Reviewed July 7, 2013

This Hotel well exceeds its value. We enjoyed our stay in this clean, quiet, pleasant hotel. Breakfast had lots of choices for our group and the staff was always present and helpful. It was also close to shopping and several restaurants. I am very picky where my family and I stay when we are away from home and this hotel fit all our needs. When momma's happy then all are happy.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Crystal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverbank, United States
1 review
5 of 5 bubbles Reviewed June 24, 2013

Great hotel, conveniently located, all the features of a "big hotel" but personal enough to make you comfortable. Clean rooms, lobby, friendly personnel, and quick access to many Dallas/Frisco attractions, businesses, and roads. Always stay here when in town and recommend!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Melissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGrapevine, General Manager at Hilton Garden Inn Frisco, responded to this review, June 27, 2013
Hello and thank you for the review! We love hearing our guest’s feedback and are so happy that you enjoy staying with us! I will be sure to share your review with the entire team!

Thank you so much for your loyalty and we look forward to seeing you again soon!

At Your Service,



Kellie Adams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TUTTLE
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed June 19, 2013

We were informed AFTER checking in that the elevators weren't working and we would have to carry our luggage up stairs. Second floor hallway way did not appear to have been vacuumed in quit some time. Also if you face this sort of thing don't forget to ask for the "satisfaction guarantee", we didn't think to do so, so we paid. We'll be wiser next time.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank OklahomaCityBozo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGrapevine, General Manager at Hilton Garden Inn Frisco, responded to this review, June 21, 2013
Hello and thank you for taking the time to submit a review. We apologize for the inconveniences you experienced during your stay. Please rest assured that we are addressing both items that you mentioned and we will do our very best to do better in the future. Please do not hesitate to reach out to me directly with any additional questions or concerns.

At Your Service,


Kellie Adams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halton City, United States
1 review
5 of 5 bubbles Reviewed June 19, 2013

Lovely hotel with excellent staff....the breakfast was delicious and well presented. I would stay at this Hilton Garden Inn again or any Hilton Garden Inn in the country. We were pleased beyond our greatest expectations. The Embassy Suites across the street was much more expensive so we decided to try the Hilton Garden Inn. We made a great choice.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gary E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frisco

Property: Hilton Garden Inn Frisco
Address: 7550 Gaylord Parkway, Frisco, TX 75034
Phone Number:
Location: United States > Texas > Frisco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Frisco
#5 Romantic Hotel in Frisco
#6 Family Hotel in Frisco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Frisco 3*
Number of rooms: 102
Official Description (provided by the hotel):
Steps from the Frisco Convention Center, Stonebriar Centre, Pizza Hut Park & Dr. Pepper Arena, Hilton Garden Inn Frisco offers superior service and amenities. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. Hotel near SH 121 & Dallas North Tollway. ... more   less 
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Also Known As:
Hilton Garden Inn Frisco Hotel Frisco

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