We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Overpriced and stank of mildew!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Comfort Suites Frisco
Ranked #10 of 14 Hotels in Frisco
Certificate of Excellence
Arkansas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Overpriced and stank of mildew!”
1 of 5 bubbles Reviewed July 7, 2010

We tried to stay here . My hubby didn't tell me how much it costs until later and it was twice the price of the beautiful Hampton we ended up at. We walked into the room, laid on the sub-par but pretty bed and was overwhelmed by the stink of mildew. My hubby has allergy problems so he trotted to the desk to see about another room - that one was even worse smelling. Although it was late and I was tired, we left and found a better place.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pattykpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuitesfrisco, General Manager at Comfort Suites Frisco, responded to this review, August 13, 2010
Dear Pattykpie, Thank you for posting comments about your stay at our hotel on Trip Advisor. We have no record of any guest having reported issues with mildew or bad smells in a guest room or anywhere else in the hotel. Our hotel is almost brand new and we simply haven’t ever had that type of issue come up before. We have been sold out several times since you posted your comments and have received no other comments about the smell of mildew. We also have no record of anyone having checked out early for any service-related reasons around the time you posted your comments. I would like to better understand the precise issue you experienced and get your name and room number so we can fix the problem and also make appropriate amends with you for your unpleasant experience. You can contact me at 972-668-9700 x400 or via email at MDennis@CSFrisco.com. Sincerely, Mindy Dennis, General Manager, Comfort Suites, Frisco, TX.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

197 reviews from our community

Traveler rating
    141
    28
    18
    4
    6
See reviews for
83
24
10
51
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Any
English first
Oklahoma City, Oklahoma
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 9, 2010

My son (9 yoa) and I stayed here for the opening FC Dallas game and the Dallas Cup. This place has an amazing staff and a great locationthat really enhanced our trip. If you are going for a game the stadium is an easy walk out the back door and across a couple parking lots. This is a pretty generic hotel, but it was very clean. The staff is VERY friendly and helpful, and went above and beyond what you would expect from a hotel at this level. GREAT JOB!

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 5KDAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 23, 2010

Great place to stay for business, access to all main highways and within minutes of restaurants and entertainment. Absolutely comfortable and the staff was excellent.

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tmacon4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, GA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 21, 2010

Great profession staff, great business office wonderful breakfast! Please check it out!

  • Stayed December 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pnh49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Smith
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 7, 2010

We have stayed twice at this Comfort Suites and both visits have exceeded our expectations. We have paid considerably more in the Frisco area over the years and not had this level of value and service. Great staff and great location. It is our place to stay in Frisco.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cmcalist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midland/Odessa
1 review
5 of 5 bubbles Reviewed November 12, 2009

If you are traveling for soccer games at Pizza Hust park it is right there and the hotel has great rates for the teams. You can not complain.

  • Stayed November 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CRLuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 21, 2009

I had the opportunity to stay at the Comfort Suites Frisco this last weekend, and I now have a ‘go to’ hotel for when I am in the North Dallas/ Plano/ Frisco area. With its convenient location right on Dallas Parkway, it was a breeze to get to my appointments in Frisco and then make it to downtown Dallas in a straight shot. The décor was very warm and inviting which was supplemented by the warm reception by the staff. The rooms are large, the beds & bedding are great, bathrooms are spacious, parking lot is well lit. I have already recommended to my friends in the area, that they should refer their out of town guests to this property!

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 360IDG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Frisco hotels
0.6 mi away
Hampton Inn & Suites Dallas/Frisco North-Fieldhouse USA
3.8 mi away
Homewood Suites by Hilton, Dallas-Frisco
5.8 mi away
Wingate by Wyndham Frisco
Show Prices
Show Prices
Show Prices
3.9 mi away
Hampton Inn & Suites Legacy Park-Frisco
4.5 mi away
Home2 Suites by Hilton Dallas-Frisco
4.2 mi away
Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
Show Prices
Show Prices
Show Prices

Been to Comfort Suites Frisco? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Frisco

Property: Comfort Suites Frisco
Address: 9700 Dallas Pkwy, Frisco, TX 75033-4268
Phone Number:
Location: United States > Texas > Frisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Frisco
#8 Business Hotel in Frisco
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Frisco 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
Ideally located in the heart of Frisco just north of Dallas, the newly built Comfort Suites(R) in Frisco is one of the closest hotels to and within walking distance from Toyota Soccer stadium, Frisco Sports Complex and Frisco Square. The Frisco Conference Center, Dr Pepper Ballpark , Dr Pepper StarCenter - Frisco multipurpose venue and Stonebriar Centre mall are all minutes away from this Frisco, TX hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Expedia, Hotwire, Orbitz, Cancelon, Travelocity, Priceline, Hotels.com, TripOnline SA and HotelQuickly so you can book your Comfort Suites Frisco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Frisco Square Hotel Frisco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing