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“Pleasantly Surprised”

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Comfort Inn & Suites
Ranked #11 of 17 Hotels in Frisco
Reviewed October 26, 2013

What a great stay, the front desk personnel was courteous and so helpful. After arriving to our room, my husband asked for a cup of coffee but when I went to make it the coffee maker and the basket didn't match, I contacted the front desk and their maintenance man brought us a new one. We had the King Suite with a balcony and lots of room. The room was clean and had plenty of towels and a very comfortable bed. Since my husband is working in that area a few days a week we will definitely be back. Also the convenience of three restaurants just across the parking lots is also a great draw.

Room Tip: The King Suites have a balcony and were the same price as the doubles.
  • Stayed: October 2013, traveled on business
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Thank Sassysas1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario B, General Manager at Comfort Inn & Suites, responded to this reviewResponded December 24, 2013

Hello Sassysas1955,

Thank you for staying with us and the great feedback you had about your experience here. I apologize about the coffee maker situation but am glad our team was able to take care of this. I'm grateful you enjoyed yourself here while in Frisco. We hope to see you again soon.

Sincerely,

Mario

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (80)
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71 - 77 of 80 reviews

Reviewed October 24, 2013

I used hot wire to find a room in the Plano/Frisco, TX area. This hotel came up as a 3 star. The Published rate on hit wire was $130 plus...the hot wire rate was mid $40's. This is not a $130 plus night hotel. That being said it is great value at $40-$60 a night. The room was clean, a little outdated, it is safe, plenty of places to eat in the area. They did not refill the coffee from the previous day but I called the front desk at 4 am...they answered the phone and the gentleman brought it to my room...great service! Would I stay here again...yes for the same rate but anything higher no.

  • Stayed: October 2013, traveled on business
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Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

I stayed here on October 9, 2013 in room 108. This is a no thrills place but is clean and the bed was comfortable. The best part of the stay was the GREAT shower head! The location is ideal. There is everything from restaurants to shops to entertainment all on the same street. I would not stay here with kids as there is nothing in the place to entertain nor would I come here to be romantic. Next time I am on business in Plano/Frisco, I will stay here.

Room Tip: Find a three star on Hotwire.com in Frisco and this is the hotel that you should get.
  • Stayed: October 2013, traveled on business
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Thank NashvilleTNGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2013

Employees were very friendly and attentive. The rooms and common areas were clean and spacious although a little worn. The Inn is convenient to restaurants and shopping. It is about 5 minutes from the Westin conference center so it provides a much less expensive, although, still comfortable alternative if you are attending a conference or working in the area. I had a lot of work to do and the desk and lighting met my needs well. Plus, I had no noise or other distractions.

  • Stayed: October 2013, traveled on business
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Thank BSGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

I stayed at this hotel over a weekend with a reasonable rate. The check-in was quick. The room was larger than a normal hotel room, and the room was clean and well made up. I stayed on the top floor and water pressure was good for the shower. There was a minimum of noise I could hear from the hall. The bed was comfortable. The only issue I had was difficulty in connecting to the wi-fi from various parts of the room. Overall, a good stay for the price, and I will stay again.

  • Stayed: October 2013, traveled solo
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Thank Jimmy665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

Really good stay for the money. Wonderful hot breakfast (scrambled or boiled eggs, sausage, biscuits and gravy, cereal, muffins, juice...)!! We paid $80 for this great place. Near lots of stores and Fieldhouse USA (athletic complex).

  • Stayed: October 2013, traveled with family
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Thank dsuber86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013 via mobile

This hotel is super clean. I have stayed at a lot of high end hotels and don't think any of them was as clean as this hotel was. Great location, good breakfast, friendly staff, and beds where comfortable. Pool was small, but sufficient. Restaurants on both sides of hotel, Stonebriar Mall down the street, Close to FC Dallas stadium, Allen Outlet mall about 20 mins away. Overall a great experience and will defiantly visit the Inn at Stonebriar again.

  • Stayed: July 2013
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Thank Horsetrainer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 4220 Preston Rd, Frisco, TX 75034-8510 (Formerly Inn at Stonebriar)
Phone Number:
Location: United States > Texas > Frisco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Frisco
Price Range: $79 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
The non-smoking Comfort Inn & Suites(R) hotel in Frisco, TX offers easy access to Stonebriar Centre Mall, which offers 115 shops and restaurants. Other nearby attractions include: Dr Pepper Ballpark, Fieldhouse USA, WOGA Gymnastics, Toyota Stadium, Frisco Convention Center. ... more   less 
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Also Known As:
Holiday Inn Express Frisco Hotel Frisco
Holiday Inn Frisco

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