I am currently in the hotel for a work conference. So far, here is my evaluation of the place.
Service: The staff seems attentive. However they seemed completely unprepared at check in for the 300 people attending this conference. There were only two people at the check-in desk and eventually they moved it up for four. I was promised a phone call when my room was ready that never came. However, I also made a number of other requests, all of which were done promptly this far.
Parking: Ridiclous. First, I am handicapped and the "on-site" parking is about a block and half away for the main entrance. Most hotels in urban areas with limited parking allow persons with a handicap to use the valet at a free or discounted rate. Not this place. So I am forced to play the exorbitant amount for valet parking. There doesn't seem to be enough space in the self-park garage at $16 a night. So again, you are forced to use the valet at $22 a night. The valets were helpful with directions and I love that I can call down and have my car waiting for me.
Rooms: The room size is great. The bed is pretty comfortable. The bathroom counter could have been cleaned a little better but all in all I didn't see anything too bad. My MAJOR issue with the room/hotel is the lack of free Wi-Fi in the rooms. $13 or $16 a night for wi-fi in the room. Who doesn't do free wi-fi in 2013? Also, the place isn't exactly soundproof. You can hear people in their rooms from the hallway and vice versa.
Amenities: There is no real "business center." It's a copy machine inside a gift shop and even that closes at 9pm. The meeting rooms are large and accommodating. I hear the fitness center is pretty good but I haven't been down there yet.
Location: This is what you are paying for. Walking distance to anything worth seeing downtown. Excellent location.
The hotel itself is a pretty good hotel. But the price gouging on the parking and Internet really leave a bad taste in my mouth. Would I stay here again? Maybe. But I would definitely keep my eyes open for other options.
- Official Description (provided by the hotel):
- A luxury in downtown Fort Worth that offers special weekend package rates. ... more less
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- Also Known As:
- Renaissance Fort Worth
- Fort Worth Renaissance