The Staff and front desk people were awesome! They treated us very well. And the pool was wonderful too, very refreshing when it is so hot out!
The Hotel itself I was very disappointed in. When we checked in we were put in a room that the air condition did not work, when the temp is 102 degrees outside you need air condition. They moved us, which was perfect. The room we were moved to was so much better. Like moving from a cheap hotel to a fancy hotel. Wasn't sure why the rooms were not all the same. But at least we got moved. Then our shower quit working on us and they couldn't fix it so they gave us a key to another room, which ironically was the room we were moved out of, and we had to go to another room to take our showers. On the second to last day of our stay my son woke up and when he sat up there was a dead cockroach underneath him. Ewwwww! I hate roaches and I grossed out. The ice machine was out of order only one that worked and we had to go to that floor to get ice. The coke machine on our floor charged $1.00 for drinks, but we could go to the second floor and they were only 75 cents.
I can't stress enough though how wonderful the staff was! They were very helpful and very friendly. Maybe needs better management??? Not sure. We come every year, but won't be staying here again.
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- Also Known As:
- Park Central Fort Worth