We work a trade show in Fort Worth every Feb & Sept. The Omni is right across the street from the convention center in downtown Fort Worth so it's very convenient. We also get a very good rate at the Omni so staying here to work the shows is a no brainer. The Omni opened last year and our 1st stay was in Feb, 2009 right after they opened. They had a LOT of service issues at that time but the hotel was so nice, it was easy to overlook the long waits in the restaurants and bar. In Sept, 2009 when we stayed here, things were pretty smooth but the valet was rough and some service issues lingered at that time. On this trip, it was surprising to us that some of the service issues still linger...primarily very long waits in the restaurant and bar. And, the Omni has a very serious problem with their valet service! It's common to have a 45-75 minute wait to get your vehicle. They make you use their valet @ $18.00/day as there isn't any nearby parking as an alternative. There were a lot of people getting very upset with the valet service. It's a situation that needs to be rectified ASAP or the Omni will lose a significant amount of business. Everybody was talking about the horrible experiences they had with the valet. On a separate note, our 1st morning was highlighted by not having any hot water whatsoever @ 7:00 A.M....Upon bringing this up @ the front desk (with many others), we were given free coffee and bagels @ Starbucks. A nice gesture but a hotel of this stature should NEVER run out of hot water.....and, since day one, we've complained that the water pressure in the shower is simply not acceptable. The hot water was plentiful for the rest of our trip. On a positive note, if you are a member of the Omni Select Guest frequent stay program, you get a nice thermos of coffee, juice and small muffins delivered to your room with a USA Today every morning @ no charge. The rooms (other than the water pressure in the shower) are very, very nice. The beds are incredibly comfortable and the entire hotel is as clean as a whistle. I really want this hotel to exceed my expectations. After 3 stays totaling 15 nights over the last year or so, I am becoming increasingly wary of the Omni. We will give them one more shot in September. If the long waits in the bar and restaurant are not improved significantly along with the valet nightmare, we will be staying at the Embassy Suites for future trade shows. I would say a Drury Inn in downtown Fort Worth would be a huge hit.
- Official Description (provided by the hotel):
- A stunning blend of native building materials and ultra-modern glass, Omni Fort Worth Hotel represents progressive luxury and offers amenities illustrating the Western spirit embodied by the city that surrounds it. Whether you visit for business or leisure, and whether you seek an exciting nightlife or spend your days in the city’s world-class museums, Omni Fort Worth Hotel provides the ideal retreat in one of America’s most exciting cities. As breathtaking as any West Texas sunset, Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth’s exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city’s cultural centers, restaurants and nightlife. Retreat to your luxurious guest room accommodations for a restful night's sleep after you explore Fort Worth. Meeting and event planners will remember the luxury hotel for its open and inviting spaces, its casual yet sophisticated style and a personality that’s as gracious and dynamic as Fort Worth itself. ... more less
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- Also Known As:
- Omni Fort Worth
- Omni Hotel Fort Worth