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“Excellent Staff. Indoor Pool finally warm enough.”

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Holiday Inn Express Fort Worth I-35 Western Center
Ranked #62 of 113 Hotels in Fort Worth
San Angelo, Texas
Level 6 Contributor
436 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
“Excellent Staff. Indoor Pool finally warm enough.”
Reviewed July 25, 2010

We have stayed here six times in 3 years. We come back here every time because the staff is so welcoming and it has a great, hot breakfast in a nice, well-lit room. If my husband wheels in alone, the employee always offers to assist him in any way possible. It is the only indoor pool in the area and they finally resolved the cold water temperature and humidity issue. It is summer so that might be helping. The wheelchair roll-in-shower is one of those acrylic premade kind. It allows water to pool in the bathroom, but never once has the housekeeper complained over our pile of wet towels. We tip her well of course. Ideally they could splurge for a tile shower with a better drain. It is a quiet hotel, there are restaurants nearby, and it is affordably priced.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FamilyWithWheelchair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
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32
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago, Il
1 review
Reviewed February 15, 2010

We stayed at this hotel when visiting our son and his family. The hotel was clean, updated and the beds comfortable. Their complimentary breakfast was wonderful. the staff were friendly and helpful. However; we picked this hotel because it had an indoor pool. We were unable to swim in it due to the water being very cold. It took most of our trip ( and then it still was too cold) for the heater to get fixed. this is a great hotel unless you want to swim!

Stayed March 2009, traveled with family
Helpful?
Thank Chazzygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
1 review
Reviewed December 28, 2009

This hotel has you sign a contract(which i never received or was informed about) that states if you smoke in the room you will be charged. We were at the end of the hall by the exit door and smoked OUTSIDE but disposed of the ashes in a plastic cup instead of on the ground. A week later with no notification or a copy of this paperwork i signed i saw on my banking statement a charge for $250 over the nightly fee. I spoke with someone i thought was front desk personnel, she got me confused with another guest that may have smoked in there room so i asked her for the managers name she gave it to me however i found out later after i emailed corporate that SHE was actually the manager. When management lies, you have to wonder how many others were charged for the same thing. We checked in at 11pm after driving 12hrs!!! We did NOT smoke in our room, and i do not believe that any hotel has a right to make an unauthorized charge!!!! The room and hotel are not worth the money cheap renovation makes it appear a bit nicer than the usual less expensive hotel, the bed was not comfortable at all, and you run the risk of being charged for no reason. The only good thing about this hotel was that they allowed pets.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LillymaxAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danny S, General Manager at Holiday Inn Express Fort Worth I-35 Western Center, responded to this review, December 29, 2011
Hello,

Thank you for the review. We value all feedback and wanted to take a moment to reply.

Upon check-in, every guest signs a registration card which shows that the room was non-smoking as is our entire hotel. We have smoking areas near every entrance and exit to the hotel which are equiped with recepticals for our smoking guests. Additionally, we have trash recepticals which you can use to dispose of the plastic cup you used as an ash tray.

After you checked out the room was inspected as all room are and there was a presence of smoke in the room in addition to the burned cigarettes in the plastic cup. We have to restore a room back to a nonsmoking condition which is a costly process.

Again, I appreciate your feedback and would welcome you back!


Thank you,

Kay Jernigan, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, WV
Level 6 Contributor
120 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed November 12, 2009

The hotel was very nice. The room was large and very quiet. I have never seen a cleaner pool at a hotel but be warned that the water is quite cold for an indoor pool. The only negative thing about the hotel is that my wife had to kill a couple of bugs in the room. If I ever travel through the area again, I will defintely stay at this hotel again.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saturndriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Jackson, Texas
2 reviews
Reviewed August 12, 2009

Everything was great. Rooms clean, staff friendly, pool clean, wireless internet problem free, breakfast hot! The hotel was VERY nice. Yummy restaurants right next door and a large fitness center too if I remember right. On the freeway but noise was never a problem, even sirens barely heard. We will be coming back for our yearly stay.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bfig4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 9, 2009

We were pleasantly surprised by how friendly the staff was at this HIE location. We checked in around 11pm, and Buddy was very friendly in getting us checked in. Our room was clean, very comfortable, and breakfast was free in the morning and lasted until 10am. We had a tough time finding a place to park our 30 foot truck, but the hotel staff was friendly in helping us find a place to park it on property. We highly recommend this HIE location!

  • Stayed August 2009, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank OurOwnAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
9401mom
2 reviews
Reviewed July 24, 2009

I cannot say enough good things about this hotel! It was brand spanking new and the room looked like a 4 star hotel, easily! Everything was top-notch with plenty of extras! It was sparkly clean also. The kids loved that the indoor pool was open 24 hours! For the money, I think we got a fantastic deal and everyone was very nice. Oh yes, the biscuits and sausage gravy were yummy!!!! Thanks for everything. We will be back!

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 9401mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Fort Worth I-35 Western Center

Property: Holiday Inn Express Fort Worth I-35 Western Center
Address: 6351 North Fwy, Fort Worth, TX 76131-1305
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Fort Worth
#36 Business Hotel in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Fort Worth I-35 Western Center 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
New Fort Worth hotel in Fossil Creek boasts premium amenities! Enjoy comfort at the new Holiday Inn Express Hotel & Suites Fort Worth, Texas. Our hotel in Fossil Creek provides easy access to the Dallas/Fort Worth, Alliance and Meacham airports for your transportation convenience. Families looking for quality lodging in Ft. Worth will love staying at this hotel, located off I-35W and Western Center Blvd. Our Fort Worth hotel offers close proximity to numerous local attractions, including the new 250,000 square foot Cabela's outdoor outfitter store, the famous Stockyards Station, Texas Motor Speedway and the Cultural District. Other nearby activities include the downtown Sundance Square, the Fort Worth Zoo and NRH2O Water Park. Business travelers are impressed by our comfortable accommodations in Fort Worth, TX. Situated in a suburban area of the city, we are convenient to many large companies, so you will never have to miss a meeting. Some local companies include Motorola, Lockheed Martin, Haggar Clothing, FAA and the Fort Worth Naval Air Station. In addition, we provide a business center featuring fax, copier, printer services and free high-speed Internet access. While you are lodging in Fort Worth, enjoy premium amenities, including an indoor pool and whirlpool, a 24-hour fitness center and our complimentary hot breakfast bar. Book your reservation now to enjoy our great Fort Worth hotel deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express Fort Worth i-35 Western Hotel Fort Worth
Holiday Inn Fort Worth
Fort Worth Holiday Inn

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