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“Very Disappointed!”

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Embassy Suites by Hilton Fort Worth Downtown
Ranked #10 of 113 Hotels in Fort Worth
Certificate of Excellence
texas
Level 3 Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Very Disappointed!”
Reviewed July 26, 2007

Stayed here recently on business. This is a new hotel with huge rooms and nice decor. If you are looking for the same level of service that you would find at full-service Hilton Hotels, look elsewhere. While some employees were pleasant, some did not quite know they were in the service industry. For the business traveler, would not recommend.

  • Stayed July 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank esther7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2007

I was in town for a wedding and had a great stay at the Embassy Suites, downtown Fort Worth!

Clean! Great Customer Service! Got a government rate! Centrally located to everything in the Sundance area - tons of shoppping and places to eat, literally, right across the street.

Two room suites with two queen beds, TVs in both rooms, Sectional with pull out queen. Lots of seating. Table, fridge, microwave, coffee maker. Nice hairdryer (Not the kind chained to the wall). Iron & Ironing Board, Comfy beds! Clean bathroom.
Free breakfast with cooked to order omlettes, pancakes, waffles - a full breakfast. Also at night, a free cocktail reception with snacks.

Great customer service - never a time when someone did not speak - say hello, welcome back, can I help you, etc. Also, the valet parking attendants had suggestions for food and shopping. He even told us about a free wine tasting. The Mexican restaurant he recommended was excellent!

Also, the hotel has a cafe in the lobby with Starbucks coffee and Cheesecake factory desserts.

They also have a really nice gym with free weights on the 8th floor.

Free wireless internet in the room or if you did not bring a laptop, there is a room with two Internet PCs on the 7th floor. Great to be able to check my e-mail and check in with my airline!

I've traveled extensively and this has been a wonderful place to stay.

Must see the Scholad (?spell) chocolate factory, eat at Reata or Ferre and I enjoyed the Urban Cowboy gift store!

  • Liked — Friendly customer service, location of the hotel, and clean rooms!
  • Disliked — Can't think of a thing!
  • Stayed July 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank librarynerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McKinney
Level 5 Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed June 3, 2007

The hotel is across the street from the Bass Performance Hall. Restaurants, shopping, comedy and night clubs are all within walking distance.( Very close but not in noise range).The Sundance Square area is very popular and full of visitors in the evening. You will need your car if you wish to visit the Stockyards or the Ft Worth art museums.

Parking is by valet $14 a day.The entrance is found on 5th. This is a one way street easy to miss. Allow extra time for car retrieval the closer to 11AM check out.

The suites appear larger than at other Embassy Suites I have stayed at. Beds are comfortable. The work out facility is well stocked with Precor Equipment, yoga mats, and balance balls. The pool is disappointing in size. Same could be said for the hot tub.

Complementary breakfast and managers reception were held on the 7th floor adjacent to a business center with internet access.

Location, comfort and value will have me return.

  • Liked — Comfortable room and size
  • Disliked — pool size
  • Stayed June 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank 2draw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 4 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 4, 2007

I originally had reservations at the Courtyard next door to this hotel, but when I saw the Embassy was now open I canceled my reservation at the Courtyard. The hotel is beautiful and the service blew me away. The thing that most appealed to me was the fitness center on the 8th floor - it was much larger than your standard hotel fitness center. I didn't use them, but the wood floor and yoga props were a nice touch. I'll definitely be back.

  • Liked — Fitness Center, Location (across from Bass Hall)
  • Stayed May 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Joygerm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Fort Worth Downtown

Property: Embassy Suites by Hilton Fort Worth Downtown
Address: 600 Commerce St, Fort Worth, TX 76102-5441
Phone Number:
Location: United States > Texas > Fort Worth > Downtown Fort Worth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Fort Worth
#3 Romantic Hotel in Fort Worth
#10 Family Hotel in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Fort Worth Downtown 3.5*
Number of rooms: 156
Official Description (provided by the hotel):
The Embassy Suites Fort Worth - Downtown hotel, located in vibrant Sundance Square Plaza, is the only all-suite hotel in the area. Located in the heart of Fort Worth, this modern and comfortable hotel offers 156 stylish, two-room suites and a variety of business and leisure facilities. Start the day with a complimentary cooked-to-order breakfast and return home to the Manager's Reception*, serving cocktails and hors d'oeuvres each evening. Enjoy complimentary WiFi and high-speed wired internet access throughout this Fort Worth hotel. Business guests stay productive in the fully equipped BusinessLink™ business center, equipped with fax and photocopying services. Host a meeting or event in modern meeting rooms, with staff on hand to assist with coordination and planning. Enjoy an invigorating workout in the fitness room, or cool off with a swim in the pool. Multi-lingual staff, evening room service and a round-the-clock Concierge desk help ensure a smooth, effortless stay. Feel at home at Embassy Suites Fort Worth - we're committed to you. ... more   less 
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Also Known As:
Embassy Suites Fort Worth Downtown Hotel Fort Worth
Fort Worth Embassy Suites

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