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“Great staff, made us feel really welcomed” 4 of 5 bubbles
Review of Embassy Suites by Hilton Fort Worth Downtown

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Embassy Suites by Hilton Fort Worth Downtown
Ranked #8 of 108 Hotels in Fort Worth
Certificate of Excellence
Montreal
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Great staff, made us feel really welcomed”
4 of 5 bubbles Reviewed November 14, 2012

I stayed at this hotel for 4 nights in early September. Our suite was comfortable, quiet and clean. The staff was really nice and everyone from the check-in staff to the doorman really made us feel welcomed and they really seem to care about us having a great stay. They were all smiling, helpfull, gave us tips about the restaurants in the area. They all appeared to enjoy working at this place. The gym was clean, but some of the machines needed maintenance. The pool was indoors and was crowded with kids, so we didn't go. We enjoyed the outdoor patio at night for drinks before going out to dinner. I most certainly go there again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steffie22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,216 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
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English first
Nanaimo, Canada
1 review
5 of 5 bubbles Reviewed November 11, 2012

All staff were polite, friendly and eager to assist
room service requests were delived immediately
Managers reception staff Tori and Ryan were great.
Hotel was very close to Convention Centre.
Check in was efficient and smooth, Ashlyn was excellent

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Margaret L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy V, Manager at Embassy Suites by Hilton Fort Worth Downtown, responded to this review, November 17, 2012
Thank you so much for taking the time to review our hotel. We are certainly glad you enjoyed your stay in Fort Worth. I’m glad you took advantage of our manager's reception and were able to meet several memers of our staff. We hope you come stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 11, 2012

Great place to stay. Staff were great at assisting at any time. They helped with finding places to go & places to eat.
Rooms were very clean, although we had a few problems with getting the right number of towels for the number of guests in the room every day.
Food was great with lots of variety in the morning.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Betty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Texas
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed November 8, 2012

This hotel is in the heart of downtown. It's convenient, has an excellent staff and is a lot of fun.

The cook-to-order breakfast was great as was the evening managers reception (free happy hour!). The rooms are a little dated, but are well maintained and clean.

Downtown Ft. Worth in general is a great place - staying at a hotel in the thick of it all is a great bonus, especially when the staff is so friendly and helpful.

  • Stayed March 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BethC716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 6, 2012

Very nice hotel, perfect location! Within walking distance to everything. Large rooms for a downtown hotel. Staff was very friendly. Def visit the managers special in the evening. Great appetizers and drinks....all free! Will be staying here again!

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JenniqU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy V, Manager at Embassy Suites by Hilton Fort Worth Downtown, responded to this review, November 17, 2012
Thank you for the great recommendation for the hotel. We know that there are many choices when traveling to Forth Worth and we appreciate you staying with us. Come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deer Park, Texas
2 reviews
5 of 5 bubbles Reviewed November 5, 2012

I booked during the Refreshing Conference 11-2-12 to 11-4-12. I first of all would like to start with booking. A young lady by the name of Ashlyn Jones was the epitome of customer service. From the time when I got on the phone with her until the time I got off she maximized what true loving customer service is. I was gonna call around but because of Ashlyn Jones I booked right away. My entire experience there was not 4star but 5star. For some of the other reviews, mistakes happen but as long as they rectify them give them a break. Even the valet parking was superb even though it was curbside service. Everyone is so friendly speaking and smiling and waiting from behind the desk to serve you. My next conference there I will not look around but book at the Embassy Suite Hotel Downtown.

Room Tip: Choose any one that fits your purpose. I am sure that all are outstanding!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beverly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy V, Manager at Embassy Suites by Hilton Fort Worth Downtown, responded to this review, November 17, 2012
Our team of caring associates are dedicated to providing you with the highest levels of service and flawless accommodations. We are thrilled to hear you enjoyed your time at the Embassy Suites Fort Worth, and hope you come back and visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

You cannot beat the service, from the minute you walk in the door. The rooms are very modern (some Embassy Suites are getting dated) and the happy hour is nice with lots of snacks. The breakfast was excellent and plentiful and the staff was just fantastic. The rooms were very clean as well.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Geoffadamc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Fort Worth Downtown

Property: Embassy Suites by Hilton Fort Worth Downtown
Address: 600 Commerce St, Fort Worth, TX 76102-5441
Phone Number:
Location: United States > Texas > Fort Worth > Downtown Fort Worth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Fort Worth
#3 Romantic Hotel in Fort Worth
#10 Family Hotel in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Fort Worth Downtown 3.5*
Number of rooms: 156
Official Description (provided by the hotel):
The Embassy Suites Fort Worth - Downtown hotel, located in vibrant Sundance Square Plaza, is the only all-suite hotel in the area. Located in the heart of Fort Worth, this modern and comfortable hotel offers 156 stylish, two-room suites and a variety of business and leisure facilities. Start the day with a complimentary cooked-to-order breakfast and return home to the Manager's Reception*, serving cocktails and hors d'oeuvres each evening. Enjoy complimentary WiFi and high-speed wired internet access throughout this Fort Worth hotel. Business guests stay productive in the fully equipped BusinessLink™ business center, equipped with fax and photocopying services. Host a meeting or event in modern meeting rooms, with staff on hand to assist with coordination and planning. Enjoy an invigorating workout in the fitness room, or cool off with a swim in the pool. Multi-lingual staff, evening room service and a round-the-clock Concierge desk help ensure a smooth, effortless stay. Feel at home at Embassy Suites Fort Worth - we're committed to you. ... more   less 
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Also Known As:
Embassy Suites Fort Worth Downtown Hotel Fort Worth
Fort Worth Embassy Suites

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