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All reviewsfree shuttleshuttle servicepancake machinehi expresswithin a mile radiussundance squaretrain stationmicrowave and fridgehotel shuttlebreakfast areawater pressurewould stay here againnice staybooked this hotelshower headcomfortable hotelhotel staff
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Reviewed March 10, 2012

Have used this one a few time. Last time not so great the hot tub and pool were really dirty and the crowd was really noisy. In the past this hotel has worked out great for just two of us but for 4 the room was very cramped. Does have a shuttle, that helps alot when we ride the train. The staff is usually very friendly.

Room Tip: Rooms by elevator noisy when the bars close.
  • Stayed: March 2012, traveled with family
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Thank LuvstravelX2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth Downtown, responded to this reviewResponded March 30, 2012

LuvstravelX2,

Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Ben J
IHG Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2012

I've stayed at this hotel a few times for work and it is a decent place to stay. I use Holiday Inn Express a lot when traveling because the quality across the brand is pretty standard - beds are ok, service is usually pretty good, and a lot of them have free cookies...

Room Tip: If you're a non-smoker, try not to stay on the third floor. It's a combination smoking and non-smoking floor and the ventilation blew smoke right into the bathroom.
  • Stayed: March 2012, traveled on business
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Thank Whyskey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2012

Don't let the fact that this hotel has only 2 1/2 stars fool you. It was a wonderful experience. The hotel is clean, comfortable, attractive, accessible, and the staff was absolutely stellar. We were staying at the hotel while visiting my sister at a nearby hospital. When we arrived at our room after a tiring day we found a basket of drinks and snacks with a personalized note from the staff in our room. The free shuttle (within a three mile radius) was always available, and the drivers were friendly and helpful. I highly recommend it to someone wishing to stay in the downtown area.

  • Stayed: February 2012, traveled with friends
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2  Thank wyoming_pamela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2012

We had a wonderful experience here! Our daughter was in the NICU at nearby Cook Children's Medical Center, so we ended up "living" here for 2+ weeks. We could not have been happier. The room was always clean, the breakfast was great, and the staff was incredible...they truly made our lives easier in so many ways! I would highly recommend staying here!

  • Stayed: January 2012, traveled with family
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1  Thank Molli B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2012

We had no problem with this place. Nice staff, good clean facilities. Good breakfast. Nice Shuttle personnel. Just a nice pleasant stay.

  • Stayed: February 2012, traveled with friends
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1  Thank Pam t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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