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“I will come back next year.” 5 of 5 bubbles
Review of BEST WESTERN Fort Worth Inn & Suites

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BEST WESTERN Fort Worth Inn & Suites
Ranked #15 of 110 Hotels in Fort Worth
Certificate of Excellence
Fairfield, Texas
1 review
“I will come back next year.”
5 of 5 bubbles Reviewed January 31, 2011

I love staying at this hotel because of the service I recieve when I am on business. It is clean and custumer service is fantastic.

  • Stayed January 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bcfuentes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemantica, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, February 2, 2011
Dear Guest Bcfuentes
Fairfield, Texas

Regards from Hemant Pandya (GM) And All Staff members

We feel like we have been rewarded the best honor in the world- when we hear good words like yours.

Thanks for choosing us and your time in posting your review about us.

Your feedback on our performance are very positive, generous, encouraging. And shall be passed on to all my team members.

We appreciate your patronage and I would like to greet you in person during your next stay with us. Please, ask for me once you are here.

Again, thanks for sparing time and have a very blessed future.

Best Western’s best team members.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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688 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Dallas, Texas
1 review
2 of 5 bubbles Reviewed January 30, 2011

I have stayed in many hotels over the past twenty five years. I am no novice. I contracted a block of rooms for a reduced rate. Upon each reservation hotel added an additional charge per person over two people in room. Hotel begrudgingly honored the block rate after fighting for the promised rate. Manager had an attitude after that. Checkin took an unusually and unnecessarily long time and one of our party did not want them to swip her driver's license because she had already experienced Identification theft and they told her to go to another hotel. The hotel was very nice and the rooms were clean, but I would never stay there again. I have never felt so uncomfortable at a hotel in my life!

  • Stayed January 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank zooska7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemantica, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, February 3, 2011
Dear Zooska7
Dallas, Texas

Thanks for the better words for our cleanliness and our property. We believe in our integrity and we take pride in our services.

****About the ugly hospitality remarks:

I must explain my side to all our good guests, rewards members, repeat and loyal guests, honest guests to know the fact:

You had our contract in writing: “That the rates would be for only two guests per room; no smoking, no pets, timely check-out, valid government issued ID, valid credit card, etc…are required at check-in...And all other terms.”
This contract was totally ignored by you.

Instead, all members of your group had four to five guests per room. It was like a loose crowd. The young man at front desk was shocked by your crowd and heavy arguments. It was chaos.

If it was two guests as per contract, if you had presented proper ID, proper credit cards, it would take only three to four minutes to check-in a room. But, it was big crowd versus one young man. Every one wanted to talk and argue.

On top of all, next day, you checked out from one of the rooms. You cancelled remaining nights of that room- causing us loss of revenue.

All occupants of that room were spread over in the remaining rooms with other members. Why? Just to save money.

Anyway, just enjoy the saved money which we were deprived of (about $ 600.00)

But, always remember, this money was source of bread and butter for our hard working housekeeping staff, front desk staff and maintenance staff.

We will definitely welcome you- if you honor the contract, present valid ID and credit card, have exact guests as per contract.

Meantime, we wish you all wonderful and blessed future.

Hemant Pandya and Staff members.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brenham, Texas
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 26, 2011

The beds were comfortable. Very clean rooms and friendly/pleasant staff.

  • Stayed January 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gertmom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemantica, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, February 2, 2011
Dear Gertmom2
Brenham, Texas

Regards from Hemant Pandya (GM) And All Staff members

Many happy guests like yours- encourages us to give better and better services each time you are here.

Thanks for your generous words. We hope to see you soon.

Again, thanks for sparing time and have a very blessed future.

Best Western’s best team members.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
2 reviews
5 of 5 bubbles Reviewed January 19, 2011

The people are very accomodating. Great Manager and Assistant Manager. They make sure all of your needs are met.

  • Stayed January 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BuddyBBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemantica, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, January 24, 2011
Dear BuddyBBoy of Texas,

Regards from Hemant Pandya (GM) And All Staff members

Thanks for choosing us while you had many choices. And so,
Thanks for your time to post your review.
We do appriciate your good words.
Your feedback on our performance are very encouraging. And shall be passed on to all my team members.
We appreciate your patronage and I would like to greet you in person during your next stay with us.
Again, thanks for sparing time and have a very blessed future.

Best Western’s best team members.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
2 reviews
4 of 5 bubbles Reviewed January 4, 2011

At check-in Judy was just great and managed to give us a suite at a room price. At check-out the next morning, the manager was also terrific - so up-beat and friendly.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrsR1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemantica, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, January 10, 2011
Dear MrsR1985 of Oklahoma City, Oklahoma

Regards from Hemant Pandya (GM) And All Staff members

Thanks for choosing us while you had many choices. And so, Let me start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites.

It was our plrasure to serve rewarding- with compliments- guests like you.Your comments and feedback on our performance are very positive, generous, encouraging. And shall be passed on to all my team members.

We appreciate your patronage and I would like to greet you in person during your next stay with us. Please, ask for me once you are here.

Again, thanks for sparing time and have a very blessed future.

Best Western’s best team members.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coleman, Texas
1 review
5 of 5 bubbles Reviewed December 21, 2010

the location was convieniant,the service was great,the room was clean, we really enjoyed our stay and will stay at this location again,and will also recomend to others!!!!

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rfsanchez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemantica, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, January 3, 2011
Dear Rfsanchez; of Coleman, Texas

Thanks for your valuable time and positive compliments. We do need encouraging words to keep our standard of service consistantly high.

My staff and all here, are wishing you and your family- a wonderful happy and blessed new year and life ahead.

Thanks again and god bless you.

Hemant Pandya and team with all the regards and best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 9, 2010

My wife and I returned to this hotel on 19th November 2010 after having stayed here in August of same year.
The reason for returning apart from visiting friends for Thanksgiving was that our stay in August had been pleasureable to say the least.
From the Management down to the room maids I could not praise their friendliness and helpfulness enough.Nothing was too much trouble, advice was given when asked about the surrounding area,the room(we stayed in 106) was spacious, clean and altogether a pleasure to stay in(Can't say that of too many hotels)
Breakfast was plentifull, with a good choice of food, juice, coffee etc.
Facilities in and around the hotel were good and travelling around was easy Highway 820N gave us good access in all directions.The pool whilst not the largest was more than adequate to take a dip in and keep cool.
All in all I would recommend this hotel without hesitation to my fellow visitors from the UK.
Well done all of you.
j

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnB1909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hemantica, Owner at BEST WESTERN Fort Worth Inn & Suites, responded to this review, December 12, 2010
Dear JohnB1909 of Sheffield, United Kingdom

Regards from Hemant Pandya (GM) And All Staff members

Thanks for choosing us while you had many choices. And so, Let me start by thanking you for your time in posting your review regarding our Property- Best Western Fort Worth Inn & Suites.

We all are glad that you felt like home and as if you are with your family. We do make errors, we do have issues--BUT, we are blessed always to satisfy our guests.

We are looking forward for all UK to be our guests.

We appreciate your patronage and I would make sure that You and all other guests receives same consistent hospitality services.

Again, thanks for sparing time and have a very blessed future.

Best Western’s best team members.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Fort Worth Inn & Suites

Property: BEST WESTERN Fort Worth Inn & Suites
Address: 201 W Loop 820 N # 4, Fort Worth, TX 76108-2034
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Fort Worth
#4 Romantic Hotel in Fort Worth
#11 Business Hotel in Fort Worth
#11 Family Hotel in Fort Worth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Fort Worth Inn & Suites 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Welcome to BEST WESTERN Fort Worth Inn & Suites! Discover this great hotel in Fort Worth, Texas offering free breakfast and high speed Internet! The BEST WESTERN Fort Worth Inn & Suites (Situated just minutes from all major freeways, downtown Forth Worth) is the ideal lodging when looking for comfort and value. We are just 3 miles from the NAS Joint Reserve Base and Lockheed Martin. We are only 7 miles from the entertainment district, Richie Brothers Auction House and Stockyards Station. The hotel is 100% non-smoking, No Pets allowed and features spacious rooms furnished with refrigerator, microwave, high-speed Internet access and cable satellite television. The BEST WESTERN Fort Worth Inn & Suites also offers deluxe business rooms with an oversized desk area and other amenities catered to corporate travelers. A delicious complimentary continental breakfast includes fresh hot waffles, biscuits, sausage gravy, fruits, cereals, milk, juices, muffins, danishes, cinnamon rolls, etc..is offered daily. Additional amenities include a business center, seasonal outdoor swimming pool, convenient fitness center, guest laundry, meeting facilities and many business services. Get the most out of travel, select one of the best options for hotels in Fort Worth, the BEST WESTERN Fort Worth Inn & Suites! ... more   less 
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Also Known As:
Best Western Fort Worth Hotel Fort Worth
Best Western Fort Worth Inn And Suites
Fort Worth Best Western

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