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“Very good hotel near Alliance Airport”

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Hilton Garden Inn Fort Worth Alliance Airport
Ranked #36 of 110 Hotels in Fort Worth
Certificate of Excellence
Coram, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good hotel near Alliance Airport”
4 of 5 bubbles Reviewed September 2, 2013

Hotel is clean, comfortable rooms, very convenient to AFW. The breakfast should be free like the other hotels in the area. Food is good, I have stayed there about six times. Bar and staff are friendly. Dinner quality is acceptable.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Manager at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review, September 5, 2013
Thank you so much for taking the time to write a review for us! We really do appreciate it and and are so happy to hear you enjoy your time with us! We look forward to seeing you again.

Leah Howatt
Guest Experience Manager
Hilton Garden Inn, Alliance Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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315 reviews from our community

Traveler rating
    135
    89
    51
    25
    15
See reviews for
70
40
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162
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Saint Louis, United States
Level Contributor
66 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed August 31, 2013

this hotel is located north of Fort Worth right by the Texas Motor Speedway and a short drive to downtown Fort Worth. The hotel was clean and the service was excellent. Had a room away from the elevators and it was very quiet. Restaurants and shopping is just 1 or 2 exits away so that is very convenient also.

Room Tip: Away from the elevators and on the upper floors are the quietest.
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Manager at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review, September 5, 2013
Thank you so much for writing us such a wonderful review! We are so happy to hear that our housekeeping staff made your stay nice and clean. That department works so hard for us! We hope to see you again soon!

Leah Howatt
Guest Experience Manager
Hilton Garden Inn, Alliance Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abilene, Texas
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed August 29, 2013

Food in the restaurant was delicious, front desk staff was quick and attentive, hotel was very clean including all public areas, great oversized pool deck, awesome interactive guide on the tv for an at-home viewing experience...great hotel!

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kodie83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Manager at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review, September 5, 2013
Wow! Thank you so much for writing such a great review for us! I am so happy to hear that you enjoy our hotel. We hope to see you again in the near future!

Leah Howatt
Guest Experience Manager
Hilton Garden Inn, Alliance Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed August 14, 2013

When we arrived, the first thing we noticed was how nice the hotel looked on the outside. The front desk staff was attentive and we were looking forward to our stay. Then we got to the room. Our room was on the first floor, which was fine, however, both of the beds duvet covers had stains on them and the floors were dirty ~ Cookie pieces an other crumbs. Our daughter opened some of the dresser drawers and found dirty clothes in them. It was obvious this room was not properly cleaned. We spoke to the front desk staff and they offered to change the duvet covers, but we wanted another, cleaner room. They did change our room and also gave us dinner on the house. We used the pool and work out room at the hotel ~ the pool was very nice, never crowded ~ the work out room was small, but nice, however, they were always out of water and towels. The breakfast was a typical Garden Inn breakfast and very nice, but it was under staffed. We stayed 3 nights and each morning, there was one person working the floor and she was trying as hard as she could, but she could not keep up. I wish I could remember her name, because she was great! This hotel is definately under staffed, but the employees they have try very hard. I think with some more employees this hotel could be a gem!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stanbrown810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Manager at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review, August 27, 2013
I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and an unacceptable guest room is not the standard at our hotel. I am pleased that we were able to accommodate you with another room that was up to standard. My sincerest apologies for the issue. I hope you consider staying with us again. We’d love to have you as our guest the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silver Spring, Maryland
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 9, 2013 via mobile

I've been staying at this Hilton about every other week since it opened. Always get the room I want, clean comfortable, efficient.
Joe and chase at the bar are outstanding and Morgan is really good.

Rhonda at the front desk always greets me and asks if I need anything.

It is a great value and service is best

Stayed August 2013, traveled on business
Helpful?
Thank DonPlatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Manager at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review, August 27, 2013
Thank you for sharing these wonderful comments with TripAdvisor! We are so happy that we are able to be your home away from home. We hope to see you here again in the near future!
Thank You,

Leah Howatt, Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, United States
1 review
3 of 5 bubbles Reviewed August 3, 2013

Room was clean in general, but there was a bit of debris in the corners. The A/C unit was not functioning to full capacity when I arrived, but the staff took care of replacing it that afternoon for me. The room was quiet. There was a wide selection of television channels on the HD TV in the room. But there was no remote control in the room when I arrived and I had to call the front desk to bring one to me.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mitch J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Manager at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review, September 5, 2013
Thank you so much for taking the time to write us a review. I am sorry to hear you had a few bumps along the way but I'm glad we were able to resolve them for you. Please feel free to contact me at any time if you need anything.

Leah Howatt
Guest Experience Manager
Hilton Garden Inn, Alliance Airport
leah.r.howatt@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sherman, United States
1 review
5 of 5 bubbles Reviewed July 30, 2013

Nice hotel with staff that cares about your stay. Very clean, comfortable, a place that feels like home away from home. If you need anything the staff is on top of your request. Menu choices are decent and the breakfast is first class. The evenings spent at the bar are worth the price of the drinks.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah H, Manager at Hilton Garden Inn Fort Worth Alliance Airport, responded to this review, September 5, 2013
'Home away from home' is like music to my ears in a review! Thank you so much for your kind words and for choosing our hotel. I hope we see you very soon!

Leah Howatt
Guest Experience Manager
Hilton Garden Inn, Alliance Airport
leah.r.howatt@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Fort Worth Alliance Airport

Property: Hilton Garden Inn Fort Worth Alliance Airport
Address: 2600 Westport Pkwy, Fort Worth, TX 76177
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #36 of 110 Hotels in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Fort Worth Alliance Airport 3*
Number of rooms: 127
Official Description (provided by the hotel):
The Hilton Garden Inn Fort Worth Alliance Airport hotel is located just one mile from Fort Worth Alliance Airport, minutes from downtown Fort Worth, and just 30 minutes from DFW International Airport. Enjoy complimentary high-speed internet. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Host a meeting in 2,475 sq. ft. of flexible space and use the complimentary 24-hour business center. Enjoy the outdoor pool and hot tub, or work out in the fitness center. ... more   less 
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