We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“All Good EXCEPT lack of running water and computer”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hampton Inn Fort Worth Southwest Cityview
Ranked #9 of 110 Hotels in Fort Worth
Certificate of Excellence
Grand Marais, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“All Good EXCEPT lack of running water and computer”
4 of 5 bubbles Reviewed June 14, 2014

The hotel was very clean, but old. Breakfast was good. We experienced a lack of running water overnight that lasted until almost 7 a.m. Staff just informed us that we were to have running water by 6 a.m. No attempt to find us running water elsewhere or reduce cost or give amenity for trouble. Also, computer was down in lobby so I couldn't use printer, but staff allowed me to use hotel's computer and printer. Staff were nice, but just didn't come through well when water was off due to place next door doing installations.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Carleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

372 reviews from our community

Traveler rating
    221
    107
    33
    7
    4
See reviews for
161
62
24
92
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Highland Haven, TX, United States
1 review
5 of 5 bubbles Reviewed June 11, 2014

Great location, price, and value. Traveled with grand daughters, all of enjoyed the stay very much. The kids really enjoyed the indoor pool, and the breakfast. If they enjoyed it, so did we, Will stay again if in Fort Worth

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Herbert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bastrop, Texas
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 11, 2014

One of the best hotel experiences we ever had. Staff was very friendly & helpful. Room was clean and comfortable, and smelled good. Complimentary breakfast was excellent. We have already recommended this Hampton Inn to friends who travel..

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, United States
1 review
5 of 5 bubbles Reviewed June 9, 2014

This hotel is amazing ! i love it the staff is wonderful and very nice!!! Brandi the GM is a great manager and she has taught her staff very well! outstanding customer service ! great beds and breakfast!!!!!!!!

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Clara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh
1 review
5 of 5 bubbles Reviewed June 5, 2014

Absolutely AMAZING!!! Everything was great and top notch. No Complaints whatsoever!!! The beds were heaven and the breakfast was wonderful and fresh. Everyone was kind, courteous, and happy to be there.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Galveston Island, Texas
Level Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed May 30, 2014

I stayed here while visiting family who live west of Fort Worth. The hotel is located about a half mile east of the Bryant Irvin exit on I-20. There are many shops, restaurants and a large shopping mall in the immediate vicinity. The hotel guests that weekend seemed to be primarily there for a major golf tournament in Fort Worth. During the week it is mostly business oriented guests. The workout area equipment is clean and in good working condition. The rooms are clean and the hotel staff very friendly. The free breakfast is very good. Access to downtown Fort Worth is easy via the extensive highway network that is in the Dallas/Fort Worth metroplex area. Getting to Dallas is not that difficult, as long as there are no traffic problems. Football and baseball stadiums and Six Flags Texas in Arlington are easy to get to and this hotel is probably a lot cheaper than those in the Arlington area.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waco, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed May 17, 2014

While my son (7) & daughter (7months) are in the pool with my husband and myself a group of boys from a sports team comes in. They started throwing things slaming noodles into the walls and water etc. They hit my son with a ball (seemed to be in accident and my son was ok) so I let it go. Then one of them put on my shoes and my husband had to ask them to take them off, right after that again they hit my son with a ball and begin to laugh. We get out and try to find our things that have "walked" off from our table and find that someone has smashed gum into my shoe. I take my shoe to the front desk and ask that the team leader be contacted. Hannah tries to call but Jennifer stops her and tells her to clock out and that I will just have to get over it. I am only about a foot away from this conversation. Then Jennifer looks at me and asked why was I standing there she can not do anything. I will be contacting her manager and will NEVER stay here again. The gum was not the hotels fault but Jennifer's attitude and lack of willingness to help was over the top.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank j1708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Hampton Inn Fort Worth Southwest Cityview, responded to this review, May 20, 2014
Dear J1708,
Thank you for your review of the Hampton Inn Fort Worth Southwest I-20. Please accept my sincerest apologies that your stay with us was not satisfactory. We strive to provide every guest with an exceptional stay and when that doesn't happen we work to make it right. I have already addressed your concerns with my front desk staff to ensure a similar situation never happens again. Once again, I'm very sorry that your stay was not exceptional and hope that you will offer us another opportunity to earn your business on your next trip to Fort Worth.

Sincerely,
Brandi R.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Fort Worth hotels
1.0 mi away
Homewood Suites Fort Worth West at Cityview
0.6 mi away
Hyatt Place Fort Worth Cityview
4.2 mi away
Hampton Inn & Suites Fort Worth-West/I-30
Show Prices
Show Prices
Show Prices
4.8 mi away
Homewood Suites by Hilton Fort Worth - Medical Center
4.7 mi away
Hilton Garden Inn Fort Worth Medical Center
7.2 mi away
BEST WESTERN Fort Worth Inn & Suites
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Fort Worth Southwest Cityview? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Fort Worth Southwest Cityview

Property: Hampton Inn Fort Worth Southwest Cityview
Address: 4799 SW Loop 820, Fort Worth, TX 76132-1301
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Fort Worth
#6 Family Hotel in Fort Worth
#10 Business Hotel in Fort Worth
#19 Romantic Hotel in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Fort Worth Southwest Cityview 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Located just off I-20, the Hampton Inn Ft. Worth - Southwest I-20 hotel is only minutes away from Sundance Square, Hulen Mall, and the Fort Worth Zoo. Start your day with a free hot breakfast featuring our famous waffles every morning or grab Hampton's On the Run Breakfast Bags™ (Mon-Fri). Enjoy free high-speed internet access in every room, get caught up on work in our 24-hour business center or keep up your workouts in our fitness center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Orbitz, Travelocity, Cancelon, Priceline, HotelsforEveryone, TripOnline SA, HotelQuickly and getaroom.com so you can book your Hampton Inn Fort Worth Southwest Cityview reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Ft. Worth - Southwest i-20 Hotel Fort Worth
Hampton Inn Fort Worth
Fort Worth Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing