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“loud trains nearby”

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Extended Stay America - Fort Worth - Medical Center
Kuala Lumpur
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“loud trains nearby”
Reviewed December 20, 2012

I and a friend stayed in 2 rooms there recently. I found it to be as the other reviewers described, both the good and bad. The one caveat I have to add is that there's a railyard close by. We were both kept awake most of the night by train horns. Really loud; I carry earplugs when I travel and that didn't help.

Although my experience was only one night, I would imagine the train noise is always an issue. for all the hotels in the area. I'm surprised no one else has mentioned it.

Overall, the hotel itself is fine if you keep your expectations low.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MRBBKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bbrauss, Manager at Extended Stay America - Fort Worth - Medical Center, responded to this review, December 31, 2012
Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am.

I am eager to respond to your issue. Please know that we strive to provide our guests with a relaxing home away from home experience. We do have systems in place to ensure that outside noise doesn't interfere with a guest's stay. Additionally, our hotels are constructed in such a way as to mitigate the noise from outside disturbances. In the event that you are disturbed by an outside event while in your room, a call to the front desk usually ensures a rapid resolution. In your case, we recognize that we failed to operate according to our standard practices, which caused the disturbance to last longer that it should have.

Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
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English first
Modesto, California
1 review
Reviewed May 31, 2012

It was nice and cozy!!! Staff was incredible!!! This hotel surely made me feel right at home.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Extended Stay America - Fort Worth - Medical Center, responded to this review, July 16, 2012
Thank you so very much for your glowing review of Homestead Fort Worth - Medical Center. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blue Ridge, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 27, 2012

The beds are hard as a rock!!! I have never slept on a harder bed EVER. We originally booked a 2 night stay there and they immediately charged my credit card for both nights. When we checked out the next morning after not being able to sleep a wink the first night, they were unable to refund our money back right then for the second night, we are now having to wait 3-5 days for the refund. They didn't hesitate to get the money, but sure take their time giving it back!!!

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paula B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Fort Worth - Medical Center, responded to this review, March 5, 2012
I recently received a copy of your review of the Homestead Fort Worth - Medical Center. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

Given how hard we work to provide our guests with outstanding accommodations, I was troubled to read your remarks about the bed in your suite. Please know how important your comfort is to us. We have chosen bedding that we think best fits our customers' needs, and we continue to look for new ways to satisfy everyone's sleeping preferences.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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Austin, TX
Level 5 Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 7, 2012

The room was clean, comfortable, adequately equipped for 2 persons. Location is very convenient, 5 minutes's drive to the cultural district. One can hear the distant toot of trains passing, but in a rather charming, unobtrusive way.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jpc36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 17, 2011

The location was perfect for downtown, Stock Show, or TCU related activities. This hotel is just south of I30 on University Drive. I stay here every year, if I can get a room, during the Stock Show, sometimes several times during the show. The room was clean, and had all the amenities I needed for an extended stay hotel. The staff was very generous and helpful from the beginning. They helped me with the WiFi, which worked very well the entire stay. When I called the last morning to see if I could check out 2 hours late, they checked their incoming lists and then allowed me to check out late without even a charge. I loved their friendly, accomodating manner of the front desk and the housekeeping staff. I will definitely be back again. I have never had a bad stay at this hotel. The price is also right.

  • Stayed January 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank mdsmelser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 18, 2010

I made my reservation 1 month in advace. Arrived to find out that our non-smoking double room was given to someone else. We were given 2 single SMOKING rooms instead. We had to refuse 1 room because it hadn't been cleaned, unmade bed, cigarette butts all over, etc. Disgusting!!!! The replacement room was also dirty with old food in the refrigerator and dirty dishes in the sink. I desperately tried to find a new hotel but all the hotels were sold out. I was told by desk staff that I could take it or get nothing. Left for outtings the next morning with request to hotel staff to clean dirty room. Returned to find all personal property had been taken. I immediately check out! DON'T STAY AT THIS PROPERTY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thur3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferndale, California
1 review
Reviewed August 23, 2010

we went to a horse event at the will rogers coliseum and found this hotel to be the most reasonable and to have the most amenities that we needed i.e. refridgerator, laundry facilities, helpful staff and close to our event.

  • Stayed August 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peggymfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Fort Worth - Medical Center

Property: Extended Stay America - Fort Worth - Medical Center
Address: 1601 River Run, Fort Worth, TX 76107-6509 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Specialty Lodging in Fort Worth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Fort Worth - Medical Center 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Homestead Studio Hotel Fort Worth
Homestead Fort Worth
Homestead Suites Fort Worth
Fort Worth Homestead Suites

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