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“Not as advertised.” 3 of 5 bubbles
Review of Courtyard Fort Worth West at Cityview

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Courtyard Fort Worth West at Cityview
Ranked #43 of 110 Hotels in Fort Worth
Certificate of Excellence
Midland, Texas
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Not as advertised.”
3 of 5 bubbles Reviewed July 4, 2013

Although well appointed and nicely decorated, the facility was not as advertised on the Internet. The pictures indicated a large leisure area with a nice putting green. It was enough for me to change plans to and stay here. Turns out to be a very small recreation area with not much to offer. TV outside was interesting but not very practical. Although the service was friendly! It took a half an hour to check in. Bistro was nice and the service friendly. For the price in the area, I wish I would have stayed with my original plan....Hyatt Place or Holiday Inn Express.

  • Stayed June 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, July 8, 2013
Thank you for your response about the hotel. I'm sorry we weren't able to live up to your expectations. We never want a guest to leave thinking they should have stayed elsewhere. Of the things I can fix, I will definitely get with our front desk staff to help speed up check-in times.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
    53
    42
    10
    5
    4
See reviews for
36
17
7
40
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Katy, Texas
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed July 3, 2013

Stayed here for business and overall was satisfied. Room was clean, bed was comfortable, free breakfast was good (included in corporate rate), and staff was friendly. The location is great because you can exit the freeway from the East and cut through the Academy parking lot avoiding Bryant Irvin Road completely.

The main issue I had was the person in the room next to me must have been deaf because their television was on until 2AM and kept me from sleeping well the first couple of nights. Switched rooms and found out that the second room I got directly above the front entrance was about 5 feet longer than the first one. The pictures I attached are from the second room-in the first room the sofabed and chair were crammed right next to each other which illustrates the size difference. The portion of the building above the entrance sticks out a little bit and i'm assuming that all rooms in the protruding areas are larger. Second issue with the first room is the air conditioner was next to the head area of the bed and blowing directly in my face all night while the second rooms air conditioner was located between the bed and the dresser and a lot more comfortable. Third issue is the plugs in the light fixtures next to the bed do not work with two pronged plugs they are not sized correctly or something and you have to move the nightstands to access normal plugs in the wall.

A huge plus to this hotel is they have guest passes for the Fit 4 Life gym in the shopping center next door which is an excellent facility. They do not mention these guest passes to you at checkin though and I only found out through a coworker after being there for a few days.

Room Tip: Rooms above the front entrance are at least 5 feet longer than other rooms. Front desk has guest pa...
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  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adam W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, July 8, 2013
Thank you for the response about the hotel. I will have our engineer start looking at the outlets as they should work with any standard power supply.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, Texas
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

Really nice place! Son had fun playing with the putting holes and indoor pool/hot tub. They have a putter and balls you can use. Nice outside area to hang out if you like.

Close to many eating places and shopping. From the map it looks to be off the interstate some but it is not. Just have to go around because of the one way road in front of it.

Close to the Dallas Skeet & Trap range we went to for the 4H event.

Price line gave us a great rate for 2 nights paid in advance.

Room Tip: Rooms facing the interstate can hear the road noise. We were on the 2nd floor. Other than that it wa...
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  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, June 6, 2013
Thank you for the kind words and choosing this Courtyard by Marriott. We truly value your support and we look forward to hosting your again on your next visit to Fort Worth.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
109 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed May 27, 2013

I really enjoyed my stay at the hotel. The staff was very friendly and the rooms were very comfortable. I enjoyed the breakfast. However, I was disappointed that the hotel does not give upgrades on rooms for Platinum members and they don't give breakfast for us either. Both of these things would prohibit me from staying there in the future. However, if those things are not important to someone, the place was great.

The rooms were very large and comfortable. The speed of the Internet was fast. The hotel is very convenient to the airport and to the Interstate.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MidTMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, May 29, 2013
Thank you for the response. I'm glad you enjoyed the hotel. We usually do offer upgrades to our Platinum members, but without knowing the specifics of your reservation I can't say why you didn't receive one. We are also working with Marriott to figure out a why to honor our platinum guests with a complimentary breakfast. Marriott just rolled out this option for their full-service hotels and my hope is that Courtyards will soon also get this option.

Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pearland, Texas
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 11, 2013

Pleasant experience....really impressed by the decor and location. It overlooks the highway on the northside of the hotel. Modern design and great staff. Feels like a resort even though it is part of a hotel chain. Easily accessible from the highways. Quiet location.

Room Tip: Rooms on the south side are quieter
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  • Stayed December 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank htowntravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, May 13, 2013
Thank you for your kind words and choosing to stay with Courtyard. I can't tell you how great it is to hear how much our guests enjoy the hotel. We look forward to seeing you and your wife on your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 29, 2013

This hotel never ceases to impress us.

We have stayed here once or twice a year for the past five years, and it is always clean, very well maintained, like new. It is clearly very well managed. The staff is always genuinely friendly and helpful, accommodating of any special request.

The rooms are very large and impeccably clean.

Though it's not in the most central location, being in the southwest corner of Fort Worth, we would never think of staying anywhere else in Fort Worth.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Senthilnatha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, May 1, 2013
Thank you kindly for the generously warm words about our hotel and staff. We really do strive to make each and every experience unforgetable. We understand you have many options with hotels and never want to take anyones time or patronage for granted. Thank you again and we look forward to seeing you on your next trip to Fort Worth.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed April 27, 2013 via mobile

Large, clean rooms. Comfortable beds. Pleasant courtyard patio area. Would recommend. Spent two nights here in april2013. Close to restaurants and shopping. Bar and restaurant in lobby with limited selections. Service slow as only ne person working. Try fox and hounds bar in nearby shopping center for good bar food

Stayed April 2013
Helpful?
Thank knbn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff E, General Manager at Courtyard Fort Worth West at Cityview, responded to this review, April 29, 2013
Thank you for staying with us during your visit to Fort Worth. We truly appreicate it. And thank you for pointing out that the service was a little slow at the Bistro. I will get wtih my staff to see if there are ways we can streamline and do some training energizers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Fort Worth West at Cityview

Property: Courtyard Fort Worth West at Cityview
Address: 6400 Overton Ridge Blvd., Fort Worth, TX 76132
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 110 Hotels in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Fort Worth West at Cityview 3*
Number of rooms: 104
Reservation Options:
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