I was extremely pleased with the staff, the property and the room! I needed a place to stay in this area (and it is not the BEST area in Fort Worth) and chose Americas Best value Inn because of their already very good rating. Upon early arrival I found the staff to be very friendly and allowed me to check in early. They were sympathetic to a recent back injury and put me in a ground floor room. When requested, they gladly provided me with a coffee pot and coffee.
I found the room to me immaculately clean and very "user friendly". I was not sure if I would be staying one or two nights so I had booked two. I think I had misunderstood the cancelation policy but again the hotel bent over backwards to assist me in getting the second night cancelled and a full refund!
I always felt safe there and the parking is well lighted and I had no concerns about the safety of the vehicle. The next day I had a need to use a computer so I returned to their lobby where I was once again greeted by my first name and I was welcome to use their lobby computer at no charge!
I would not even consider staying at any of the other hotels in this area after comparing rates and customer satisfaction. I have been a travel agent before and it is truly unfortunate ALL hotels don't treat "their guest" as GUESTS as these folks do :-)
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- Also Known As:
- Americas Best Value Inn Forth Worth Hotel Fort Worth