In the beginning, the staff accommodated my room requests. I've stayed here a few times over the last several years. I had a good experience until this stay. Housekeeping was terrible. I didn't feel comfortable sleeping on the pillows, walking barefoot on the carpet nor touching the table or nightstand before wiping them down. I found a nasty can wrapped in plastic with some redish brown stuff coming out of it under the bed sham on one bed. Ewww! There
were crumbs & used napkins
behind the nightstand &
plastic wrappings under the other bed sham. Housekeeping was sent immediately after I
notified the front desk, but
the housekeepers were rude & disrespectful to me. I had to direct them on what to do, as if they didn't know how to clean. I asked them to bring a rag & cleaner to wipe off the furniture. I guess the language barrier got in our way, because she came back with a cloth & bottle of cleaner, handed it to me & asked if I was checking out in the morning. I was taken aback, so I took the cleaner & did her job...cleaning my room. One more thing,the unclean pillows were left on the floor in hopes that they would see the filth & replace them with clean ones. They were left on the floor, so my child & I didn't have CLEAN pillows to sleep on. Well,I don't plan on returning!
- Official Description (provided by the hotel):
- Welcome to the Fairfield Inn & Suites Fossil Creek Hotel, your Dallas Fort Worth area hotel for your next business trip or leisurely getaway! We are conveniently located near major Dallas Fort Worth attractions and businesses at the intersection of 35W and I-820, and we offer a wide range of amenities and services for short-term and extended stay guests. Settle into one of our spacious guestrooms or suites and enjoy complimentary high-speed wireless Internet access and premium cable TV. All of our guests also enjoy a hot breakfast featuring healthy options, compliments of the hotel! ... more less
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- Also Known As:
- Fairfield Inn Fort Worth Fossil Creek Hotel Fort Worth
- Fairfield Fort Worth
- Fort Worth Fairfield Inn