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“Great hotel”

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Hilton Garden Inn Fort Worth/Fossil Creek
Ranked #30 of 115 Hotels in Fort Worth
Reviewed February 17, 2014

I chose this place because of the location to downtown Fort Worth and the Stockyards. Front desk service was great. They offered dining options outside of the hotel as well as recreational places. The lobby area was very nice and clean. Our room was perfect. If I find myself in Ft.Worth again for business or leisure I will definitely be staying here again.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph T, Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this reviewResponded March 8, 2014

Thank you for providing us with your feedback! I am glad to see that you enjoyed your stay and that we exceeded your expectations! Once again thank you for your feedback and I look forward to seeing you during your next visit to Fort Worth! Joseph Trousdale Assistant General Manager

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334 - 340 of 404 reviews

Reviewed February 17, 2014

We had a fine stay and played in the (indoor!) pool almost every day. Our problem was that to get anywhere for beyond the hotel -- restaurants, groceries, attractions, airport -- we had to brave huge traffic jams, miles of construction and nonexistent traffic signs. We had the bed and breakfast plan, which worked out great for us -- we really got our money's worth and more. The desk staff is nice, the rooms are clean and comfortable, the lobby very pleasant for visiting (once we turned off the ever-playing tvs.)
Next time we'll pay more attention to what's around the hotel, rather than just the amenities.

Room Tip: The third floor was quiet and sunny.
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  • Stayed: February 2014, traveled with family
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1  Thank Mel_Karth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph T, Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this reviewResponded March 8, 2014

Thank you for providing us with your feedback! I am glad to see that you enjoyed your stay and that we exceeded your expectations! Once again thank you for your feedback and I look forward to seeing you during your next visit to Fort Worth! Joseph Trousdale Assistant General Manager

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Reviewed February 16, 2014

My internet connection maxed out at 1Mbps with a LAN connection not wireless. The breakfast served to our group was anything but breakfast. The lunch was very bad. Didn't try supper. The room on the other hand was very nice and clean.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Robbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph T, Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this reviewResponded March 8, 2014

Thank you for bringing these issues to our attention and giving us the opportunity to make our guest experience even better. We have made some improvements to our hotel and Garden grill as a whole, and i would love to invite you back to re-experience or hotel. Please contact me directly during your next visit to the Fort Worth area so I can make sure you have the best stay possible. Thank you! Joseph Trousdale - Assistant General Manager

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Reviewed February 14, 2014

The front desk clerk was so friendly and helpful, we were completely sold on check in. The room was spotless, everything you expect from a Hilton property. Only comment is the location near I-35W. Can hear a bit of noise, but not objectionable. Also, EVERY highway and surface street in the area is under construction. Getting anywhere is just awful. Not sure how long this is going on, but please check if you have business to do or appointments to keep. Not the hotel's fault, but really is ridiculous. The desk staff, servers in the restaurant, maIds, are all great. Wouldn't change a thing.

  • Stayed: February 2014, traveled as a couple
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Thank Ed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph T, Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this reviewResponded March 8, 2014

Thank you for providing us with your feedback! I am glad to see that you enjoyed your stay and that we exceeded your expectations! Once again thank you for your feedback and I look forward to seeing you during your next visit to Fort Worth! Joseph Trousdale Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2014

The hotel is a normal hotel. However I stayed in early December during the bad ice storm in Dallas and the staff was very helpful. I am sure it was not easy for them and they kept a great attitude through the tough weather. Will come again if I am in the area

  • Stayed: December 2013, traveled on business
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Thank kvyas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph T, Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this reviewResponded March 8, 2014

Thank you for providing us with your feedback! I am glad to see that you enjoyed your stay and that we exceeded your expectations! Once again thank you for your feedback and I look forward to seeing you during your next visit to Fort Worth! Joseph Trousdale Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2014

The staff were welcoming and made our stay very comfortable. The lobby, bar and hotel halls were very well maintained. They pay great attention to every detail in the room. The room was clean and fresh smelling. It had every amenity needed to make our stay comfortable including a small refrigerator and easy to use in-room coffee machine. Bed and linens were very comfortable. We'll be back!

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank kenmac3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph T, Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this reviewResponded March 8, 2014

Thank you for providing us with your feedback! I am glad to see that you enjoyed your stay and that we exceeded your expectations! Once again thank you for your feedback and I look forward to seeing you during your next visit to Fort Worth! Joseph Trousdale Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2014

Different policys than other stays at Hilton properties. I don't think Ill stay at a property like this again. Never did get a straight answer. Waiting for someone to return a phone call . Guess we will see if they really care .

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Don T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph T, Manager at Hilton Garden Inn Fort Worth/Fossil Creek, responded to this reviewResponded March 8, 2014

Thank you for letting us know about some possible opportunities the we have to better our guest experiences. I also understand how frustrating policy differences can be from hotel to hotel. Please feel free to contact me directly at the hotel if your issue was never fully resolved. Once again thank you for giving us this opportunity to grow. Joseph Trousdale - Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Fort Worth/Fossil Creek

Address: 4400 North Fwy, Fort Worth, TX 76137-4200
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Fort Worth
#26 Business Hotel in Fort Worth
Price Range: $99 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Fort Worth/Fossil Creek 3*
Number of rooms: 98
Official Description (provided by the hotel):
The newly renovated Hilton Garden Inn Fort Worth/Fossil Creek hotel is located just 6 miles from downtown Fort Worth in Mercantile Business Park. It is very near the major highways of Interstate 35W, Interstate Loop 820, Highway 121, and I-30, and only 18 miles from DFW Airport. The Great American Grill® serves up a hot cooked-to-order breakfast and hearty dishes for dinner and evening room service. Host a meeting and use the complimentary business center and WiFi. Swim in the indoor and outdoor pools, or work out in the fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Fort Worth North Hotel Fort Worth
Hilton Fort Worth
Fort Worth Hilton

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