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“Nice Quiet, Large Room - Comfortable Bed - Great Towels”

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Country Inn & Suites by Carlson Fort Worth
Ranked #31 of 114 Hotels in Fort Worth
Certificate of Excellence
Reviewed May 13, 2013

All was as I expected. Quick easy check-in. Quiet room as requested. Chocolate Chip cookies put out for consumption about 4:30 (and they were good).
The room was large. It was not well designed (you could not open the door to the room unless the bathroom door was shut and the entry way was so narrow, it was difficult to use the baggage cart, but somehow we managed.
I thought the bed was very comfortable and the towels were awesome. I would stay there again.

  • Stayed: May 2013, traveled with family
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2  Thank Lstew55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 - 130 of 147 reviews

Reviewed May 6, 2013

The hotel was recently renovated, where the rooms are very spacious and were present the bed, a sofa with a coffee table and a desk. They are equipped with satellite TV, air conditioner, microwave and refrigerator.
The cleaning of the rooms is good, even if the carpet is not the best hygiene. The cleanliness of the bathroom is decent and the hot had several stains.
Breakfast is served on the ground floor, is buffet style and offers a choice quite varied.
It 'also has a gym, minimum size, so if you use it for a while you have a little' of claustrophobia.
My stay was in winter, so I couldn't use the swimming pool, located outdoors on the back of the hotel.
Only note on the hotel staff. Alternated several people at the reception and not all have been educated and available.

  • Stayed: February 2013, traveled on business
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1  Thank glenphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Country Inn & Suites by Carlson Fort Worth, responded to this reviewResponded May 23, 2013

Dear glenphy,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness and breakfast.

However, We’re sorry you received poor customer service which was unacceptable. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2013

I have stayed at quite a few hotels in this area. They have all been helpful and friendly. I think this hotel surprised me. It is older and off 30 just a bit more. I wasn't sure how well maintained it would be. They have done a very nice job of remodeling and maintaining this hotel. Do not be worried at all. It is nice and quite, and they go out of their way to supply a plentiful breakfast, even when just a few guests are staying there. The rooms were clean, the beds comfortable, and the staff helpful.

  • Stayed: February 2013, traveled with family
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3  Thank L C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012 via mobile

Stayed at this hotel for three nights this past weekend. I picked this hotel because we were in town visiting friends and it is located only about two miles from their house. Everything was great at the hotel from the time we checked in on Friday until we checked out Monday morning. The shower curtain had a liner that snapped onto the other part of the curtain and it had become unsnapped and we couldn't fix it. When we left to visit our friends we reported the issue to the front desk clerk and when we returned in a couple hours the curtain was fixed. The room was clean and the breakfast was hot and good and had a nice variety. Would definitely stay there again and recommend it to others.

  • Stayed: November 2012
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2  Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2012

It is great hotel. very comfortable location It is very close to my Business. Great staff particular Manager. Great wireless & wired internet, room very nice & clean. No problem at all. Breakfast lady so nice with us. she brought the food on the Table Front Desk girl so nice.

  • Stayed: August 2012, traveled on business
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2  Thank Jose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

The room was clean and it smelled nice. The staff was very friendly and helpful because I needed help finding nearby restaurants and shopping malls. The internet was really fast unlike other hotels I've stayed at. I honestly do not have a single complaint about this holiday inn express. I would recommend this hotel to anyone.

  • Stayed: July 2012, traveled with family
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1  Thank Jessica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

I have stayed in several hotels over the years due to my business. This is the great hotel, great location. Room are very clean, staff was so friendly, Great breakfast and Wi-Fi internet works great no problems whatsoever. They have both wired and wireless!

Room Tip: Third floor is great
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  • Stayed: July 2012, traveled on business
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1  Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites by Carlson Fort Worth

Address: 2730 Cherry Ln, Fort Worth, TX 76116-3934 (Formerly Country Inn & Suites By Carlson)
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 114 Hotels in Fort Worth
Price Range: $76 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites by Carlson Fort Worth 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Welcome to the luxurious Country Inn and Suites Fort Worth. With our newly renovated lobby, is the perfect hotel for all your business and traveling needs.Come to the hotel and relax in one of our large spacious rooms equipped with refrigerator, microwave and wireless or wired Internet for your convenience or enjoy the many sights the area has to offer located minutes away. Country Inn and Suites Fort Worth is less than 8 minutes away from such wonderful places as downtown Fort Worth, Will Rogers Coliseum, Fort Worth Convention Center, Fort Worth Zoo, and the Fort Worth Stockyards, & TCU.For all of our business travelers our hotel is located 1 mile from NAS JRB as well as 1 mile from Lockheed Martin, Hospital District, as well Country inn and Suites Fort Worth offers a large 550 square foot meeting room for all your gathering and meeting room needs. We are proud to say our hotel is one of the best hotels in Fort Worth for business and travel. Stay with Country inn and Suites and Stay Smart. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Fort Worth West
Holiday Inn Fort Worth
Fort Worth Holiday Inn

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