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“Excellent”

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Holiday Inn Dallas DFW Airport - South
Ranked #23 of 111 Hotels in Fort Worth
Certificate of Excellence
Calgary, Canada
1 review
“Excellent”
Reviewed April 8, 2013

The front desk clerk "Gloria" was amazing! This young gal was the most courteous professional person I have ever dealt within the service industry. Not only did she book our room but also took care of 4 phone calls reserved shuttle for 2 different groups helped another gentleman at the desk and coded our room keys all with a smile and amazing attitude. If I owned a business I would hire her in a second. We are from Calgary, Alberta and would highly recommend this place to stay if you are flying in or out of Dallas Fort Worth. The rooms were very clean and well priced. Way to go Gloria, you will make it far some day with your great personality. I hope your employer is appreciative of all your hard work and as a matter of fact, I will be calling them to make sure they know the amazing job that you do

Room Tip: All was good for us!
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank CorrieR961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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526 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
pennsylvania
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 8, 2013

Excellent Service . Very nice staff.I stayed at this hotel on 4/5-4/7. The hotel is very clean and the employees are wonderful.. There is a nice restaurant called One . I had some wonderful buffalo sliders . In the evening the restaurant changes to a club. Fridays is Latin night and Saturday was r&B .The parkinglot was so full i was afrid to move my car for fear of not finding a space upon my return. A very wellbehaved crowd. My room was very nice .Better than i expected .The gorunds are well maintained . I was able to print my boarding pass free of charge and utilize the computers to be on the internet free of charge in the Business Center. There are plenty of fast food places. I even saw a Jack inthe box and i havent had one of those in my neighborhood in over 20 years. All in all i can't wait to return to Texas and I will be staying at this location.

  • Stayed April 2013, traveled solo
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Helpful?
Thank evilone24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana
1 review
Reviewed April 5, 2013

Thanks sooooo much to the great staff. I was vacationing with my family and our car battery died while I was alone with our two small children. Unable to find someone to jump start our battery, two wonderful staff members (Jimmy and Rico) helped us out.... Refusing my tip stating "they were happy just to help." Thank you again for creating a easy, stress less trip!!! Your kindness will not be forgotten.

  • Stayed April 2013, traveled on business
    • Value
    • Location
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    • Service
Helpful?
Thank AshleyT836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 5 Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 21, 2013 via mobile

There is a lot of competition in this area but if all you are looking for is a good room, then this place is just fine. The only minor drawback was the lack of a dedicated in-house restaurant. I think there was something in the lobby that doubled as a bar and the food is probably fine, but it was happy hour when I visited and it simply did not have the character that the Marriott, just over the road had and where I went to eat eventually.

All that said, if all you want is just a good clean room then go for this one you won't be unhappy with your choice. Special mention to the front desk guy who went to the trouble of tracing my Priority Card (that I had forgotten to bring) - it really makes a difference.

Stayed March 2013, traveled on business
Helpful?
Thank Hungry_TravelerUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 19, 2013

I am always greeted by name and the check in process is quick and efficieint. James Johnson is the front desk staff that I usually deal with. He goes out of his way to make sure that each guest's needs are met. He always remembers me and greets me by name. Because of him I am reccomending the hotel to other colleagues travelling to Dallas. The entire front desk staff is helpful and friendly but his csutomer service skills stand out.

  • Stayed March 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tulsa
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 19, 2013

James & Destinee are the absolute best front desk staff that I have encountered during many hotel stays. They are always prepared to serve the customer well and treat them as if they were the only customer.

The manager Jimmy is always has a solution if a problem arises. On several occasion we would need a room at the last minute or we wanted a different room. He is willing to accomodate our preferences most of the time.

Rico, the shuttle drive, is always pleasant and willing to take guest where they need to be.

  • Stayed February 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Guest251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Euless, Texas
Level 6 Contributor
236 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed March 19, 2013

We stayed for a Seminar our company was having and the rooms and hotel were nice. No fridge in the room. Coffee pot, internet was god, TV was good, We didn't eat breakfast but the restaurant was nice.
Our conference room was roomy and set for 40 people which filled about half of it. The catered in lunch of sandwich makings and soup and salad with cheesecake for dessert was very filling. The coffee was good and all in all it was a very nice hotel. A little pricey because of it's location but there were gas, groceries, bar and grills, hair salons all within walking distance as well as the train station.
I would DO IT AGAIN here.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cliffsiler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Dallas DFW Airport - South

Property: Holiday Inn Dallas DFW Airport - South
Address: 14320 Centre Station Dr, Fort Worth, TX 76155-2568
Phone Number:
Location: United States > Texas > Fort Worth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Fort Worth
#20 Family Hotel in Fort Worth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Dallas DFW Airport - South 3*
Number of rooms: 143
Official Description (provided by the hotel):
Dallas - Fort Worth Airport Hotel Offers Ideal Location Welcome to the Holiday Inn Dallas - Fort Worth Airport. Lodging at our Fort Worth hotel puts you close to many area businesses and attractions. In addition, we are just a mile from the Dallas - Fort Worth International Airport (DFW). Vacationing families enjoy staying at our DFW hotel because of its close proximity to area attractions in Fort Worth. Our hotel is within just a few miles of famous Six Flags Over Texas, offering thrills for all ages. Other nearby attractions include the Dallas Cowboys' Stadium, Texas Motor Speedway, the Kennedy 6th Floor Museum, Grapevine Mills Mall, Lone Star Horse Racing Park and the C.R. Smith Aviation Museum. Business travelers enjoy staying with us because of our location near the Arlington Convention Center. Our Fort Worth Airport hotel is also close to corporations and businesses that include American Airlines, Regent Aero Space, GM, Chase Bank, Pfizer and State Farm. Whether for an overnight business stay or a week long family vacation, you can enjoy our many amenities to make you feel comfortable. For your convenience, our complimentary hotel shuttle travels to the Dallas - Fort Worth International Airport and within four miles of our accommodations. Other amenities include an outdoor pool, high-speed Internet access, an on-site restaurant, a convenience store and fitness center. Reserve your hotel room in Fort Worth, TX today. ... more   less 
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Also Known As:
Holiday Inn Dallas Dfw Airport - South Hotel Fort Worth
Holiday Inn Fort Worth

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