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“Not a destination location” 3 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Fort Stockton

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Holiday Inn Express Hotel & Suites Fort Stockton
Ranked #7 of 17 Hotels in Fort Stockton
San Francisco, California
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Not a destination location”
3 of 5 bubbles Reviewed June 19, 2013

Just passing through and booked the Holiday Inn Express Hotel & Suites at Fort Stockton, TX. Clearly they are catering to a passing through crowd. Hotel room clean with skimpy towels. Asked for a shower cap and they did not have any. Asked for a stopper for the bathtub and they had to find one. Very few television stations. Free breakfast is not enjoyable, processed muffins, creepy pancakes from a machine, but if you want cereal and toast, you are set. Rates a little pricy for location. Capitalizing on the drive through traffic. Not a destination location for sure.

  • Stayed May 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Macrooster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this review, July 8, 2013
Dear Macrooster,

Thank you very much for sharing your experience with us. Please accept my apologies for falling short of your expectations on some aspects of you stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Karen G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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163 reviews from our community

Traveler rating
    44
    57
    24
    26
    12
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston
Level Contributor
84 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed June 19, 2013

We booked through a discounted travel site. We got into the hotel. It is a newer hotel. Nice room- quiet. Did not have refrigerator or microwave. Did have outdoor pool which was freezing. They did have a work out room. Service staff was friendly. Easy access to highway and local restaurants. Comfortable bed. Complimentary continental breakfast in the morning.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zzcajun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
106 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed May 29, 2013

We have stayed at this hotel on several occasions and have always found it to be a good place to stay. The rooms are clean, the front desk staff is friendly and helpful and the breakfast is always good. The only negative are the rates. Even the government/military and senior rates are high, but in line with other mid-priced hotels in the area.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this review, July 9, 2013
Dear James S,

We appreciate you taking the time write a review of our hotel ragarding your stay with us.

Regarding our rates, we always make sure that we remain competitive with other hotels in the area, I am sorry if you found are rates to be high. Nonetheless, we are still pleased that you were satisfied with the amenities and services that we have to offer as well as our location. Your satisfaction is of utmost importance to us as we constantly strive to make your experience a great one.

Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We value you as a guest and we are looking forward to serving you again.

Sincerely,

Dhan M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level Contributor
100 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed May 25, 2013

We had discount rates because of points but would never pay $140.00 a night or anywhere near that amount for this or any other motel/hotel room in Fort Stockton. The town is over-run with oil field workers that are willing to pay top dollar for a place to sleep. The motels/hotels in this town are taking advantage of all who stop and want a room. Drive thru Fort Stockton if going west to Van Horn/El Paso or going east to the next big town Ozona about 1.5 hours away or Sonora an additional 45 minutes away for reasonable rates in decent motels/hotels.

Our stay at the Inn was acceptable considering the action in the area; something like San Francisco during the gold rush days!

Room Tip: Drive through the Fort if you can, if not consider prices and quality of the competition. Although t...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank keystoneTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this review, June 23, 2013
Dear keystoneTexas,

Thank your for sharing your comments online.

Regarding our rates, we ensure that we remain competitive with other hotels in the area and I apologize if you found our rates to be high.

Thank you for your comments and we hope you give us another chance to show you how great our hotel is.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Castres, France
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 6, 2013

We randomly stopped in Fort Stockton on our way to El Paso, and were really delighted by the welcoming at the Holiday Inn Express. Though we found the price a bit high for the location, we were pleased as rooms were clean, staff was very friendly and breakfast was really really good ~ we particularly enjoyed the pancake machine and the cinnamon rolls!!!
Plus had diner at the steakhouse opposite side of the road ~ we really had a great time!

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Audebesna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arielle P, General Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this review, May 8, 2013
I would like to thank you for your wonderful review. Speaking on behalf of the staff, we work hard to receive such great feedback, as it is our goal to satisfy our guest and make your stay as comfortable as can be. The review given lets us know our goal was accomplished and we have succeeded in complying a great experience. Thank you again and hope to see you on your next visit here at the Holiday Inn Express in Fort Stockton Tx.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, California
1 review
1 of 5 bubbles Reviewed May 6, 2013

You are better off going to Comfort inn down the road. This place was dirty, lots of noise, and
Very uncomfortable. I've stayed at many Holiday inn express, and this is the first that didn't give a discount for Military. They way overcharge you. I paid $130. and believe me, it was wasted.

  • Stayed May 2013, traveled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Debra471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this review, May 23, 2013
Dear Debra471,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding cleanliness and noise. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Fort Stockton hotels

Horseshoe Bay
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

A really nice property. Very nice breakfast, liked the pancake machine! Best motel breakfast I have had in a long while. The location is convenient enough, but hardly scenic.

No complaints about the property or service,but it was a bit pricy.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dro1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John A, Manager at Holiday Inn Express Hotel & Suites Fort Stockton, responded to this review, April 11, 2013
I would like to thank you for your wonderful feedback, it is always rewarding knowing that our guest left satisfied. Our job is to provide a comfortable and relaxing stay to our customers. It is our goal to meet the expected standards and provide you with a pleasant stay that you will enjoy.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Fort Stockton

Property: Holiday Inn Express Hotel & Suites Fort Stockton
Address: 2915 W Dickinson Blvd, Fort Stockton, TX 79735
Phone Number:
Location: United States > Texas > Fort Stockton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 17 Hotels in Fort Stockton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Stockton 2.5*
Number of rooms: 314
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express & Suites Fort Stockton, Texas, home of Paisano Pete, the Worlds Largest Roadrunner . This is the perfect location for business or pleasure, offering our 'Hot Breakfast Buffet' to start your day! If you're here for pleasure you are just minutes away from Annie Rigs Museum, Historic Fort Stockton & Museum, and the Historic Downtown District, and don t forget to cool down at the Grey Mule Saloon. Less than 2 hours from the hotel you can explore Big Bend National Park, Marathon Basin, and Emory Peak at the Chisos Mountains.Located only a mile from the Pecos County Airport and the Pecos County Golf Course, the Holiday Inn Express Fort Stockton is the perfect place for you. RTTC, Firestone/Brigestone, Chapparal, Larrat Corporation, Pecos County Memorial Hospital, and Mesa Vineyards are just a few of the companies that do business in the Fort Stockton area.Relax in your own elegant room featuring stylish décor and amenities, free wired and wireless high-speed Internet access, and the best night s sleep you ve had in weeks. Enjoy a swim in our crystal-clear outdoor pool or energize in our Fitness Center. Polish that presentation in the business center and we even have the right space for your professional meeting. We re here, ready with all you need to make your trip to Fort Stockton a success. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Fort Stockton

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