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Best Western Plus Christopher Inn & Suites
Ranked #1 of 2 Hotels in Forney
Certificate of Excellence
Reviewed April 21, 2014 via mobile

Hotel was great as always. The only issue was not enough towels in the room... Two queen beds three towels for two adults and three kids...

Sunday morning around 9 am I went down to get towels two towels and the young lady became irritated, stating " you didn't get towels last night". Well you should have had three towels.

I advise her three towels for five people doesn't work. . She became rude going on to say we don't put but three towels..

Way to.much drama over two towels. ..

Other than the towel drama, our stay, room accommodation and night clerk was extremely professional

Stayed: April 2014, traveled with family
Thank Rossdps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
helmhotelsgroup, General Manager at Best Western Plus Christopher Inn & Suites, responded to this reviewResponded April 23, 2014

behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at jessica.stafford@bwforney.com.


Sincerely,

Jessica Armour
General Manager
BEST WESTERN PLUS Christopher Inn & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (386)
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257 - 263 of 386 reviews

Reviewed April 14, 2014

The staff was very friendly and helpful. The rooms were nice and comfortable. They offered a variety of breakfast items. The location was great and around many restaurants that were in walking distance. I would stay here again

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Best Western
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2014

There on the front page of the hotel directory for all to see was the picture of an young gentleman who had passed away. He I believe he was a close relative of the owner of this hotel.

This is touching gesture for all to share the loss of a family member.

However, having a picture in such a establishment is a taboo for many other cultures.

Suggest the picture is placed at the front lobby or breakfast room or any other public places, but NOT in the guess room!

  • Stayed: April 2014, traveled on business
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Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2014

Traveled with Family. The Reception took longer to check us in because there was a glitch in the computer system. We received a 10 discount for the inconvenience. The overall cleanliness of the hotel was great. The continental Breakfast was delicious! Overall a 9 rate hotel. I will recommend this hotel to any one who may be traveling for business or leisure.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
Thank Alma O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2014

I hate staying in hotels, but this one surprised me. I couldn't find a single thing wrong which is exceptional because I am picky. My stay here was the best hotel stay I have had in a very long time. Whoever owns this hotel really cares about it. You can see it in the way the staff dresses, their attitudes, the cleanliness of the room, the little extras that made the room comfortable, the obvious attention to details, even the breakfast. I normally do not stay in Best Westerns, but this one was recommended to me and I have to say it was great.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
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Review collected in partnership with Best Western
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2014

Clean, contemporary, convenient hotel close to Dallas. Very pleasantly surprised at the amenities this hotel offered. It is in a small community with great antique shops. Good dining options close by the hotel. Free breakfast was good as well. Pet friendly hotel which was a huge plus for our family.

Stayed: March 2014, traveled with family
Thank 928christinam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2014

Stayed here as wanted to be out of town after being in Dallas. While there is road construction going on out front, it still is very easy to get to. Room had so many pleasant surprises. Ceiling fan (why don't more motels do that?), lot's of lighting, very fast internet connection (both hard wire and wifi). We'll be staying here on our way back.

Room Tip: If you are sensitive to pets, don't stay on 1st floor.
See more room tips
  • Stayed: March 2014, traveled with family
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Thank gmgold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Christopher Inn & Suites

Address: 752 Pinson Rd, Forney, TX 75126-9628
Phone Number:
Location: United States > Texas > Forney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Forney
Price Range: $101 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Christopher Inn & Suites 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
BEST WESTERN PLUS Christopher Inn & Suites in Forney offers free hot breakfast, 1,890 sq ft of meeting space, and free WiFi. We are the ideal choice for home-away-from-home accommodations and service. ... more   less 
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