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“Palio's Flower Mound - Tom Thumb shopping center”
2 of 5 bubbles Review of Palio's Pizza Cafe

Palio's Pizza Cafe
Ranked #60 of 146 Restaurants in Flower Mound
Cuisines: Italian, Pizza
Dining options: Dinner, Lunch, Delivery, Seating, Takeout
Restaurant details
Dining options: Dinner, Lunch, Delivery, Seating, Takeout
Flower Mound, Texas
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Palio's Flower Mound - Tom Thumb shopping center”
2 of 5 bubbles Reviewed October 27, 2013

This was our second time there. The manager, Amer, lacks the professionalism and personality to make a dining experience enjoyable. He was so rude, condescending, uncompromising, argumentative, disparaging and impatient. Shocking experience. We will not go back as long as he is there. The food is ok but don't expect good home cooked Italian dishes. Their menu items are not what you would expect if ordered at any other Italian restaurant in the metroplex.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank BoomerFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 reviews from our community

Visitor rating
    8
    8
    0
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Flower Mound, Texas
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“"Irma" the manager...Watch out!”
1 of 5 bubbles Reviewed May 7, 2013

Unless you like to be scoffed at, belittled, and hung up on by a woman who calls herself "Irma" and "the owner", pick a different Palio's. They have other locations staffed by professionals who want to see to your comfort and hospitality. If you want to be abused though, go here. Good Lord! This lady is a jerk!

There is a spot below here on TA for us to add photos of our experience. I wish I had a photo of my wife's face after being hung up on by this Irma person. That would have said it all!

  • Visited May 2013
    • Service
Helpful?
1 Thank 257WbyMag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banner Elk, North Carolina
Level Contributor
232 reviews
198 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
“Okay to Good ...”
4 of 5 bubbles Reviewed September 15, 2012 via mobile

Use to go to Palio's in their old location and always enjoyed ourselves.

We've now visited the new location and was impressed with the interior finish out, but was ordering a pie to go. Our XL pepperoni and sausage pizza was ready very quickly and the counter staff was very pleasant!

The pizza is thin crust, but not cut into the traditional triangles, but rather in random squares. Overall pizza rating, okay to good. What can I say, nothing stood out...

The above having all been said, we'd definitely recommend Palio's to a friend. Oh..... and it's BYOB!!

    • Value
    • Atmosphere
    • Service
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Helpful?
1 Thank Munibrokr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
243 reviews
172 restaurant reviews
common_n_restaurant_reviews_1bd8 133 helpful votes
“Great pizza!”
4 of 5 bubbles Reviewed June 22, 2012

Love the pizza here and the garden salad. BYOB of you want to. We get there early 6ish to miss the noise and kids that swamp the place after 7pm Hawaiin sunrise pizza yummy and hubby loves the meat pizza.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TexasTravelingkitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
126 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 421 helpful votes
“THIS is pizza!”
5 of 5 bubbles Reviewed April 7, 2012

I work this place into my regular rotation at least once per month. Everything on the menu is great, so much so - in fact - that i actually tend to order way more food than I can finish (just because I love the taste of everything so much)! Try the GREEK BREAD for sure, it will knock you out! Also, the folks who work there are always very nice.

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Texonesian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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