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“Set your own alarm”

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Doubletree by Hilton, Dallas - Farmers Branch
Ranked #1 of 6 Hotels in Farmers Branch
Thousand Oaks, United States
1 review
“Set your own alarm”
4 of 5 bubbles Reviewed June 25, 2013

The staff and cookies are fantastic but don't depend on using hotel wake-up call sevice. I got 2 calls in the middle of the night but never got the call I requested. When I addressed it with front desk, the manager explained they have a new system and compensated the inconvenience. Great place to hold small to mid-sized business conference.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John P. T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica-Shea, Front Office Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review, July 31, 2013
Thank you for choosing the DoubleTree by Hilton, Dallas-Farmers Branch for your stay. We do apologize for the malfunction in the wake up call system. Once the new system was installed there were a few kinks that needed to be worked out. Unfortunately; this was not resolved prior to your visit. But the system is working fine now.

We enjoyed having you here with us. And look forward to seeing you in the near future when you return to the DFW area.

Monica S Thompson
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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611 reviews from our community

Traveler rating
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See reviews for
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321
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Decatur, Georgia
2 reviews
5 of 5 bubbles Reviewed June 22, 2013

Good atmosphere in the lobby. The pool table and the friendliness of the staff was very welcoming . I high recommend this location. when ever i am visiting the Dallas Texas, this is my hotel of choice..

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank mackessien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica-Shea, Front Office Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review, July 31, 2013
Thank you for choosing the DoubleTree by Hilton, Dallas-Farmers Branch for your stay. We are happy that you enjoyed your stay with us.

We enjoyed having you here with us. And look forward to seeing you in the near future when you return to the DFW area.

Monica S Thompson
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed June 20, 2013

All in all very good. Room was nice, bed was super comfortable and air conditioner worked excellent! Hotel was conveniently located to eating establishments and shoping. Restaurant was be re-modeled but dining area was still nice and food was good.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica-Shea, Front Office Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review, July 31, 2013
Thank you for choosing the DoubleTree by Hilton, Dallas-Farmers Branch for your stay. We are happy that you enjoyed your stay with us.

We enjoyed having you here with us. And look forward to seeing you in the near future when you return to the DFW area.

Monica S Thompson
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erding, Germany
Level Contributor
202 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed June 18, 2013 via mobile

Boring Hôtel near Airport , for Business guest , room Standard . Breakfast small but okay , a Little Pool , Good Running ways, they Build a New Cafeteria now . For European The temperature is Often different and to cold . Enough Free parking Places. Malls & shoping center in Short car Distance, Price Depence from company contracts.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dartscht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica-Shea, Front Office Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review, July 31, 2013
Thank you for choosing the DoubleTree by Hilton, Dallas-Farmers Branch for your stay. We enjoyed having you here with us. And look forward to seeing you in the near future when you return to the DFW area.

Monica S Thompson
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, Brazil
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 10, 2013

The Double Tree hotel at Dallas (Luna Rd) is very well located, has excellent installations (the rooms, the gym academy, swimming pool, garden, yard and parking lot) and services (Internet access, breakfast, lunch/dinner, business center, bar) for a very honest price. The employees are also very kind and polite, always interested in helping and solving customer issues.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marcelo Savio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica-Shea, Front Office Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review, June 17, 2013
Thank you for choosing the DoubleTree by Hilton, Dallas-Farmers Branch for your stay. We are happy that you enjoyed your stay with us.

We enjoyed having you here with us. And look forward to seeing you in the near future when you return to the DFW area.

Monica S Thompson
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesa, Arizona
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed June 1, 2013 via mobile

Stayed here in during a business conference, had a comfortable stay while my associates stayed elsewhere complaining of their uncomfortable beds and restless nights. I love Double Tree! The only complaint that I have is the breakfast...typical out of a container eggs, bacon, sausage, and no waffles. Good thing the company pays for my dining so I could eat elsewhere.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CupofCheese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica-Shea, Front Office Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review, June 3, 2013
Thank you for choosing the DoubleTree by Hilton, Dallas-Farmers Branch for your stay. We are happy that you enjoyed your stay with us.

Normally we would have our omelette and waffle station. But because of our renovation of the restaurant area we are working with restrictions. Once the restaurant renovation is complete we will be back to our full hot cook to order breakfast.

We enjoyed having you here with us. And look forward to seeing you in the near future in our newly renovated restaurant area.

Monica S Thompson
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GARLAND, United States
1 review
4 of 5 bubbles Reviewed May 29, 2013

This hotel is very nice and could be even nicer with a few upgrades. The sofas could be upgraded and the counter tops could use marble, a garden tub or whirlpool tub all this combined with the wonderful baclony view of the lake would certainly make this a 4-4 1/2 Star Hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vernon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica-Shea, Front Office Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review, May 30, 2013
Thank you for choosing the DoubleTree by Hilton, Dallas-Farmers Branch for your stay. We are happy that you enjoyed your stay with us.

We are undergoing some renovations this year. Our restaurant area is the first thing on the list. Which is currently in progress.

We enjoyed having you here with us. And look forward to seeing you in the near future.

Monica S Thompson
HHonors Guest Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton, Dallas - Farmers Branch

Property: Doubletree by Hilton, Dallas - Farmers Branch
Address: 11611 Luna Road, Farmers Branch, TX 75234
Phone Number:
Location: United States > Texas > Farmers Branch
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Farmers Branch
Price Range (Based on Average Rates): $
Hotel Class:3 star — Doubletree by Hilton, Dallas - Farmers Branch 3*
Number of rooms: 160
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Dallas-Farmers Branch hotel blends classic elegance with stylish, modern accommodations and amenities, distinguishing us from the ordinary hotels. Treat yourself to one of our 160 spacious upscale guest rooms. Relax with a subtle Merlot in our lakeside lounge, dine in our onsite restaurant offering a scrumptious breakfast buffet with cook to order omelets. Dive into our sparkling outdoor swimming pool, overlooking the Las Colinas Crossings Lake. Marvel at our stunningly lakeside lawns shaded by towering trees and vibrant crepe myrtles. For business or pleasure, our warm contemporary accommodations are designed for your upscale lifestyle. Including oversized work desk, ergonomic Herman Miller chair and task lighting. Our delightful corporate hotel amenities makes for an unforgettable stay. ... more   less 
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Also Known As:
Doubletree Club Dallas - Farmer`s Branch Hotel Farmers Branch
Doubletree Hotel Dallas

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