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“Good Sleep”
Review of Comfort Suites

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Comfort Suites
Ranked #4 of 7 Hotels in Ennis
Reviewed May 8, 2014

I stayed at this hotel for two nights while traveling in Texas. There are some definite areas that need attention, such as the hotel lobby. The wallpaper was bubbled on the wall. The facing around the door made it look like the door was about to fall out. However, the rooms are very clean and the staff was very friendly and knowledgeable about the restaurants in the area. the beds were very comfortable and clean. I enjoyed my stay and will stay again if ever in the area.

  • Stayed: May 2014, traveled on business
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Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwmansfield, General Manager at Comfort Suites, responded to this reviewResponded May 13, 2014

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Zan Patel
General Manager
Comfort Suites
972-872-9898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (71)
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36 - 42 of 71 reviews

Reviewed April 11, 2014

The hotel has larger rooms, basic breakfast, definitely a good value for $50. Good sized parking lot for oversized vehicles, a bit of a walk to restaurants but very nice nights resting spot right off highway

  • Stayed: April 2014, traveled on business
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Thank Disneyforaday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zan p, General Manager at Comfort Suites, responded to this reviewResponded April 12, 2014

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Zan Patel
General Manager
Comfort Suites
972-872-9898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2014

Nice, large room very quiet, comfortable bed and clean. 4 out of 5 stars because deadbolt on door wouldn't work and one of the lights had burned out bulbs. Manager offered another room but we didn't want to switch after having unpacked. All in all a good value for the money though!

  • Stayed: March 2014, traveled with family
    • Value
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Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zan p, General Manager at Comfort Suites, responded to this reviewResponded April 1, 2014

Dear guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Zan Patel
General Manager
Comfort Suites
972-872-9898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2014 via mobile

Stopped on our way back from Arlington's six flags.

The prices were good and people were very friendly. We did get in a little late so we mostly crashed.

In the morning we had a continental breakfast which was fine.

The only thing that I felt could have used a little more attention was the cleanliness of the bathroom. I thought the floors were not as clean as they should be, especially in the corners. Other than that, it was fine.

Stayed: March 2014
Thank markchristy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zan p, General Manager at Comfort Suites, responded to this reviewResponded March 24, 2014

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Zan Patel
General Manager
Comfort Suites
972-872-9898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

Me and my daughter stayed here a couple of nights during the week. The room appeared clean although you could tell housekeeping cut corners. They didn't vacuum. The desk chair had white stuff on it. Which would've came clean if they did it, but I did it myself. The bathroon looked clean until I shut the door. There was a used towel hanging . I took a shower and the drain was clogged, yuck! We were close to the elevator so we heard that all night. Men hanging out in the hallway greeting, laughing with each other. Someone didn't know how to control there kids so they ran up and down the hall, another crying.I couldn't complain to the front desk because she had a group of visitors being loud as well. We laid down around 9 and all this was going on. Maybe we are early birds but have some manners and be courteous to others. People come to rest.

Room Tip: Ask where your room will be located!
  • Stayed: March 2014, traveled with family
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1  Thank tvbaby2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zan p, General Manager at Comfort Suites, responded to this reviewResponded March 24, 2014

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Zan Patel
General Manager
Comfort Suites
972-872-9898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2013

This is a nice, well maintained place. We were there for 3 days and had no problems other than the usual generic breakfast. The rooms were clean and comfortable and quite large. Very nice place for the price.

Room Tip: Reserve on line. The prices are much better
  • Stayed: October 2013, traveled with friends
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2  Thank Rob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zan p, General Manager at Comfort Suites, responded to this reviewResponded January 28, 2014

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Zan Patel
General Manager
Comfort Suites
972-872-9898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 2, 2013

This is a good place to stay while we visit in the area with our family. We were here this past weekend for my sister's wedding so many of us stayed here, it was convenient and having a suite makes it great for everyone coming in and out to visit and party! The free breakfast was greatly appreciated as the morning after we were all needing sustenance!!

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
2  Thank moniluvsdean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zan p, General Manager at Comfort Suites, responded to this reviewResponded January 28, 2014

Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Zan Patel
General Manager
Comfort Suites
972-872-9898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 400 S Interstate Highway 45, Ennis, TX 75119
Phone Number:
Location: United States > Texas > Ennis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Ennis
Price Range: $70 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
The Comfort Suites® is ideally located just minutes from historic downtown Ennis and the Historic Templeton McCanless District, which features specialty stores, antique shops and a great variety of Czechoslovakian gifts and trinkets. The Czech influence in Ennis is evidenced by the many authentic shops, eateries, museums and the city's annual National Polka Festival. ... more   less 
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Also Known As:
Comfort Suites Ennis
Ennis Comfort Suites

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