We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ok, but a few things to note”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Hotel & Suites Ennis
Ranked #4 of 7 Hotels in Ennis
McKinney, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Ok, but a few things to note”
Reviewed March 14, 2014

The hotel isn't bad, but there are some things to remember. First, there is a pet fee of $35. Then, if you're a light sleeper you may want to bring ear plugs. From the room I was in, the road noise was pretty bad. I asked the front desk if they had ear plugs but they had none. Also, the pancake maker that was listed as broken in the December 2013 review is still broken. And, the king bed in my room was a little hard.

Other than that, nice staff, good breakfast, and clean rooms.

Room Tip: Stay as far away from the highway as possible if you are a light sleeper.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimTx1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

95 reviews from our community

Traveler rating
    45
    32
    12
    3
    3
See reviews for
32
24
6
23
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
6 reviews
4 hotel reviews
Reviewed March 9, 2014

We needed a room due to icy road conditions and pulled in to this location. The staff was extremely friendly and booked us a room right away. Great beds, clean rooms, and great complimentary Breakfast! Staff was very helpful!!!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denton, Texas
1 review
Reviewed February 15, 2014

The purpose of my stay was for Valentine's day. We and my boyfriend planned to come in from Carrollton, catch a movie then stay the night in a Jacuzzi room to relax.

I called the hotel 2 weeks prior to our stay and asked if they offered any romance packages (champagne,rose petals) and they said they did not. As I was hanging up, she reverted her statement and said that in the past years they had done such and she would talk to her manager and call me back. She asked if it was okay to give me a call back at my number which she repeated, then NOTHING. I never did receive a call back. Shame shame, that would have been an easy $50 I was willing to spend.

Upon check-in on 2/14 at 3PM I encountered a young lady with the personality of a rock. She had no smile and was not friendly. I understand this is not a luxury hotel, but she sincerely looked like she hated her job. One thing that bothered me was she asked why I was staying with them? I get that they may do research for marketing purposes and want to know what brings me to them but the way she asked was very nosey and disconcerning. The gentlemen behind me was also very confused as to why they need to know this. If you really did care that I was here to celebrate valentines day you would have set up my romance package for my room, right??? This question is extremely out of line, if you are asking why we are visiting at least make conversation and appear to seem interested in our stay. It's called HOSPTITALITY!!!

<end rant>

Cleanliness - trash in hallways and in elevators.. tootsie roll wrappers, empty soda cans under my bed.

Cons -
-Customer service
-Jacuzzi tub in our room had red streaks in it that appeared to be finger nail polish
- you could hear every move of the people next to us and above us..no noise barriers
- toilet didn't flush the next morning

Pros
+Bed
+Blackout curtains
+ Dish TV - tons of channels, even the nudey ones

With this being said, breakfast was missed. I'm sure it was good as all Holiday Inn Expresses typically are.

Room Tip: Must do Jacuzzi room
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tiffanyx0michelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob P, General Manager at Holiday Inn Express Hotel & Suites Ennis, responded to this review, February 19, 2014
We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We apologize that your experience was not what you expected from Holiday Inn Express Ennis Texas.

Your continued satisfaction and trust in Holiday Inn Express are our top priorities. We hope you will be staying with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
1 review
Reviewed February 4, 2014

I believe the woman at the front desk's name was Nylex? She was super! Check in was friendly and quick, my room as bigger than I thought and they were happy to help me with anything! For the money, I was pleassantly surprised!

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob P, General Manager at Holiday Inn Express Hotel & Suites Ennis, responded to this review, February 19, 2014
Thank you for your comments regarding your recent stay with us. We are truly grateful to have team members that enjoy being of service to our guests and make you feel comfortable while staying with us. We know that you have many choices for hotel accommodations when staying in the Ennis area and we appreciate you giving us the opportunity to host your accommodations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmond, Oklahoma
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed December 26, 2013 via mobile

We stayed at this location one night after visiting family in the area. We were very pleased with everything about the hotel. The place was spotlessly clean. The rooms were very nice and well lit, which is one of my pet peeves. The breakfast was pretty decent for a free hotel breakfast although the pancake maker was broken.
We've stayed in several other hotels in Ennis and this is by far my favorite. We will be back.

Stayed December 2013, traveled with family
Helpful?
Thank dcarson4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 7, 2013

My boyfriend and I stayed in this hotel. I was woken up at 12:50 a.m. to the person in the next room's TV being extremely loud. I called down to the front desk and she said she would go see if she could hear outside their door. She then called me back and claimed she could not hear anything. I invited her to come in our room to listen to how loud it was, since she claimed she couldn't hear anything. She then went and told them to turn their tv down (which they BARELY did). She never offered for us to move rooms or to move to another floor. I explained to her that we had been on the road that night and stopped to rest (we didn't get there until 10 pm). I was exhausted and couldn't believe how paper thin the walls were. I fell back asleep somehow, then at 4 am was woken again to that person in the next room snoring. Yes, snoring. This may seem petty, but when all you want is a good night's sleep, the last thing you want is to be able to hear that in the next room. I was appalled that the walls were THAT thin that I could hear that. Needless to say I will never stay at that Holiday Inn Express again and will not recommend it, as you will be able to hear everything the person next to you does. And if you do, apparently the front desk will not try to accommodate you. I have stayed at several Holiday Inn Express hotels before and have never experienced hearing the person next to us snoring. Front desk was not helpful. Cleanliness and location were excellent.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aggie122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ennis, responded to this review, December 23, 2013
Dear aggie122,

Thank you for taking the time to post a review of our property. It nice to know that you liked our location and noticed the cleanliness of the property. Please accept our deepest apologies for the issues you had encountered over the noise from other guests. Rest assured that your comments will be looked into and take actions accordingly. Despite your disappointment I do hope you will return to stay with us again at some future date when you can be assured of our very best attention.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlantic City, New Jersey
1 review
Reviewed October 8, 2013

the phone in my room did not work and no internet. The entire night and the morning the internet worked for about 20 seconds at a time. How can you get work done? The hotels idea was for me to work from the lobby. Really, after a 14 hour day I am supposed to work from the lobby! By the way, the internet does not work from the lobby either. And they still charged me full price for the room, unbelievable!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ennis, responded to this review, October 23, 2013
Dear Mark S,

Thank you for your recent stay and leaving feedback. I am sincerely sorry that this visit was a disappointment due to the Internet connection being sub par. Please be assured your comments will be discussed accordingly with management to consider for upgrades needed.

We all hope that you would give us another chance to make your stay as best as it can be.

Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ennis
0.7 mi away
Comfort Suites
Comfort Suites
#5 of 7 in Ennis
70 reviews
0.3 mi away
Quality Inn
Quality Inn
#2 of 7 in Ennis
114 reviews
0.4 mi away
Baymont Inn & Suites Ennis
Show Prices
Show Prices
Show Prices
14.4 mi away
Best Western Plus Waxahachie Inn & Suites
15.4 mi away
Hampton Inn & Suites Waxahachie
14.7 mi away
Comfort Suites Waxahachie
Comfort Suites Waxahachie
#4 of 11 in Waxahachie
170 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites Ennis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Ennis

Property: Holiday Inn Express Hotel & Suites Ennis
Address: 601 N Sonoma Trl, Ennis, TX 75119-3539
Phone Number:
Location: United States > Texas > Ennis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Ennis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ennis 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Express Hotel & Suites- Ennis, Texas. Located in the heart of home town charm, Ennis is built on Texas Tradition .the wild west, railroading and bluebonnets. Located on I-45 just 30 minutes south of downtown Dallas.The city of Ennis is 'open For business.'And so are we. This newly constructed four-story property offers business travelers a variety of key amenities such as free high-speed wired and wireless Internet access throughout the hotel. Guests also have access to an on site fitness and business center, and all guest rooms have a 32' flat panel television as well as the brand's new Simply Smart bedding. From golf courses, to tennis courts, to parks and lakes, Ennis offers an abundance of recreation and leisure opportunities for Bluebonnet City residents and visitors alike. Here are some of our biggest attractions that are located within 6 miles of the Holiday Inn Express Hotel & Suites. Visit the Ennis Railroad and Cultural Heritage Museum, Texas Motorplex, 85 Speedway, the Annual National Polka Festival, the Bluebonnet Trails, Lake Bardwell, Eagle Lake Golf Course, and the Bluebonnet Park. Ennis is 30 minutes from a true world class civic and cultural center (the Dallas-Fort Worth Metroplex), yet a world away from big-city cares. So Stay Smart while staying in Ennis and enjoy warmth and hospitality at the Holiday Inn Express Hotel & Suites- Ennis, Texas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Priceline, Hotwire, TripOnline SA, Expedia, Travelocity, Cancelon, HotelQuickly and HRS so you can book your Holiday Inn Express Hotel & Suites Ennis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing