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“Great Hotel”

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TownePlace Suites Eagle Pass
Ranked #8 of 15 Hotels in Eagle Pass
San Antonio, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Hotel”
Reviewed February 21, 2013

My husband and I stayed here a few days ago, and it was very, very nice. It is a new hotel. The room was quite large; the kitchenette was fantastic. Almost home-size fridge; two burner cooktop; microwave, etc. Honestly it was a nice place. I liked the coffee in the room (very rare). Real coffee mugs. There is nothing I would change about the place. Comfortable beds and pillows; fresh linens and towels, etc. The employees also nice. We travel a lot and wish we had this hotel to stay in everywhere we go. Thank you.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Charlotte L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norma S, General Manager at TownePlace Suites Eagle Pass, responded to this review, May 22, 2013
Dear Guest,

Thank you very much for your comments, hope we can serve your lodgings needs again soon.

Sincerely,

Norma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    24
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    5
    1
    2
See reviews for
15
8
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16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Houston, Texas, United States
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 19, 2013

Family and I were attending a family function and had the pleasure staying in this hotel. The hotel is a new hotel but that does not guarantee a great stay. Staff was great from the desk to the maintenance man checking to see if I we were enjoying our stay as he passed by . I have to say I've been to some nice hotels in my time but this one was a surprise. When I go back there is no doubt in my mind this is where I will stay.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nestor A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norma S, General Manager at TownePlace Suites Eagle Pass, responded to this review, May 21, 2013
Dear Guest,

Thank you very much for your comments, we really appreciate it, hope to serve your lodging needs soon.

Sincerely,

General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level 4 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 16, 2013 via mobile

This hotel is new, so all the rooms are nice and clean. The corner rooms are smaller than the ones on the main hallways. We stayed in a corner room the first night of a 3 night stay and the next morning they moved us at our request. The rooms down the main hallwys are longer and quieter. They have updated contemporary furniture and new beds. However, their breakfast is very subpar. The eggs are nasty powder eggs cut in cubes and their coffee is cold, because they use airpots and it seems like they make one batch of coffee for breakfast. Overall, you should rest soundly, but you'll leave hungry.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leoperales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norma S, General Manager at TownePlace Suites Eagle Pass, responded to this review, May 22, 2013
Dear Guest,

Thank you for your comments, please accept our apologies for any incovenience you were caused, hope you can give us another opportunity to serve your lodging needs.

Sincerely,

Norma Salinas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 11, 2013 via mobile

Hi, its me again:) this past year we have been visiting our favorite casino in Texas, Lucky Eagle in Eagle Pass. We stay close by due to one of my sister's illness. Her travels has to be limited for now:) In December we stayed at a new hotel that opened up about 4 months ago (TownSuites Place) Beautiful new hotel. The rooms have a complete kitchen!!! yes, if you choose too, you can cook your meals! it has a dishwasher, complete set of plates, cups, pots and pan, & utensils etc. Nice size fridge, coffee pot, double stove burners and toaster!!!! Really nice and if you Do not want to cook they have a nice hot breakfast on the weekends:) during the week its a cold breakfast( cereal, fruit, etc) The beds are wonderful & pillows are great!!! Everyone has their opinions but they really are nice and the price with military discounts was only 77.00 plus tax. Other discounts but this was the best rates for us. Some of bedrooms have shower stalls and others have the tub. Both are nice but we preferred the showers. Staff are very friendly and helpful. We had a wonderful stay !! Can't wait for the casino hotel thoug,coming soon and will be reporting on that next:) Hotel stay will probably be between the two depending on availability and yes the casino's hotel and its staff and yes prices:) See you all until next time :) God bless!!! Diva 130

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank diva130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ttribby, Guest Relations Manager at TownePlace Suites Eagle Pass, responded to this review, February 18, 2013
We just wanted to take a moment to let you know how much we appreciate your business and positive comments. We really value you taking the time to let us know we're doing something right. If there is anything we can do for you, please let us know. We would also like to know where we can find more great clients like you! It's customers like you that make this business worthwhile. Thanks again and we look forward to serving you in the future.
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Austin, Texas
2 reviews
Reviewed November 16, 2012

Stayed last week for a couple of nights. Road noise a lot more noticeable than I would have thought, since I wasn't even near the road at all. A bit noisy between floors since there is tiled floor in the kitchen area of the suite. Very nice rooms overall. I was a bit surprised that there was no HBO, Showtime or other movie channel available. I asked at front desk and was told that there should be HBO, but I couldn't find it. Also, while the TV was a flat LCD on the wall, the signal was not in HD on any channel--it was just a regular image that was stretched to fit and somewhat blurry. Hampton has the better TV's in town.

I couldn't manage to figure out the room's thermostat either. No matter what I did to adjust temperature, it didn't kick the unit on. When it was on, A/C unit was very quiet which didn't help to cover up the road and between-room noise.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KLECasino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norma S, General Manager at TownePlace Suites Eagle Pass, responded to this review, May 21, 2013
Dear Guest,

Thank you very much for your comments, please accept our apologies for any incovenience you were caused while you were a guest with us. Hope you can give us another opportunity to reseve your lodging needs.

Sincerely,

Norma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 30, 2012

This hotel has the newest accommodations in our city. It is very nice and clean. With suites, the rooms are spacious and nice for a family. No question, this is the nicest place in our city to stay. The location is also the best because it is on Veterans Blvd and that is central to everything in the city. It is easy to access.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Texas78852
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norma S, General Manager at TownePlace Suites Eagle Pass, responded to this review, May 22, 2013
Dear guest,

Thank you very much for your comments. Hope we can serve your lodgings needs again soon.

Sincerely,

Norma Salinas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 28, 2012

So far so good. We stayed up on the 4th floor. Imagine that in Eagle Pass. :) All amenities were great. Made me want to cook even though a continental breakfast (heavy on the continental) was being served downstairs. Now, if you make me want to cook, you must be something special!

Room Tip: If you're hungry in the mornings, stop at HEB or at Walmart the night before and stock up a litt...
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AyLulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norma S, General Manager at TownePlace Suites Eagle Pass, responded to this review, May 22, 2013
Dear guest,

Thank you very much for your comments, hope we can serve your lodgings needs again soon,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Eagle Pass

Property: TownePlace Suites Eagle Pass
Address: 2033 N Veterans Blvd, Eagle Pass, TX 78852-6066
Phone Number:
Location: United States > Texas > Eagle Pass
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 15 Hotels in Eagle Pass
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — TownePlace Suites Eagle Pass 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
TownePlace Suites by Marriott Eagle Pass is an all-suite property, a home away from home. The spacious rooms feature free High Speed-Internet, fully-equipped kitchen with refriegerators, microwaves, and coffe machines. The hotel has great amenities such as an outdoor pool, outdoor patio, fitness center, business center, guest laundry facility, and an in-house market for your dailiy needs or dinner/snacks. ... more   less 
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