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“Worst experience ever”
Review of Pizza Hut

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Pizza Hut
Ranked #20 of 39 Restaurants in Dumas
Restaurant details
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Worst experience ever”
Reviewed February 24, 2014 via mobile

I came here with my sister and nephews to dine at the restaurant at 1756 hours. The service was terrible. We ordered a pizza, breadsticks, cinnamon sticks and pizza rolls. We got the appetizer and the dessert first. Than we got the pizza which was undercooked. At the end the bread sticks everything was out of order. Our waiter Janie was not very friendly and brought the ticket to soon. The waiter that greeted had his shirt untucked, tattoo showing on forearms(which doesn't bother me) and unfriendly as well. We caught the manager on the way out and said she would handle the issue. I normally don't write bad reviews but this place deserves it.

Helpful?
Thank Jorge M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 reviews from our community

Visitor rating
    2
    1
    0
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
South Texas
Level Contributor
131 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Bad food and service”
Reviewed February 14, 2014

We were passing through town and stopped to eat after driving 12 hours. We were looking for something quick. It was a Friday night and most of the restaurants were busy. This one however was not. We walked in and were seated right away. There were only 3 tables with customers. We ordered a salad and a sandwich. After 20 minutes my wife was served her salad. The waitress told me my sandwich had just come out of the oven. She waited on other customers that had come in after us. She served them drinks and took their orders. My wife had finished her salad and I was still waiting for my sandwich. Mean while some of the customers that had ordered pizzas after I had ordered were being served their food. After waiting 40 minutes I finally chased down the waitress and asked for my food. She said it would be out. When I finally got the sandwich, it was poor quality as was my wife's salad. When she brought the check she said to tell the manager at the register when we paid. I told him the service was very poor. He said sorry and looked away. I guess there is a reason they were not very busy when we walked in. They also do not accept Amex. Will not return.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TexasPuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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