To whom it may concern,
If the staff worked very hard for a year they could become horrible. These brilliant fokes decided that in a small conference room directly in contact with multiple rooms that a full blown wedding and after party equiped with DJ would be a good idea. The rooms were fully booked so the chance of moving from 1 of the 5 rooms directly above the party was not available. When I complained that we couldn't put our baby to bed with all the fictures bouncing around along with the art on the wall and the music so loud that we couldn't hear the TV the smiled and replied "we will see what we can do". An hour later the music had not changed. When I went back down I let them know tomorrow night that I planned to have a party in my room with a few speakers. I was informed if I did that I would be removed from the hotel, I replied "what is the difference it what is going on here". "That is just how it is" was their reply. They then offered $20 dollars off my room, WoW. We couldn't park do to the non guest for the wedding that had taken up all the spots. We tried to relax by the pool for an hour until maybe the party would come to dull roar. Mistake on our part is that is where all the kids for the wedding went when the party started. Again, none were guest. The end result was half off our bill for one night and an eye roll fallowed by a smarmy smile. So if you plan on staying here no that this is something I was told they do 1 or 2 a month there and they usually try and put the wedding party above the conference room for this very reason but they were to booked to move us around. Also, I was on the phone with the front desk for 30 minutes when we got there programing the remote.
I work for a large company in the Oil and Natural Gas field. I am based out of Houston. I have let my company know to never book me in another Holiday Inn express or affiliate again along with our clients and people again.
- Official Description (provided by the hotel):
- New DeSoto hotel offers modern luxury & impeccable service. Welcome to the 100% smoke-free Holiday Inn Express Hotel & Suites, DeSoto, TX. This new hotel is the standard for a premiere setting and service. DeSoto is in an ideal location for all travelers, with downtown Dallas 12 miles away, and Duncanville, Lancaster, Cedar Hill, and Waxahachie, TX, are all nearby.Families will love staying at our DeSoto hotel with easy access to the Dallas Zoo, UNT, Six Flags, Hurricane Harbor, shopping at the new Uptown Village. Sports fans can visit the American Airline Center, the new Cowboy Stadium, Cotton Bowl Ameriquest Field, Texas Motorplex or take a short walk to Grimes Park, home of indoor BMX racing. Business travelers lodging at our DeSoto hotel are just 5 minutes from AAFES, Brenntag, McGraw & Hill, Solar Turbines, Zep Manuf., DIAB Aircraft, Masco, Brascraft and Texas Air Manuf. Our DeSoto hotel offers the convenience of on-site meetings with our 2,900 square feet of meeting space and free Wired/wireless Internet access with the fasted speed in South Dallas. Our 24-hour business center will meet all your business needs.Your DeSoto vacation begins when you hear the gentle sounds of jazz music in our lobby. We want you to enjoy choice amenities like a free hot buffet breakfast and well-equipped fitness center or the courtyard with an outdoor pool and whirlpool and grill. Check our great hotel deals and rates and make your DeSoto hotel reservation today. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Hotwire, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Dallas South-DeSoto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Hotel And Suites Dallas South-Desoto
- Holiday Inn Desoto
- Desoto Holiday Inn