For starters, we stayed at the Motel 6 in Denton, TX and when I made the reservation on the motel6.com website (a day or two in advance), I made it for one room w/ a king sized bed w/ a microwave. Upon check in, the front desk agent informed me that there were no more rooms available w/ a king bed and that the only thing they had was a room w/ two doubles and no microwave. I asked if I could get a discount b/c that wasn't what I had reserved, especially since I gave my cc info to hold and guarantee that particular room. He said that the room rate is the same regardless, which is a joke. The least he could've done was offer me the going hotel rate, which was about $7 cheaper than what I was offered online. If I had known the room wasn't going to be available, I would've booked somewhere else. It's quite frustrating when you drive a long ways thinking that you're paying for one thing only to get the complete opposite when you arrive. My husband and I ended up taking the room b/c we needed rest. When we turned the tv on in our room, we were frustrated that FOX news was the only channel muted. You could see the picture, but hear no sound. This is how the hotel had it set up and there was nothing we could do about it. Ok, really? Does this hotel chain allow the managers and staff to run the place however they wish? I can understand that some people don't like FOX, but it's the hotel's job to be hospitable to ALL guests. When I went to check out, another front desk agent was on his cell phone the entire time and said nothing to me. I had to ask if we were done! Nice customer service! I've stayed at other motel 6's before, but this place made me think that spending a little more money at a Best Western or Marriott is worth it than dealing w/ shady service.
- Official Description (provided by the hotel):
- Studio 6 Denton - UNT is conveniently located off I-35E, 1 mile from the University of North Texas. Also nearby is Texas Woman's University, shopping, dining, and entertainment. Enjoy our seasonal outdoor pool and free Wi-Fi in all guest rooms. ... more less
- Reservation Options:
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- Also Known As:
- La Quinta Inn Denton Hotel Denton
- La Quinta Denton
- Denton La Quinta