My server put ice in my cup without using a scoop. Later, he found an ice scoop and dropped it on the floor. He washed it off with only cold water from the soda fountain as a waitress laughed and said, "gross!" There seems to be no management present--just a bunch of unorganized employees who don't care a whole lot!
I've been there several times because the food was good, but on Sunday I waited 32 minutes and my food never came.