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“Nice, new hotel”

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Holiday Inn Express & Suites Denton - UNT - TWU
Ranked #8 of 25 Hotels in Denton
MI
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice, new hotel”
Reviewed June 24, 2013

Pros: Telephone reservation with the desk staff was professional and accurate.
Really good parking lot lighting.
The property is new and clean, room was clean.
Shannon at the front desk was very professional and nice, all staff we encountered were nice. The bed was one of the most comfortable hotel beds I've been in
We appreciated that none of the pillows were down because one person in our party is extremely allergic.
The hotel is close enough to shopping and UNT.

Cons:
Oddly there was only 1 set of towels in the room upon check-in and we wanted to shower right away so I went looking for a houskeeping cart to get enough towels for the three of us = 4 stars
On Sunday morning at 10 am I went down to use the hot tub and the pool area was a dirty mess from the night before-it hadn't been cleaned = 4 stars

We will stay here again, but cleanliness is our highest priority and I hope that the uncleaned pool area was a fluke. I would have appreciated a heads-up on the freeway exit details because being from out-of-town we were not familiar with the peculiar set up and kept taking the wrong exit ramp.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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254 reviews from our community

Traveler rating
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    10
    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Austin, Texas
2 reviews
Reviewed May 17, 2013

Visited for the second time & found the hotel to be a quiet, competent place to rest and prepare for the following day. There are free, fresh baked cookies and a variety of snacks available adjacent to the front desk that are greatly preferable to vending machines. I will be working in the area in the near future and intend to return.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randall H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrookeStanley4485, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review, June 16, 2013
Thank you sir for your review. We're glad to hear that you liked our facility and that you enjoyed your stay with us! Our team is dedicated to providing you with a memorable stay that you enjoyed and it's always wonderful to hear that we have met expecations! We look forward to seeing you next time you're in Denton for business!

Alexandria Hensley
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
149 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 10, 2013 via mobile

Good room. It was clean and everything was great. Breasfast was typical Holiday Inn Express. Wifi worked fine. The clock radio failed and would not set. Otherwise a fine room. P I would stay there again.

Stayed May 2013, traveled on business
Helpful?
1 Thank El_Pirata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
74 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed May 10, 2013

Holiday Inn Express is my choice when traveling for business. Clean rooms, comfortable beds, good shower pressure, and large, soft towels. The towels are starting to show some wear and tear, but they are still much better than other similarly priced hotels. It's great to have a microwave and mini-fridge. No one does breakfast better than HIE. Love their cinnamon rolls and pancake maker. There is one problem in the bathroom - the vanity and sink are too high for someone short!! I had to stand on my tippy toes in order to wash my hands or rinse my mouth after brushing my teeth! I don't believe I have had this problem before at a Holiday Inn Express! The staff here are all very nice and helpful. Clean rooms, hot shower, and great breakfast - who could ask for anything more!!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Victoria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amarillo, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 8, 2013

This hotel was great. Very clean, modern, very accommodating staff. We were there for my daughter's orientation at UNT, and it is just a few minutes from the campus. We are picky about cleanliness, and this did not disappoint us. Will definitely stay here again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SheilaDale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
psd
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 30, 2013

We almost always stay in Holiday Inn Express and this one is exceptionally wonderful. Very clean, great breakfast, indoor pool...I highly recommend it. The bed was also very comfortable. It appeared to be very new.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank psld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
Reviewed April 27, 2013

Everything as you would expect from a Holiday Inn Express. Near the colleges in town. Friendly staff. The food was good. The room was as a business traveler would expect -- microwave, mini-fridge, coffee maker, etcetera. Recommended for business travel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FJ M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Denton - UNT - TWU

Property: Holiday Inn Express & Suites Denton - UNT - TWU
Address: 4485 N Interstate 35, Denton, TX 76207-3417
Phone Number:
Location: United States > Texas > Denton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 25 Hotels in Denton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Denton - UNT - TWU 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Welcome to the centrally located Holiday Inn Express & Suites-Denton, Texas. You will enjoy all the benefits of this new Holiday Inn Express such as free hot breakfast and free high speed internet access. So be sure to Stay Smart and stay connected as we offer a business center with copy and print station! We are conveniently located near the Campus’ of University of North Texas (UNT) and Texas Woman's University (TWU). We are situated 35 miles North of Dallas and Fort Worth and a 10 minute drive from Texas Motor Speedway, so NASCAR fans are close at hand and near many fabulous restaurants and shopping areas. Our Corporate customers are just minutes away from business within 5 miles of the hotel. ... more   less 
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