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“Bad service, bad food.”
Review of Texas Roadhouse

Texas Roadhouse
Ranked #10 of 380 Restaurants in Denton
Certificate of Excellence
Price range: $0 - $20
Cuisines: American
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Description: Texas Roadhouse is a steak restaurant providing legendary food with legendary service. Texas Roadhouse specializes in hand-cut steaks, fresh-baked bread, fall-off-the-bone-ribs, and made-from-scratch sides. We also serve ice cold beer and legendary margaritas. Treat your family and friends to a night at Texas Roadhouse.
Dallas, Texas, United States
1 review
“Bad service, bad food.”
Reviewed November 2, 2013

Me and my family have there a lot in the last year. The service this time I was there was terrible. I had 4 beers and the Waitress ( Kate) told me that there was a 4 drink min. did not matter if you had the short beers or the large ones, so they cut me off. I ask to speak to the manager (Jeremy) he told me that they had started that policy 4 mos. ago. After we left I called the Flower Mound location and they said there was no such policy. I had been there within a week and was served a lot more than 4 beers.

Nobody else was drinking in my party, I had my wife there and she was the one that would be driving us. Also the food was terrible. the chicken fried steak was so bad, they had pounded it out so thin. It was a dark fried mess, like they don t ever change out there grease, that they use in there fryers. There were 6 of us that ordered, out of those meals, 3 were bad.

Kate our server was so bad she could not even hardly clean off the table she was so lazy. Then we asked for a booster seat for the child in our party, and she never brought us one. She is a terrible server. She needs to go back to washing dishes. The silverware we had come out, were all dirty. The said part out this is that I am always prepared to give the wait staff more than 20% of the bill.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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204 reviews from our community

Visitor rating
    89
    77
    26
    4
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Orange County, CA, USA
Level 6 Contributor
91 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
“Good Service; excellent steaks”
Reviewed September 28, 2013

Good menu; wide choices; sizeable portions. If you're into meat and potatoes, excellent. Ceasar Salad with Chicken prepared very well also . . . . Chicken seemed freshly charbroiled.

Visited September 2013
Helpful?
Thank Ken L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown, Texas
Level 6 Contributor
366 reviews
283 restaurant reviews
common_n_restaurant_reviews_1bd8 314 helpful votes
“Always Dependable”
Reviewed September 23, 2013

They've always had decent food and a good variety to choose from. We had a big group and we received excellent service and everyone was happy with their choices.

Visited September 2013
Helpful?
Thank bohste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prairie du Chien, Wisconsin
2 reviews
“Always Great Place to Eat”
Reviewed September 3, 2013

All the Texas Roadhouse's I've eaten at have been very good and this one being very good as well, professional staff very good selection of food and excellent tasting food, great location.

Visited August 2013
Helpful?
Thank Pete G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUSTRALIA
Level 6 Contributor
205 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
“Great meal and atmosphere”
Reviewed August 25, 2013 via mobile

We had awesome ribs here. Great service. Good atmosphere. New restaurant. Food is vey filling. Affordable meals. Good service. They do nice fresh hot rolls and yummy peanuts.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank LIVETOTRAVEL8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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