I selected this hotel based on claims that the property was "Refreshed and Rejuvenated" as well as a special running on the Days Inn website.
When we go there the representative was confused about our reservation and initially told us they were over booked. He was then able to find a room (on their smoking floor). When the elevator opened the smell of smoke hit us so hard we couldn't even go in the room. After another trip down to the lobby we were given another room on the first floor.
This room was the worst I have seen in a long time. There was a hair on toilet and a burn mark on the comforter. There was also the overwhelming must smell and the carpet that looked as if it hadn't been vacuumed in at least a week or two.
The one bright side to our stay was the customer service. The overnight worker (although a little confused) was very friendly and apologetic. We were able to leave that night to find another hotel. The next morning the manager called us and apologized for our experience. She also made sure that our refund was processed quickly.
- Official Description (provided by the hotel):
- The newly renovated Days Inn Denton North is committed to offering exceptional customer service while offering you the best value in town. We offer several amenities, and are always ready to make your stay in Denton, Texas the best it can be! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Orbitz, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Days Inn Denton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.