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“Management is the BEST”

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Candlewood Suites Decatur Medical Center
Ranked #8 of 13 Hotels in Decatur
Forney, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Management is the BEST”
Reviewed July 2, 2013

Staying at the Candlewood Suites in Decatur is home away from home. I travel here to work weekly have have tried all of the hotels here. This one is by far the best. They have full size refrigerators and a two burner range top. Also have a 24 hour small store at the front desk. The management and staff are down to earth friendly people. They even feed your every Wednesday, your stay here will be one to remember.

Room Tip: Rooms on the east side are quieter..
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Darryl_G_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review, July 9, 2013
Thank you for taking the time for this review. We greatly appreciate your business and your kind comments.
As a award winning Candlewood Suites for guest service we pride ourselves on quality and services. We want nothing but the best for our guests.

Your home is our home.

Thank you again,

Laurie Tilley, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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56 reviews from our community

Traveler rating
    38
    12
    3
    2
    1
See reviews for
14
4
Solo
0
21
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Pryor, Oklahoma
1 review
Reviewed July 2, 2013

I have stayed at this hotel for almost two years due to work and this is the best place I have ever stayed. Every one of the staff are wonderful. Nick is the kindest, most generous individual you will meet. Additionally, this place is very clean with too many amenities to name!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Shawneil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 25, 2013

Everything is above average but the price! You need to stay here, you'll be glad you did. Free laundry 4 efficient washers 4 driers. Way above average pool and weight room. BBQ area with covered seating and basketball hoop. Wonderful kitchens in each room. Housekeeping works with you not on their own schedule. Front desk staff welcomes and bids good day. No free breakfast but economic foods available for purchase. Location is great and convenient to bank, food, car wash, shopping, and hospital.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rdtf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review, July 1, 2013
Thank you so much for your excellent review of the award winning Candlewood Suites Decatur TX. Our guest rooms are over sized and spacious, as all of our rooms are suites and have full size kitchens.
Our entire team goes the extra mile to make sure all of our guests are happy and feel at home.

I will be sure to share your comments with the entire team, We will see you the next time you are in the Decatur area.

Thank you again,

Laurie Tilley Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
419 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed June 4, 2013 via mobile

Stayed 2 nights on business and was pleased with my stay. The staff was helpful and friendly. The room was clean and the bed was comfortable. The pool and workout areas were well maintained. A nice place to stay.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roxiekay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review, June 6, 2013
Thank you for your kind comments of the award winning Candlewood Suites Decatur TX.
We strive to go above and beyond with every guest. We love to hear feed back like this so we can share with all of our team.

We look forward to your next visit.

Laurie Tilley
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Texas
1 review
Reviewed May 9, 2013

Staying at the Candlewood Suites in Decatur is one of the best experiences I've had with a hotel. I stay in a hotel over 100 nights a year and this is far above any expectations. The staff and courtesy of this hotel is nothing but the BEST. Thank you for making my stay my home

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review, May 13, 2013
Thank you so much for your review of the award winning Candlewood Suites Decatur Texas.

Our goal is to go above and beyond with every guest and provide outstanding guest service.

I will be sure to pass along your comment to the entire staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Woodlands, Texas
2 reviews
Reviewed April 4, 2013

The staff here went above and beyond with all my needs and requests. The owner is one of the nicest and most respectable individuals I have ever met. The moment I return to North Texas for work I know where I'll be staying.

Thanks Nick, Brittany, Erica and Ashley.

-Chris

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisF469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review, May 13, 2013
Thank you for your review of the award winning Candlewood Suites Decatur Texas.

We love to hear feed back like this, and will share with all of our team at Candlewood Suites, each member of our team strives very hard to exceed expectations and takes pride on the level of service that we provide to each and everyone of our guests. We hope to see you again real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, Texas
Level Contributor
164 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed March 24, 2013

Recently stayed here for the second time while running in a marathon that is held just north of town with a couple of friends. Needless to say if I run the race next year I will be staying at the same Candlewood Suites again.
I do not really know how old the property is but I have paid much more to stay in hotels that are not nearly as clean. This property still is very well upkept. I did see a previous review that said the total opposite and have no idea what they were looking at. We used the pool area both nights we were in town and it still looked as if the hotel opened only a few weeks ago! The hallways as well as the rooms are immaculate.
The staff has always been very personable and helpful. Never has there been an issue with check in or any request that we have had.
No, they do not have any type of breakfast but there are many options within a half mile. Those usually provide a better selection than most chain hotels can as well.
Bottom line is that this seems to be a well managed property with a friendly staff at a very reasonable choice. I personally hope that they keep it that way.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olineman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurie T, Director of Sales at Candlewood Suites Decatur Medical Center, responded to this review, April 7, 2013
Thank you for your review of the award winning Candlewood Suites in Decatur Texas. Our goal is to go above and beyond with every guest and provide outstanding service. We will be sure to share your comments with the entire staff. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Decatur Medical Center

Property: Candlewood Suites Decatur Medical Center
Address: 601 W Thompson Rd, Decatur, TX 76234
Phone Number:
Location: United States > Texas > Decatur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 13 Hotels in Decatur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Decatur Medical Center 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Nestled in the heart of Decatur, Texas the Candlewood Suites Medical District is the perfect place to relax and unwind with our customer service oriented staff. Our 82 beautiful guest rooms offer the perfect combination of convenience, comfort, and southern hospitality. Let us be your home away from home!! ... more   less 
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