The ONLY reason I've given the average rating is because the beds were wonderful. When we got to the hotel at 9pm after a 11 hour drive, we were told that the elevator was out of service and our room was on the 3rd floor, sorry. Oh, the swimming pool would be wonderful, but sorry, they had just put chemicals in it and it wouldn't be ready for 16 hours. (see photos - the swimming pool needed more than 16 hours!) Sorry, no shower cap. Jeez, you should have a remote control in the room, sorry, I'll bring one right up. ( I found the missing remote under the sheet and mattress cover in my bed!!!) The next morning the sign was STILL on the elevator although after two trips up and down I found that they had "forgotten" to remove the sign, sorry. There was debris on the window sill, and only one tissue in the tissue box. No liners were in the trash baskets. The one in the bathroom had two used chewing tobacco chaws in it, the room basket was sticky with soda or some other sugar. The bathroom was not in good repair. Mold on the bathtub caulk, granite was in need of sealing, and water damage around the lid of the toilet, just to name a few problems. Truly one or two of these items would have been okay, but the sum total made this one of the worst hotel stays I've had and I normally love staying at La Quinta. This one is definitely on my do not stay list!
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