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“Terrific”

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Hampton Inn and Suites Decatur
Ranked #1 of 13 Hotels in Decatur
Certificate of Excellence
1 review
“Terrific”
5 of 5 bubbles Reviewed August 6, 2014

Our stay with this hotel was terrific, exceptionally helpful staff, very clean. Probably the best hotel we have ever stayed in. Extremely nice continental breakfast. The only draw back is the entrance to the hotel is very hard to find especially in the dark. Would definitely stay there again.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank judyb608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review, August 16, 2014
Dear judyb608,

Thank you for taking the time to review our property. We very much appreciate the positive feedback from your recent visit. The entire team takes pride in the quality of service that we offer our guests and we are happy to know that you were greeted by a helpful staff, found your room clean and enjoyed our "On the House Breakfast".

If you aren't familiar with our city, the entrance to the Hotel can be a bit tricky. Please feel free to contact the Front Desk directly the next time you are in the area, and we would be happy to provide directions. Simply ask for the "Drive Like a Local" route.

We would love to welcome you back in the future.

Thanks,

Sonny Wimberley
General Manager
Hampton Inn & Suites - Decatur, TX
o. 940-627-4900
f. 940-627-4902
e. Sonny.Wimberley@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

342 reviews from our community

Traveler rating
    267
    51
    15
    6
    3
See reviews for
131
68
19
85
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Liberal, Kansas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 4, 2014

We stayed here on our way home from Alabama, it was a wonderful hotel right off the interstate. Very nice staff, clean room and wonderful breakfast in the morning. We will definitely be using this hotel every year on our way home from vacation as a stop to break up our long trip. Starbucks nearby.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank varnesfamily5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review, August 14, 2014
Dear varnesfamily5,

We are extremely happy that you experienced the "Hamptonality" Texas style ! Our goal here at the Hampton Inn & Suites - Decatur, Tx is to ensure incredible value, friendly service, free breakfast and internet, our Clean and Fresh Hampton Beds, and well appointed rooms.Please feel free to contact us directly to facilitate any future visits.

We love having you here.

Warm Regards,

Sonny Wimberley
General Manager
Hampton Inn & Suites - Decatur, TX
o. 940-627-4900
f. 940-627-4902'
e. Sonny.Wimberley@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo, Texas
Level Contributor
69 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed August 3, 2014 via mobile

We stopped in Decatur for the night . We are on our way to Austin for me to have a heart procedure done.Great customer service and comfortable bed and clean. They made sure our request close to an exit and made sure our request was met.
We will stay there again .

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank n s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review, August 12, 2014
Dear n s,

I am glad that you enjoyed the distinctive service, comfortable/clean bed and personal request(s) during your stay here at the Hampton Inn & Suites - Decatur, TX. We know that you have many choices for accommodations while in our area and we greatly appreciate you choosing us as your host Hotel.

We love having you here.

Sonny Wimberley
General Manager
Hampton Inn & Suites - Decatur, TX
o. 940-627-4900
f. 940-627-4902
e. Sonny.Wimberley@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, TX, United States
1 review
5 of 5 bubbles Reviewed August 3, 2014

This was our first time to stay in a Hampton Hotel. We loved the amenities, the room was exceptionally clean and comfortable. To a person the staff was professional, courteous, and welcoming. We enjoyed the breakfast and appreciated the complimentary wi-fi connection. We even had a hand-written thank you note from the manage. Everything about our stay was first rate and we will definitely stay in the Hampton Inn on future trips.

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Kathleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review, August 11, 2014
Dear KathleenC,

Thank you for sharing your feedback and genoristy to the TripAdvisor community. I am delighted to hear that you were pleased with your most recent stay. Our housekeeping department takes pride in welcoming you to a clean and comfortable room, while the breakfast hostess enjoy providing a wholesome start to your day. We hope you return soon, as we love having you here.

Thanks,

Sonny Wimberley
General Manager
Hampton Inn & Suites - Decatur, TX
o. (940) 627-4900
f. (940) 627-4902
e. Sonny.Wimberley@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 24, 2014 via mobile

While visiting family in the area, we decided to stay at Hampton inn.so glad we did.we was looking for reasonable prices and comfortable accommodations and that's exactly what we got.the staff was extremely friendly, helpful and genuine which is a bonus.there was a flat screen hd television with every cable channel for every one in our family.there was free WiFi which is a must.plus several computers down by the lobby that was available.when we travel,I hope for a room that is as close to as comfortable as home is, and this time we hit the jackpot.Hampton Inn has become our go to hotel when traveling.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jailee b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review, August 2, 2014
Dear JaileeB,

All of us here at the Hampton Inn & Suites - Decatur, TX are grateful that you chose our property as your host hotel while visiting family. All of the amenities listed (Flat-Screen Televisions, WiFi and comfortable accommodations) are standard for any guest. I will personally pass on the comment regarding the staff to each department head. They love hearing any feedback from the guests they serve. Please reach out to us for any future reservations, as we would love exhibit the "Hamptonality" again.

Sincerely,

Sonny Wimberley
General Manager
Hampton Inn & Suites - Decatur, TX
o. (940) 627-4900
f. (940) 627-4902
e. Sonny.Wimberley@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
1 review
5 of 5 bubbles Reviewed July 21, 2014

This is our second stay at this location and yet again we were extremely pleased! Our room was fresh and comfortable, the view from the window is exactly how the saying goes,"I can see for miles and miles in Texas...". The hot breakfast was yummy and there was also a wide variety of cereals, bagels, waffles, oatmeal and juices. We slept so great, the pillows and bed are super comfortable.my husband soaked in the indoor hot tub which after a long work week helped soothe his aching muscles.I would highly recommend staying here!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amandakilgore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review, August 2, 2014
Dear Amandakilgore,

I'm extremely pleased that you returned to our Hotel and found your room fresh and comfortable, the serta perfect sleeper "super" and our "On The House Breakfast" delicious. That's what you can expect to find each and every time you visit the Hampton Inn & Suites - Decatur, TX. As always, we love having you here. Thank you for the recommendation !

Warm Regards,

Sonny Wimberley
General Manager
Hampton Inn & Suites - Decatur, TX
o. (940) 627-4900
f. (940) 627-4902
e. Sonny.Wimberley@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed July 17, 2014 via mobile

We had traveled over five hours arriving late at the hotel. The lady at the front desk was extremely friendly and accommodating. She had all our stuff ready and we even received an upgrade to a suite. Once we got to our room we we're overwhelmed at how nice it was. There were complimentary DVDs and player for us to use, water, popcorn, candy and a letter made out to us thanking for our stay. The next morning at breakfast which was very good and hot, the staff was so nice and friendly. There was plenty of food and when something got a little low someone replaced it quickly. The front desk always spoke to us and asked if they could do anything to help. The cleaning staff as they began their routines would all say hello and quick to move out of the way so we could get down the hall. I love to stay at Hampton hotels but I would highly recommend this one just because it has such a wonderful staff!!!!

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Mushmom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonny W, General Manager at Hampton Inn and Suites Decatur, responded to this review, July 24, 2014
Dear Mushmom2,

I'm very pleased that you enjoyed your visit at the Hampton Inn and Suites - Decatur, TX. Our staffs goal is to provide the best and most professional customer service to each individual guest. It's comments and feedback like yours that keep us #1 on Tripadvisor in our market. The housekeeping department works tirelessly to keep our guest rooms clean and smelling fresh. Our new "On The House Breakfast" was rolled out in January 2014 and we have received raving reviews about the changes to date. I will personally pass along your high remarks to the entire team. Please reach out to the hotel directly, if we can be of any assistance in preparing for your next stay.

Warm Regards,

Sonny Wimberley
General Manager
Hampton Inn & Suites - Decatur, TX
o. (940) 627-4900
f. (940) 627-4902
e. Sonny.Wimberley@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Decatur

Property: Hampton Inn and Suites Decatur
Address: 110 South US Highway 81/287, Decatur, TX 76234
Phone Number:
Location: United States > Texas > Decatur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Decatur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Decatur 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Hampton Inn and Suites Decatur hotel is in a small town on the edge of the Dallas and Fort Worth metroplex area, and is located only a few miles from Texas Motor Speedway. Start your day with a free hot breakfast featuring our famous waffles every morning or grab Hampton's On the Run Breakfast Bags™ (Mon-Fri). Enjoy free high-speed internet access in every room, get caught up on work in our 24-hour business center or keep up your workouts in our fitness center. ... more   less 
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