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“Great Running Trail!!” 4 of 5 bubbles
Review of Embassy Suites by Hilton Dallas Love Field

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Embassy Suites by Hilton Dallas Love Field
Ranked #37 of 200 Hotels in Dallas
GreenLeadersBronze level
Level Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great Running Trail!!”
4 of 5 bubbles Reviewed July 9, 2014 via mobile

Running while on vacation can be tricky. We found the trail that connects to the back of this hotel wonderful! It is roughly a 3 mile loop around a lake. The rest of the hotel was nice and very much standard for an Embassy. Staying at an Embassy Suites is a great way to spread out a bit with a family of 5 or more. The trail makes this Embassy even more special. I can't comment on the location because we were just passing through Dallas for the night.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Liltrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review, July 11, 2014
Dear Lilrock,
Thank you for your comments on Trip Advisor. We recieve a lot of positive comments about our jogging trail. We hope to see you next time when your travels bring you back to Dallas. Have a great weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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792 reviews from our community

Traveler rating
    357
    234
    117
    56
    28
See reviews for
231
115
53
327
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Orlando, Florida
Level Contributor
58 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed July 5, 2014 via mobile

Checked in here while on a quick overnight trip. Checkin process was very quick and efficient. Rooms are very quiet even with being near the airport. Evening reception is pretty nice and breakfast also. Ask for a room near the elevator otherwise you may have to hoof a mile. Only 2 elevators so be prepared to wait in the morning.

Stayed January 2014
Helpful?
Thank Dwoody83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review, July 7, 2014
Dear Dwoody83,
Thank you for completing a Trip Advisor Survey on our property. We are glad that you enjoyed your stay, and hope to see you again when your travels bring you back to Dallas. Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas Love Field, United States
1 review
5 of 5 bubbles Reviewed July 3, 2014

Jessica Ford has been a wonderful person for me to work with during my many stays at this location. Very helpful and friendly staff. The bar staff are also friendly, engaging and knowledgable. I have stayed many nights in this location and they are always glad to see me on my return. JW

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank James W J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review, July 7, 2014
Dear James W J,
Thank you for completing a Trip Advisor Survey. We're happy to hear that you enjoyed, and I would second that Jessica F is a great asset to our property. We look forward to seeing you next time your travels bring you back to Dallas. Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluffton, United States
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 27, 2014

This hotel was in a grand location. Minutes away from downtown attractions and right next to a Target for easy shopping. The staff was on point during my stay. The food was excellent and quick. Parking was plentiful and easy to use with our trailer we had to haul.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review, July 7, 2014
Dear Amanda H,
Thank you for completing the on line Trip Advisor Survey. We're glad to hear that you enjoyed your stay with us and look forward to seeing you duirng your next visit to Dallas. Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed June 27, 2014

Room was very spacious and clean. Bathroom had huge tub but getting in and out was a little awkward due to layout. Only complaint was hotel added a fee for park and fly service when it had been advertised as free --- due to a "change in policy". I wasn't made aware of the change until checking out the next day.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank TheDarsts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review, July 11, 2014
Dear TheDarts,
Thank you fo ryour Trip Advisor survey. I apologize for your experience. I will be reviewing our stated policies regarding parking, and any charges associated with one's stay. We would like to invite you back as our guest. When your travels bring you back to Dallas, please give me a call and I will make you our guest. My cell number is 469-441-1203. Have a great weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo9, United States
Level Contributor
6 reviews
3 hotel reviews
3 of 5 bubbles Reviewed June 25, 2014

The breakfast was great but they forgot to clean our room! Literally, when we arrive back at our room after a long day at Market and then dinner, our room was exactly as we had left it that morning. Beds unmade, dirty towels, trash in the trash cans, etc. Obviously, they overlooked our room! Not a great experience!

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Peggy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review, June 27, 2014
Dear Peggy B,
Thank you for taking the time to complete our Trip Advisor Survey. I apologize that our Housekeeping Department mssed cleaning your room. I will be reviewing our Housekeeping procedures with my Department Head to ensure that such issue do not occur in the future.
Have a great weekend!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norman, Oklahoma
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

My wife, son, daughter-in-law and I stayed in 2 king suites last night.
We all thought the breakfast was very good and the rooms in good working order as well as clean and comfortable.
The very friendly and accommodating Front Desk ladies got us rooms near each other on my requested top floor.
They told us the hotel starts a renovation this week.
The hotel was in better shape than many others that has no plans for an update.
This hotel was clean and well maintained.
As an HHONORS Diamond and Marriott Platinum Premiere, this is a complement to both the staff and Management.
If I am in the area I would highly consider staying here especially after the update.

Room Tip: No such thing as a bad room here
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sluf58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThysJones, General Manager at Embassy Suites by Hilton Dallas Love Field, responded to this review, June 24, 2014
Dear Sluf58,
Thank you for your Trip Advisor Survey. We are glad that you and your family enjoyed your stay with us. We have started our guest corridor renovations, which will update our capeting, wall coverings, signage and state of the art guest room door locks. We hope to see you next time your travels bring you back to Dallas. Have a great week!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Dallas Love Field

Property: Embassy Suites by Hilton Dallas Love Field
Address: 3880 W Northwest Hwy, Dallas, TX 75220-5139
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Green Hotel in Dallas
#17 Family Hotel in Dallas
#20 Romantic Hotel in Dallas
#38 Business Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites by Hilton Dallas Love Field 3*
Number of rooms: 248
Official Description (provided by the hotel):
Centrally located in Dallas, the Embassy Suites Hotel is convenient to the downtown business district, as well as a host of area attractions. Complimentary onsite parking, complimentary shuttle to/from Dallas Love Field Airport, North Park Shopping Center, SMU and local businesses within 5 mile radius - Based on availability. Our guest rooms are two-room suites which include complimetary cooked-to-order breakfast and evening cocktails in the garden atrium. The hotel also features an indoor swimming pool, sauna, steam room, whirlpool, fitness center and outdoor jogging trail. So, whether here for business or pleasure, the Embassy Suites will make each stay one to remember. ... more   less 
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Also Known As:
Embassy Suites Hotel Dallas
Embassy Suites Dallas
Dallas Embassy Suites

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